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Making Calls

6

2.4

Speed Dialling

H*7Z

(speed-dialling no.)

For consultation calls: 

GR*7Z

(speed-dialling no.)

Alternatively:

H*7* Z

(speed-dialling no.) 

#

For consultation calls:

GR*7* Z

(speed-dialling no.) 

#

 

You can use this procedure to retrieve a number from the 

central

 telephone book 

by entering its two-digit or three-digit speed-dialling number (speed-dialling no.). 
The two-digit speed-dialling numbers are in the range 00…99, the three-digit are 
in the range 000…999. Ask your system administrator how many digits are valid.

The central telephone book is managed by users who have appropriate authori-
sation. The OpenCom 100 can store up to 2,000 telephone numbers, for each tele-
phone number up to three speed-dialling numbers can be configured.

2.5

Accepting a Call

 

HG

… 

When your telephone rings, lift the handset or press the hands-free key. 
The type of ringing signal indicates (on a standard analogue telephone) whether it 
is an internal or external call. 

2.6

Calls in the Queue

G

Your system administrator can configure and activate a queue feature for your tel-
ephone in the OpenCom 100. New calls can enter this queue while you are making 
a call. The callers in the queue hear a ringing signal. The number of calls allowed in 
the queue is set by the system administrator during system configuration, e.g. 
5 calls. When this number is reached, additional callers hear a busy signal. The calls 

Содержание OpenCom 100 series

Страница 1: ...OpenCom 100 Operation on Standard Terminals Quick Reference Guide...

Страница 2: ...This product family comprises the OpenCom 130 OpenCom 131 OpenCom 150 OpenCom 510 and OpenCom X320 communications systems If a reference is made in the text to the OpenCom the description applies to...

Страница 3: ...Transferring a Call without Notifying the Destination Party 11 3 6 Starting a Three Party Conference 11 3 7 Ending a Three Party Conference 12 3 8 Connecting Two External Parties with Each Other 12 3...

Страница 4: ...peration 28 8 Even More Protection 28 8 1 Telephone Lock 28 8 2 Calling Line Identification Restriction CLIR on a Call by Call Basis 29 8 3 Changing the User PIN 29 8 4 Intercept 30 9 Special Modes 30...

Страница 5: ...is only available to you on a limited basis It is thus better to use telephones equipped with dual tone multi frequency DTMF dialling Modern telephones often allow you to switch between the two diall...

Страница 6: ...ssary If you would like more details about any of the system features described in this Quick Reference Guide please refer to the Glossary supplied with your OpenCom 100 see PDF file on the enclosed C...

Страница 7: ...stem and will tell you what value is currently valid If your telephone is set to automatic line seizure all call keys on your telephone seize an external line and you can dial external numbers straigh...

Страница 8: ...sation The OpenCom 100 can store up to 2 000 telephone numbers for each tele phone number up to three speed dialling numbers can be configured 2 5 Accepting a Call HG When your telephone rings lift t...

Страница 9: ...on the forwarding of calls For details please refer to User Groups starting on page 15 and Forwarding Calls starting on page 16 Note If a queue for your telephone is active it may be wise to activate...

Страница 10: ...m a telephone whose number is assigned to your voicebox 1 Enter the telephone number your system administrator has configured for the OpenVoice application 2 If the PIN query for the voicebox is activ...

Страница 11: ...n on the use and operation of the OpenVoice application please refer to the user guide for the optional component OpenVoice 200 The Voice Mail System in the OpenCom 100 Communications System 3 Several...

Страница 12: ...esponding function key or a menu On a SIP terminal please review the user guide of the manufacturer on how to disconnect a call 3 4 Transferring a Call and Notifying the Destination Party GR external...

Страница 13: ...u want to transfer the call is busy disconnect this call by pressing the R key You will again hear a dialling tone and can set up a new con sultation or press the R key once more to speak to the party...

Страница 14: ...menu 3 8 Connecting Two External Parties with Each Other R h You are speaking with an external party and have another external call on hold With this procedure you can connect the two parties with eac...

Страница 15: ...ns of the corresponding function key or a menu Not all SIP terminals support the activate deactivate call waiting feature Please review the user guide of the manufacturer 4 2 Accepting a Waiting Call...

Страница 16: ...You can protect your telephone against receiving internal and external calls except VIP and hunt group calls When configuring your user group your system administrator sets whether a caller hears a di...

Страница 17: ...s to his telephone number 5 2 Pick up Selective H 0 Z internal tel no G For consultation calls GR 0 Z internal tel no G If a telephone outside your hunt group rings you can pick up this call with the...

