Aastra DT412, Руководство пользователя

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115 MD Evolution – Cordless DT412 / DT422 / DT432
More Features on your Extension
Other Secondary Attendant Services
As indicated, your facility's attendants may establish you as the
target for any of the following services:
•
Call offer or intrusion
: When you are in the middle of an
ongoing call, this service enables them to interrupt your call to
present an urgent call for you.
When the attendant activates a call intrusion, you may find
yourself in a 3-person conference call with your first caller and
the attendant. Usually, a warning tone is heard at a regular
frequency during this conference call to remind the parties that
they are still under call intrusion status.
The attendant may then speak to you, but not privately
•
Do not disturb override service
: When your extension has a
“Do not disturb” status, (see section “ Call Forwarding Services ”
on page 64), this service also enables the attendants to override
the “Do not disturb” status in order to present an urgent call for
you. When the Do not disturb status is overridden by the
attendant, his/her call is presented just as a normal call would
be, and which you may answer normally.
Notes:
Certain extensions (such as yours) may possibly be
equipped with permanent protection against call intrusion.
Depending on the configuration for your facility defined by
your system administrator, these services may be used
from specific extensions that are duly authorized, without
any warning tones being emitted. This refers to the Silent
call monitoring service.
Automated Attendant
The Automated Attendant feature sends voice instructions to
external and internal callers, informing them of all possible options
they can choose. Voice instructions lead the callers step by step to
the desired destination.
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Enter the Automated Attendant directory number.
Please ask your system administrator for the automated attendant
directory number.
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Press and follow the voice instructions.