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Other Useful Features

Dialog 4420 IP Basic

Night Service

When the exchange is in Night Service mode, all your incoming

calls to the operator are transferred to a selected extension or

group of extensions. The exchange has two different Night Service

modes:

Common Night Service

All incoming calls to the operator are transferred to one specific

extension. Answer the call in the normal way.

Individual Night Service

Selected external calls to the operator are transferred to one

specific extension. Answer the call in the normal way.

Malicious Call Tracing

When a malicious call is received a signal can be sent to the

switched telephone network (PSTN) before a call is disconnected.

If the calling subscriber clears the call, the external line can be held

for a limited period of time to invoke the malicious call tracing

(MCT).

Order

Line/Hold

Put the call on hold by pressing.

*39#

Dial.

If the request is successful, an acknowledge tone is heard. If the

request fails, a reject tone is heard.

Содержание Dialog 4420 IP Basic

Страница 1: ...lect Graphics Properties and make the following settings Width 15 4 cm Important Height 11 2 cm May be smaller Top 5 3 cm Important Left 0 3 cm Important This text should then be hidden Dialog 4420 IP...

Страница 3: ...tantes pour l utilisateur Fran ais 8 Description 9 Start the Phone 15 Incoming Calls 16 Outgoing Calls 19 During Calls 28 Call Forwarding 32 Absence Information optional 42 Messages 43 Group Features...

Страница 4: ...use in all different telephone handling situations The user guide describes the functions and features of the Dialog 4420 IP Basic as it is programmed at delivery from the factory There may be some d...

Страница 5: ...ct to alteration modification or commercial use Aastra will not be liable for any damages arising from use of an illegal modified or altered publication Warranty AASTRA MAKES NO WARRANTY OF ANY KIND W...

Страница 6: ...radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area...

Страница 7: ...pply cord or plug is damaged disconnect the product and contact qualified service personnel Headsets used with this equipment must comply with EN IEC 60950 1 and for Australia AS NZS 60950 1 2003 Do n...

Страница 8: ...ion est endommag e d connectez l appareil et contactez le personnel de maintenance Les casques utilis s avec cet quipement doivent tre conforme la norme EN IEC 60950 1 et en Australie la norme AS NZS...

Страница 9: ...sic Description Description Conference Callback Call Pickup Transfer Line Hold Call Waiting Message Follow me Status ABC DEF GHI JKL MNO PQRS TUV WXYZ Dialog 4420 IP Basic 1 2 3 4 5 6 7 8 9 10 11 12 1...

Страница 10: ...eys See section Web Server on page 58 2 Follow me Indicate activation deactivation of Follow me See section Call Forwarding on page 32 3 Message Message indication key When the key lamp is on it is an...

Страница 11: ...28 b Switch off the ring signal in idle mode or when ringing See sections Mute ring signal on page 55 and Silent Ringing on page 56 13 Volume control keys The Volume keys control the volume for incomi...

Страница 12: ...p indications are used for the Status lamp see description of Status lamp on page 10 Extinguished lamp The feature is not active Steady light The feature is active or the multiple represented line is...

Страница 13: ...istics The tones shown in this section are the most used tones worldwide Many markets use a differing tone for one or more situations Dial tone Special dial tone Ring tone or queue tone Busy tone Cong...

Страница 14: ...ming call The signals shown in this section are the most used signals worldwide Many markets use signals that are adapted for the local standards If you get a signal that is not described or you canno...

Страница 15: ...rver and software is loading After a self test the phone is ready for log on The startup procedure normally takes about one minute When the phone is ready to be used the Status lamp is turned on Notes...

Страница 16: ...e Parallel Ringing is activated the call will ring on more than one phone see section Parallel Ringing on page 17 Line Hold Calls are received on Line Hold u Lift the handset On another extension You...

Страница 17: ...to a specific extension will not be distributed to other phones in the list and will only ring that specific extension s phone Parallell Ringing can be temporarily disabled by the phone user using the...

Страница 18: ...the list follow the procedure for restoring the feature from the phone with the main extension number and enter the number of the answering position If you want to restore Parallel Ringing for one sp...

Страница 19: ...g keys See section Speed Dialing on page 27 How to make internal and external calls u Lift the handset and proceed depending on call type Internal calls z Dial the extension number Press External call...

Страница 20: ...n the other party answers u Lift the handset Press to terminate a monitor call SOS calls Emergency calls Note The number for SOS calls might vary between countries z Dial the SOS number Press If this...

Страница 21: ...of whether the call was successful or not u Lift the handset Dial to repeat the stored number Press The last external number is automatically redialed Number Presentation Restriction If you do not wan...

Страница 22: ...Outgoing Calls Dialog 4420 IP Basic 22 u Lift the handset 42 Dial and wait for a new dial tone Press z Dial the number Instead of your name and number the display on the called phone shows Anonymous...

