A
ASTRA
6700
I
SIP T
ERMINALS
FOR
MX-ONE
84
26/1531-ANF 901 14 Uen E10 2014-01-22
20
Troubleshooting
20.1
Capture logfiles via SYSLOG
When log files for troubleshooting purpose shall be retrieved from the
telephone, it is possible to use the external syslog feature in Linux for
storing or the Kiwi Syslog Server.
Setup the SYSLOGD server
In the MX-ONE system: Uncomment the following line in
/etc/syslog-ng/syslog-ng.conf.in
#
# uncomment to process log messages from network:
#
udp(ip("0.0.0.0") port(514));
Run 'SuSEconfig' to initiate the changes to the syslog-ng configuration
Restart the syslog process:
/etc/init.d/syslog restart
Verify that syslog is listening on port 514:
linux-jloz:~ # netstat -nap | grep 514
udp 0 0 0.0.0.0:514 0.0.0.0:* 8043/syslog-ng
Setup the Kiwi Syslog Server
This is a syslog server for Windows. There is a free version that can be
downloaded from http://www.kiwisyslog.com.
Go to
File
>
Setup
and set the UDP listen port. This must match the port
which has been set in the phone. The default syslog port is 514.
Setup In the Terminal
Use the WebUI:
Advanced Settings > Troubleshooting > Log IP / Log Port
Enter the IP address and port number (514) to the syslog server where
the log shall be stored.
