Supplementary features
Aastra 5370/Aastra 5370ip
75
eud-1281/1.3 – R3.0 – 04.2013
Functions with Aastra Alarm Server
If a Aastra Alarm Server is integrated in your Aastra communications system, the
following additional features are also available on your phone.
Direct response
Direct response
[b]
is mainly used by nursing staff in the health care sector or in a care
facility as well as in all other fields where an Aastra Alarm Server is used.
A patient needs help and presses the alarm button. The Aastra Alarm Server sends a
visual (e.g. “Alarm Room 20”) and during 10 seconds also an acoustic alarm signalling
to the responsible nursing staff's phone. Using the
Direct response
function the nurs-
ing staff can set up a call connection to the patient. The patient's phone automatically
answers the call in hands-free mode and enables the nursing staff to ask about the
patient's condition and to take the appropriate measures.
The use of this feature is subject to the following prerequisites:
Staff phone:
Your phone must be capable of signalling alarm signals from the Aastra Alarm Server.
Patient phone:
The patient phone must support the
Announcement
function and allow hands-free
operation. Both settings have to be activated. If the phone does not support this func-
tion, the response procedure is as follows:
• Analogue phones ring in the normal way. The patient himself must answer the call.
• Aastra system phones set up a one-way call connection: as with an announcement
the patient hears the nursing staff, but the nursing staff cannot hear the patient. A
conversation can only be had once the patient answers the phone.
What happens if a nursing staff is busy or doesn't answer the alarm, or if no connec-
tion can be set up depends on the system configuration of the Aastra Alarm Server.
Contact your system administrator for more information.
Direct response after an alarm has been triggered:
Patient needs help and presses the alarm button.
Direct response
Speaking directly with patients:
Press the
Direct response
Foxkey on the staff phone.
➔
Nursing staff's phone sets up a connection with the patient's phone.
Patient's phone automatically answers in hands-free mode.
