Warranty
Product warranty
16
Your A. O. Smith water heater is warranted against defects
arising from faulty design, workmanship and materials for a
period of 24 months from the date of the invoice, subject to
the following conditions:
1.
The customer will notify the Company promptly about
defects noticed and give the Company or its authorised
service provider adequate opportunity to inspect, test
and remedy them, for which the customer will deposit
the goods, if necessary, with the Company's
Office/Service Centre along with the original invoice.
2.
Special warranty from the date of purchase is subject to
the following conditions:
•
Heat Exchanger
- 2 + 2 Years*
•
Rest of the parts
- 2 Years
3.
Inspection and Test Report of the Company's
Office/Service Centre will be treated as final and
binding under the warranty for determining the
defects, repairs/alterations required or carried out, or
certifying working of the goods thereafter.
4.
The Company or its authorised service provider will be entitled to retain any defective part
replaced under the warranty.
5.
The Company's liability under the warranty will be limited only to defects which occur
under conditions of proper installation, normal operation and proper use. It excludes
defects occurring because of abuse, faulty care or maintenance and repairs/alterations to
product or the parts by others.
6.
The customer will have no claim under this warranty in respect of any personal injury,
damage or property or consequential damages, or for utilisation of the goods not in
accordance with the user guide.
7.
The warranty will be void incase of any damage caused by water quality.
• Only potable water or potable water/glycol mixtures can be used with this water
heater. Do not introduce pool or spa water, or any chemically treated water into the
water heater.
• Water hardness levels must not exceed 120 ppm per gallon (7 grains) for single family
domestic applications or more than 70 ppm per gallon (4 grains) for all other types of
applications. Water hardness leads to scale formation and may affect/damage the
water heater. Hard water scaling must be avoided or controlled by proper water
treatment.
• Water pH levels must be between 6.5 and 8.5.
• Well water must be treated.
Extended
Warranty
4
* Register your product with
the A. O. Smith Customer Care
Centre [
1.800.103.2468
] within
two months of purchase. You
will get an extended warranty
on the heat exchanger [from 2
years to 4 years].
Содержание GAS WATER HEATER
Страница 23: ......