AMT/PUD/TR/0119/1/2/EN 2012-08-13
User Manual
Cordless Phones for BusinessPhone™
70
11
Other Useful Features
This chapter describes more useful features available for the cordless phone and the
exchange.
11.1 Door Phone
Your telephone facility may be equipped with a door phone. Calls from the door phone
usually are processed by the attendants, in the same manner as general calls for your
facility.
Depending on the rights assigned to your extension, you may have be authorized to
answer calls from a door phone. The general calls acceptance service previously
described, also manages your ability to assist the attendants by accepting or declining
door phone calls. A door phone call is presented in the same manner as any other
incoming call.
Note:
The presentation of a door phone call usually lasts no more than 30 seconds.
After this time frame, the door phone call is disconnected automatically. A door phone
call may not be put on hold, nor may it be transferred. The door phone is usually logged
on by an electrical mechanism independent of the telephone facility.
11.1.1
Opening the Door Lock
After you have answered the door phone, you can open the door by making an inquiry
to the door opener’s directory number.
To open the door lock, do the following:
1
Press R.
2
Enter the
door opener’s directory number
.
Ask the system administrator for the number.
11.2 Automated Attendant
The automated attendant service sends voice instructions to external as well as
internal callers, informing them of the options that are available to them. Voice
instructions lead the callers step by step to the desired destination.
To activate the automated attendant service, do the following:
1
Enter the automated attendant directory number. Ask the system administrator
for the number.
2
Press .
Follow the recorded instructions.
11.3 Tandem Configuration
The tandem configuration is a unit, consisting of two phones using the same directory
number. One of the phones is defined as the primary phone, and the other one as the
secondary phone.
Tandem configuration enhances the communication for users who have a wired phone
on their desk (the primary phone) and need to be mobile within their company’s
building with their own cordless phone (the secondary phone).
