Handling Calls
2-42
41-001134-05, Rev 00, Rel. 1.1
AastraLink Pro 160 IP Phone User Guide
Use the following procedure to park an incoming call.
Picking Up Calls
To pick up a call, do one of the following actions:
•
Press the line/call appearance button for the incoming call.
If the phone is connected to a call, pressing one of the line/call appearance
buttons will automatically place this call on hold before opening up a new line
for the new call
•
Press the
N
button if you do not wish to pick up a call.
Aastra IP Phone UI
Step
Action
1
When you receive an incoming call, press the “
Park Call
” softkey.
The server announces the extension number (for example, 6701) where the call is parked.
2
Press
N
key (or Goodbye on model 9480i phones) to park the call.
The parked call party will get music on hold.
3
To pick up a parked call on another extension, pickup the handset on the phone.
4
Perform one of the following:
•
Enter the extension number where the call was parked (for example (6701) and press the
Pickup
softkey.
•
Select
Options->Services->Pickup Call
, select the call you want to retrieve from the list of
parked calls, then press the
Retrieve
softkey.
Note:
If you leave a parked call unattended for more than 45 seconds, your IP phone starts to ring to
remind you to pick up the call. Your administrator configures the time limit for a parked call.
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