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Your A. O. Smith water heater is warranted against defects 
arising from faulty design, workmanship and materials for a 
period of 24 months from the date of the invoice, subject to the 
following conditions:
1.  The customer will notify the Company promptly about 

defects noticed and give the Company or its Authorised 
service provider adequate opportunity to inspect, test and 
remedy them, for which the customer will deposit the 
goods, if necessary, with the Company's Office / Authorised 
service provider along with the original invoice.

2.  Special warranty from the date of purchase is only 

applicable for the below mentioned components:

‡

7DQN

<HDUV

‡

*ODVV&Rated Heating Element  

- 2 + 2 Years*

‡

5HVWRIthe parts 

 

 

- 2 Years

3.  Inspection and Test Report of the Company's Office / 

Authorised service provider will be treated as final and 
binding under the warranty for determining the defects, 
repairs / alterations required or carried out, or certifying 
working of the goods thereafter.

4.  The Company or its Authorised service provider will be entitled to retain any defective 

part replaced under the warranty.

5.  The Company's liability under the warranty will be limited only to defects which occur 

under conditions of proper installation, normal operation and under proper use. It 
excludes defects occurring because of abuse, faulty care or maintenance and repairs / 
alterations to product or the parts by unauthorised person.

6.  The water heater should not be operated without water inside the tank. This will make 

the warranty null and void.

7.  In case of dry heating (water heater operated without water inside the tank), if the 

water heater or any component of the water heater is damaged, then it will be repaired / 
changed on a chargeable basis. After any repair or part replacement in the water heater, 
the basic warranty continues as per the actual date of purchase.

8.  Components subject to wear, such as Anode, are not covered under this warranty.
9.  The customer will have no claim under this warranty in respect of any personal injury, 

damage or property or consequential damages, or for utilisation of the goods not in 
accordance with the user guide.

10. The inner tank and Heating element need to be cleaned for any deposits / scales 

periodically from a Qualified service technician. This will ensure your water heater works 
efficiently for longer time.

11. The service life of the Anode is determined by the quality and quantity of the water 

flowing through. Therefore it is recommended to have the anode inspected periodically.

 
Warranty
on tank

7

Extended 
Warranty*

4

16

Product Warranty

Warranty

* Register your product with 
the A. O. Smith Customer 
Care Centre [1800-103-2468] 
within 60 days of purchase 
and you will get an extended 
warranty on the element 
[from 2 years to 4 years].

Содержание HSE

Страница 1: ...pm For calls registered at A O Smith call centre before 4 pm only Not available on public holidays and under unavoidable circumstances Available in select cities only T S E A O SMITH A O SMITH SER V...

Страница 2: ...own as A O Smith India Water Heating Private Limited Plot 300 Phase II KIADB Industrial Area Harohalli Kanakapura Taluk Ramanagara District Karnataka 562 112 India CIN U31909KA2006PTC040282 A O Smith...

Страница 3: ...i function Safety Valve 8 Connecting to Water Supply 10 Operation 11 Troubleshooting 14 Circuit Diagram 15 Warranty 16 Jurisdiction 17 Expert Company Service 17 Service and Maintenance 19 Contents Dis...

Страница 4: ...a shipment has been delivered to you in apparent good condition but upon opening the packaging if any loss or damage has taken place while in transit inform the carrier s agent A O Smith representati...

Страница 5: ...tion instructions 1 Inspect the water heater and its component parts for possible damage Do Not install or attempt to repair any damaged component parts If you detect any damage in the water heater pl...

Страница 6: ...al product Figure 1 Model HSE HAS 15 HSE HAS 25 HSE HAS 15 LHS HSE HAS 25 LHS Volume L 15 25 Power W 2000 Voltage Frequency V Hz 230 50 Actual Stdg Loss kWh 24h 45 C diff 0 507 0 618 Reheating Time fo...

Страница 7: ...inlet pipe with diffuser 2 Hot water outlet pipe 3 Multi function Safety valve Insulated 4 Temperature Control Knob 5 Thermostat 6 Blue sticker 7 Red sticker 8 Anode 9 Heating element 10 Thermal Cut o...

Страница 8: ...lining is stronger and more corrosion resistant than any other in the industry Multi function Safety Valve The Multi function safety valve is designed to automatically relieve and discharge water in...

Страница 9: ...shes on the water heater Figure 4 Safety Precautions Installation Before installing ensure that the following tools are available Figure 5 Tools Required CAUTION Bubble Level Indicator Measuring Tape...

Страница 10: ...GULOO ELW ZLWK GLDPHWHU RI PP WR drill 2 holes at least 90mm deep in the wall Step 3 The two holes should be aligned horizontally The distance D between 2 holes is given in the below table Step 2 QVH...

Страница 11: ...ction Safety valve to cold water inlet pipe and rotate it in clockwise direction till it gets fixed DANGER Hot Water is dangerous especially for the young children the aged or the disabled The water h...

Страница 12: ...s to the user This will also make the warranty null and void LVFKDUJH WXEH VKRXOG EH LQVWDOOHG GRZQZDUGV ZLWKRXW DQ ORRSV IROGV RU NQRWV Ensure that the free end of the Discharge tube is placed over a...

Страница 13: ...ZDWHU SLSH WR WKH RXWOHW 5HG 6WLFNHU WWDFK WKH LVFKDUJH WXEH WR 0XOWL IXQFWLRQ 6DIHW YDOYH DV VKRZQ LQ QVWDOODWLRQ LDJUDP Fig 14 Connecting to Water Supply CAUTION Make sure a suitable Teflon tape is...

Страница 14: ...bited to connect the earth wire to neutral wire or faucet water pipe Filling the Water Heater Tank Operation 1 Open a nearby hot water faucet to permit air to escape 2 Open the cold water inlet valve...

Страница 15: ...f the Temperature control knob is turned clockwise Temperature can be adjusted from 25 C to maximum 75 C Recommended to keep Temperature control knob notch position always in medium or above level Mod...

Страница 16: ...and drain it 1 SwitchOFFtheelectricsupplytothewater heater 2 Openthehotwaterfaucetuntilthewater runscool 3 Closecoldwatersupply 4 DrainthewaterbyliftingtheDischarge LeveroftheMulti functionSafetyvalve...

Страница 17: ...er Thermal cut out switch open Call Customer care centre No power supply to the Check the power socket water heater Control circuit or internal Call Customer care centre wiring error Water temperature...

Страница 18: ...15 Circuit Diagram Figure 22 Element Red L PE N Red Brown Green Black Thermostat Green Yellow Black Tank Body Thermal Cutout Green light Red light...

Страница 19: ...occurring because of abuse faulty care or maintenance and repairs alterations to product or the parts by unauthorised person 6 The water heater should not be operated without water inside the tank Th...

Страница 20: ...e by paying the Labour Cost and Spares needed to attend to that Service or Complaint Call at the prevailing Company rates Such service will be rendered by the Company in towns or places where the Com...

Страница 21: ..._________ Ph _______________ Mobile _____________________ E mail ___________________ Warranty Card Company Copy to be sent back to the Company Dealer s Stamp and Signature Invoice Number _____________...

Страница 22: ...II KIADB Industrial Area Harohalli Kanakapura Taluk Ramanagara District Karnataka 562 112 India Toll Free No 1800 103 2468 Website www aosmithindia com CIN U31909KA2006PTC040282 For Service needs Ple...

Страница 23: ......

Страница 24: ...as A O Smith India Water Heating Private Limited Plot 300 Phase II KIADB Industrial Area Harohalli Kanakapura Taluk Ramanagara District Karnataka 562 112 India Toll Free 1800 103 2468 Website www aos...

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