Страница 23: ...procedure You are called back recall ring signal when the ongoing call is finished or the next time a new call is finished You have to answer within eight seconds otherwise the Callback service is can...

Страница 24: ...e waiting for the Callback you can make and receive calls as usual u Lift the handset when you are called back The system calls the external number Note Only one Callback can be activated on a busy ex...

Страница 25: ...Call Waiting signal 5 Press or CallWaiting press Keep handset off hook When the called extension or the external line becomes free it will be called automatically Note The Call Waiting feature might b...

Страница 26: ...executed a warning tone is sent to the parties in the ongoing call A three party call is established and a warning tone is heard The warning tone might be disabled for your system The Intrusion featu...

Страница 27: ...d Dialing Numbers By using common Speed Dialing numbers you can make calls simply by pressing a few keys The common Speed Dialing numbers consist of 1 5 digits and are stored in the exchange by your s...

Страница 28: ...assive listening to an ongoing telephone conference etc You have an ongoing conversation via the handset Press to switch the loudspeaker on d Replace the handset When the Speaker key lamp is on you mo...

Страница 29: ...uiry You have a voice connection on Line Hold and want to make an Inquiry to an internal or external party Line Hold Press The first call is put on hold Line Hold flashes slowly z Call the third party...

Страница 30: ...activate Transfer You have an ongoing call and you want to transfer the call to another extension Line Hold Press Wait for dial tone z Call the third party Transfer Press or press before or after answ...

Страница 31: ...nce tone might be disabled for your system You have an ongoing conversation and want to establish a phone conference You will become the conference leader Line Hold Press z Call the third party Wait f...

Страница 32: ...rivate network The Follow me lamp indicates that you have activated Follow me During Follow me your phone can still be used for outgoing calls and you will hear a special dial tone when you lift the h...

Страница 33: ...that new position Note Internal Follow me must be ordered from your own extension before you can redirect from answering position 2 z Dial enter your own extension number and press z Enter the answer...

Страница 34: ...ates that you have activated Follow me During Follow me your phone can still be used for outgoing calls and you will hear a special dial tone when you lift the handset Note The Follow me key is only u...

Страница 35: ...r system administrator See section To design and order your search profiles on page 38 When the feature is activated incoming calls are transferred to your selected phones or back up services in the o...

Страница 36: ...arch profile digit and press Press Note When another party is included in the activated profile a colleague or an operator etc always remember to inform them about your absence If Voice Mail is includ...

Страница 37: ...Dial tone 75 Dial z Enter the Authorization Code and press Press Dial tone z Dial your own extension number and press 10 Dial z Dial your own extension number and press 1 5 Press the search profile d...

Страница 38: ...r own extension number and press Dial tone 10 Dial z Dial your own extension number and press d Replace the handset To design and order your search profiles The search profiles are installed or change...

Страница 39: ...ls might end up unanswered Consider what should happen while you are busy on a phone The available options are Activate Free on 2nd if available Follow me to Voice Mail Follow me to the operator If an...

Страница 40: ...ss Mobile External Voice Mail Operator etc Profile 2 At home Search order Type of telephone or Answering position Telephone number Ring time seconds 1 Desk 1234 10 2 Cordless 5234 15 3 Voice Mail Sear...

Страница 41: ...ne or Answering position Telephone number Ring time seconds 1 2 3 4 Search order Type of telephone or Answering position Telephone number Ring time seconds 1 2 3 4 Search order Type of telephone or An...

Страница 42: ...l dial tone when you lift the handset Order Example Back on September 15 0915 24 Dial 0 9 Enter the absence code Note The absence codes consist of one digit The absence code assigned to each digit dep...

Страница 43: ...extension if this feature is allowed If there is a message waiting the Message key lamp is on and you will hear a special dial tone after lifting the handset Answer Message Press A call is initiated t...

Страница 44: ...d press Press Message Waiting optional If your phone is assigned with this feature and if it is diverted to an interception computer the Message key lamp is on when there are messages stored for you i...

Страница 45: ...hone is busy If you use the Personal Number feature it is recommended to program Voice Mail as the last answering position for all search profiles When you enter your mailbox you will hear recorded in...

Страница 46: ...ber to the Voice Mail system If you are asked to enter your security code if the phone you are using has a mailbox of its own Press z Dial your mailbox number normally your office extension number z E...

Страница 47: ...you have too many messages stored you will first be asked to delete saved messages Recorded instructions ask you to press different digits in order to listen to caller s messages record your own greet...

Страница 48: ...stem administrator to form Call pick up groups In a Call pick up group any member can answer any individual call to group members u Lift the handset 59 Press Press to answer Notes One Call pick up gro...

