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Warranty
LIMITED 2 YEAR WARRANTY–A&D Medical Weight Scale
A&D Medical (“A&D”) warrants to the first purchaser (“You”) that the A&D product
You purchased (the “Product”) will be free from defects in material, workmanship
and design for the applicable Warranty Term stated above from the date You
purchased the Product under normal use. This Limited Warranty is personal to You
and is not transferable. If the Product is defective, then (i) if You are a Consumer,
You return the Product to the retailer You purchased it from (if within such retailer’s
return time frame) or You return it to A&D in accordance with the procedure set
forth below, or (ii) if You are NOT a Consumer, You return the Product to A&D
in accordance with the procedure set forth below. A&D’s warranty obligation is
limited to the repair or replacement, at A&D’s option, of the defective Product that
has been returned by You within the warranty period. Such repair or replacement
will be at no charge to You. The repaired or replacement Product is warranted
hereunder for the longer of the remainder of the original warranty period or 90 days
from the date of shipment of the repaired or replacement Product. If you return the
Product for warranty service to A&D,
To obtain a warranty service, please contact us in
US at 1-888-726-9966 or in
Canada at 1-800-461-0991
for return address, shipping and handling fee, and
other instructions for processing warranty. Please ensure you have satisfactory
proof of the date of Your purchase and a description of the defect. Returns will not
be accepted unless a Return Material Authorization (RMA) Number has been issued
from A&D Customer Service Representative.
This Limited Warranty does not cover, and A&D will not be liable for (i) any
shipment damage, (ii) any damage or defect due to misuse, abuse, failure to use
reasonable care, failure to follow written instructions enclosed with the Product,
accident, subjecting the Product to any voltage other than the specified voltage,
improper environmental conditions, or modification, alteration or repair by anyone
other than A&D or persons authorized by A&D, or (iii) expendable or consumable
components.