Supplementary features
Aastra 610d
47
eud-1290/1.2 – R3.0 – 04.2013
Brokering between an enquiry call party and your call partner
You are talking with an enquiry call party and have your original call partner on hold.
You want to be able to switch back and forth between the two.
In an enquiry call you can use the brokering function to switch back and forth
between an enquiry call party and the party on hold. Brokering is possible with both
internal and external users. You can also broker between conference parties as a
group and an enquiry call party.
Making a conference call
You are in a call and have a call party on hold at the same time. You want to include
the party on hold in the conversation and hold a conference call.
With the conference function you can include a call party on hold in the current con-
versation. From the conference call you can initiate an enquiry call to someone else.
You can broker between the parties of the conference and the enquiry call party.
Depending on the system configuration, a conference call can consist of up to 6 con-
ference participants. You can hold a conference call with internal and external users.
Brokering
Brokering:
Press the
Brokering
softkey.
➔
Your call partner changes. The other call party is put on hold.
End call
To terminate the current connection:
Press the
End call
softkey.
➔
Call party disconnected. Connected with the call party on hold.
Conference
Add a caller on hold:
Press the
Conference
softkey.
➔
The call party on hold is now included in the call.
Note:
Depending on the system’s configuration you may hear an attention tone.
Leaving a conference call:
Press the End key.
➔
The other conference parties remain in the call.