Страница 49: ...ber for a group of extensions Calls to the group will be indicated at a free extension in the group When you leave the group temporarily you make your phone unavailable for incoming calls To leave the...

Страница 50: ...eature is used to charge a call to an account number or to prevent unauthorized calls from your phone The Account Code can have 1 to 15 digits u Lift the handset 61 z Dial enter the Account Code and p...

Страница 51: ...and External Follow me Manual Message Waiting Absence Information Order 0 Dial Press Emergency mode In the event of an emergency the operator can set the exchange into Emergency mode during which onl...

Страница 52: ...Individual Night Service Selected external calls to the operator are transferred to one specific extension Answer the call in the normal way Malicious Call Tracing When a malicious call is received a...

Страница 53: ...must be of push button type provided with pound key and star key or a mobile phone adapted for dial tone pulses DTMF After a completed DISA call you must hang up before a new DISA call can be made The...

Страница 54: ...Other Useful Features Dialog 4420 IP Basic 54 Press z Dial your own extension number and press Dial tone z Dial the external number...

Страница 55: ...to adjust the volume The handset and loudspeaker volume level is stored Ring signal volume Use the Volume keys to adjust the ring signal volume when the phone is in idle mode or ringing Adjusted volu...

Страница 56: ...ing call you can switch off the ring signal Incoming calls are only indicated by a flashing line lamp When the phone is in idle mode or when ringing Press to switch off the ring signal The Mute key la...

Страница 57: ...under the phone To install the pull out leaf see section Installation on page 64 Use the DCM Designation Card Manager to make and print your own card for the pull out leaf DCM is included on the Enter...

Страница 58: ...er Dialog 4420 IP Basic 58 Web Server You can access your IP phone from a PC web browser to edit the function keys change hearing level change the ring signal tone character and change the web server...

Страница 59: ...the IP address in the address field in your web browser This address is an example The web browser shows Enter the telephone PIN or password Note The password is case sensitive Note Use the same PIN a...

Страница 60: ...er corresponds to the programmable keys on the telephone i e the Line Hold key is located in the left lower corner Note Text that is not underlined is a designation for a fixed key and cannot be chang...

Страница 61: ...Code Click the underlined number or code for the key to be deleted Click to delete The key table is shown with text Not programmed for that key To exit the edit and delete menu without any changes Pro...

Страница 62: ...tone character Settings Click The sub menus are shown Ring Character Click The current tone character is displayed 0 9 Enter a new character Click to save The phone rings with the chosen character Lo...

Страница 63: ...63 Dialog 4420 IP Basic Web Server...

Страница 64: ...into LAN If an external power adapter is used this has to be plugged into POWER You can put the cable to the handset into the notch underneath the telephone When only one single wall terminal for the...

Страница 65: ...nge cables To remove a cable use a screwdriver to unlock the stop Install stands and adapt telephone Aastra product number Power rating Supplier Supplier product number RES 141 312 1 20VA 230V 24V Tor...

Страница 66: ...e the Designation Card Manager to make and print your own designation cards DCM is included on the Enterprise Telephone Toolbox CD or it can be downloaded from http www aastra com For more information...

Страница 67: ...ic Installation Install pull out leaf optional 1 Remove the protective film from the guiding rails 2 Attach the guiding rails to the bottom of the phone observing the direction of the cut corner 3 Ins...

Страница 68: ...seful for instance in conference rooms or public areas 1 Use a screwdriver to remove the handset hook 2 Turn the hook upside down and insert 3 Use a screwdriver to remove the two plastic covers 4 Dril...

Страница 69: ...lace screws according to measurements and mount the phone Placing the phone Do not expose your phone to direct sunlight for long periods Keep the phone away from excessive heat and moisture Cleaning C...

Страница 70: ...Fault Probable cause Action or comment The phone is locked Disturbance on the network Press the Clear key Mute key and simultaneously for one or two seconds This will restart the phone The Status lamp...

Страница 71: ...ng forwarded etc Exchange Switch Your telephone switching system Idle mode The state your phone is in when nothing is activated not calling not ringing not forwarded etc LAN Local Area Network Speed D...

Страница 72: ...d System Access 53 Disposal of the product 7 8 During calls 28 Conference 31 Hold 29 Inquiry 29 Microphone on or off 28 Monitoring 28 Transfer 30 E Emergency mode 51 External Follow me 34 F FCC 6 G Ge...

Страница 73: ...ing 20 Number Presentation Restriction 21 SOS calls Emergency calls 20 When you receive a busy tone 23 P Parallel Ringing 17 Personal Number 35 Pull out leaf 57 R Reset the phone 15 Ring signal volume...

Страница 74: ...ion without prior notice For questions regarding the product please contact your Aastra Certified Sales Partner Also visit us on http www aastra com Aastra Telecom Sweden AB 2007 All rights reserved A...

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