12 Administrator Settings
12.1.5
Call Reverse Number
The
Call Reverse Number
is only mandatory if the feature is to be used. It has to be
a number, again in international format, that has been configured for the
Call Reverse
purpose on the AMCC.
This can be enabled and disabled globally; refer to
12.7.12
.
How it works
The calling party will basically be put on hold by the AMCC; as a consequence a
Call
Reverse
from the calling party’s perspective is no different from a normal call. The
AMCC will even play back a ring-back tone.
Only inbound calls coming from the AMCC are affected by this! Regular
inbound calls to your SIM card remain untouched.
Advantages of Call Reverse
Call Reverse
turns inbound calls into outbound calls and thus reduces cost, especially
in Europe and other countries with high termination charges. Through these charges
calls from fixed line to mobile are expensive whereas calls from mobile to fixed line are
typically cheap.
12.1.6
Voice Mail Number
If your Voice Mail is configured here, you have the possibility to access your corporate
voice mail messages via the AMC.
12.1.7
Fast Forwarding Number
Configure the phone number for the phone you want to have as Fast Forwarding des-
tination In most cases this will be your desk-phone number, but it can be any number.
The AMC will offer the option
Fast Forwarding
in the in-call features menu. This option
can be used to transfer an active call instantly to the pre-configured number.
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