Страница 18: ...ere for logging into or out of hunt groups You can however operate this feature with the OpenCTI 50 additional programme To do so the system administrator has to authorise you to use this programme Fo...

Страница 19: ...this is not taken into consideration when configuring Immediately or On Busy call forwarding and its content is not transferred to the destination terminal Calls already in the queue can only be acce...

Страница 20: ...elephone and not signalled at all on the telephone originally dialled If you have activated call forwarding immediately you will hear a special dialling tone when you lift the handset 6 2 Call Forward...

Страница 21: ...am call forwarding for call numbers of other users you must have the Call forwarding for other user authorisation Also you can only configure call forwarding only for those users whose terminal have n...

Страница 22: ...you can forward both a single MSN and several MSNs together to an external number The individual MSNs are separated using You do not need to enter the full MSNs the last unique digits are all you nee...

Страница 23: ...s forwarded immediately to the specified external destination After delay for one MSN On H 613 Z MSN Z destination no Off H 613 Z MSN After delay for several MSNs On H 613 Z MSN 1 Z MSN 2 Z destinatio...

Страница 24: ...g off Use this procedure to deactivate the function on your own telephone Switching the function off on another telephone H 22 Z source PIN Z source tel no call forwarding off You can use this procedu...

Страница 25: ...lephone to dial a preprogrammed internal or external telephone number after a certain length of time after the handset has been lifted default setting is 5 seconds To prevent the baby call from being...

Страница 26: ...uncement by answering the call the announcement con nection to the other system terminals is terminated Note If a called party is a member of a user group for which Intercom protection is activated an...

Страница 27: ...seconds After 30 seconds the automatic dialling will be deactivated automatically 7 6 Callback on Busy If the internal or external number you have dialled is busy you can leave a callback request This...

Страница 28: ...e to speak with a visitor If you use a DoorLine entrance intercom you use the following Code number procedure to speak with a visitor H 102 For consultation calls GR 102 Forwarding entrance intercom c...

Страница 29: ...oorbells on a SIP terminal 7 9 Keypad Dialling H 12 Z keypad code digits For consultation calls GR 12 Z keypad code digits Certain European network operators require the keypad protocol to be used in...

Страница 30: ...one can be accessed that are preset in the OpenCom 100 Configurator for the Guests user group You must enter your user PIN to activate the telephone lock see Changing the User PIN on page 29 Note Nati...

Страница 31: ...nction on a call by call basis by means of a menu 8 3 Changing the User PIN H 99 Z old user PIN Z new user PIN Z new user PIN When your system is first commissioned the user PIN is 0000 Code number pr...

Страница 32: ...ate Least Cost Routing which always uses the cheapest route for a call and select a network operator yourself this is known as call by call This feature cannot be used with a SIP terminal This procedu...

Страница 33: ...e between these time groups according to a time table set up by the system administrator or to change them manually You can only program this function if the system administrator has activated the Tim...

Страница 34: ...Remote Controlled Functions The OpenCom 100 enables remote controlled calls and remotely programmable call forwarding These features are set up by the system administrator when he configures the syst...

Страница 35: ...ng is to be performed In the case of remote controlled dialling there is no check on authorisation Least Cost Routing LCR is used for remote controlled dialling provided your system administrator has...

Страница 36: ...tion for remote access you can also access and configure the box from a remote terminal Note In order to be able to call and query your voicebox from a SIP terminal the Keypad as SIP INFO message func...

Страница 37: ...please refer to the user guide for the optional component OpenVoice 200 The Voice Mail System in the OpenCom 100 Communications System 10 4 Setting up an Internet Connection from Remote ISP Trigger C...

Страница 38: ...Call waiting protection 13 Call waiting signal deactivation of 13 Code number procedures 3 Consultation 9 consultation call mode 4 CSTA application 28 D Dialout for another terminal 25 Disconnecting a...

Страница 39: ...ephone SIP terminal 3 Telephone book 6 Telephone lock 28 Telephone number of OpenVoice 34 Three party conference 11 Time control 31 Time groups 31 Toggling 10 Transferring a call with notification 10...

Страница 40: ...Index 38 Notes...

Страница 41: ...Index 39 Notes...

Страница 42: ...Index 40 Notes...

Страница 43: ...dialling tone Special external dialling tone Call waiting signal Special sensor signal Ringer signals analogue terminals External ringer signal Internal ringer signal Time axis in seconds 0 1 2 3 4 5...

Страница 44: ...Aastra DeTeWe GmbH Zeughofstra e 1 D 10997 Berlin www Aastra DeTeWe de As of May 2007 Subject to changes...

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