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2.3.4 if you use the goods in a manner not recommended by
Hero Eco, such as using the A2B for commercial
purposes or in competitions or when training for such
activities or events; owner’s manual;
2.3.5 due to your disregarding our instructions, such as in case
of any modifications, alterations or repairs which you carry
out without prior written permission by Hero Eco.
2.4 The warranty is also applicable to any goods repaired by Hero
Eco or goods which they have ordered as spare parts in the
improbable event that the original goods were defective or could
not fulfil this warranty in other respects.
3. Defective goods and return
3.1 Consult either an authorised A2B specialist dealer or Hero Eco
directly at A2B@heroeco.com
3.2 Hero Eco will ask you to take the A2B together with your proof
of purchase to an authorised A2B specialist dealer. At its own
discretion, after having verified that the goods are defective,
Hero Eco will:
3.2.1
refund, in whole or in part, the costs for the defective
goods, or
3.2.2
replace the defective goods or
3.2.3
repair the defective goods.
4. Limitation of liability
4.1 If you or Hero Eco do not abide by this warranty, then
subject to provision 4.2 no party shall be liable for any of the
resulting losses to the other party with the exception of losses
representing a foreseeable consequence of non-compliance
with this warranty.
4.2 Neither you nor Hero Eco shall be liable for losses due to Hero
Eco’s non-compliance with this warranty, specifically including
the following:
4.2.1 Loss of income or earnings;
4.2.2 Loss of business;
4.2.3 Loss of expected savings;
4.2.4 Loss of data or
4.2.5 Any lost time.
4.3 Provision 4.2, however, does not prevent claims with regard to
foreseeable losses or damage to objects in your possession.
4.4 This provision in no way includes or limits the liability of Hero
Eco for:
4.4.1 Death or injuries due to negligence on the part of Hero
Eco or
4.4.2 Fraud or fraudulent misrepresentation or
4.4.3 Any other matter in which it would be unlawful or illegal
for Hero Eco to exclude its liability or to attempt such.
15.0 Disposal
We at Hero Eco Ltd. support the proper disposal and recycling of our products. Please dispose of your ebike and associated
components at your local recycling facility. Hero Eco will arrange for proper disposal if requested.