English
19
Troubleshooting
Problem Possible
Reason
Recommended
Action
Batteries are drained.
Replace all batteries with new ones.
Nothing appears in the
display, even when the
device is turned on.
Battery terminals are not in the correct
position.
Reinstall the batteries with negative and positive
terminals matching those indicated in the battery
compartment.
The cuff does not
inflate.
Battery voltage is too low.
(LOW BATTERY mark) blinks. If
the batteries are drained completely, the
mark does not appear.
Replace all batteries with new ones.
The cuff is not applied properly.
Apply the cuff correctly.
You moved your wrist or body during the
measurement.
Make sure you remain very still and quiet during
the measurement.
The cuff position is not correct.
Sit comfortably and still.
Raise your hand so that the cuff is at the same
level as your heart.
The device does not
measure.
Readings are too high
or too low.
If you have a very weak or irregular heat beat, the
device may have difficulty in determining your
blood pressure.
The value is different from that measured
at a clinic or doctor’s office.
See “Why Measure Blood Pressure at Home?”.
Other
Remove the batteries. Place them back properly
and try measurement again.
Note: If the actions described above do not solve the problem, contact the dealer. Do not attempt to open or repair
this product yourself, as any attempt to do so will make your warranty invalid.
