18
The water heater may not operate as desired if used incorrectly or there is a minor cause,
even though the product has no fault. In these cases, check the following issues to solve
simple problems without the help from the Customer care centre. If the problem does not
solve after checking the following issues, call Customer care centre.
Troubleshooting
Note: Call Customer care centre on 1800-103-2468
Problem Possible
Cause(s)
Solution
No display on
No power supply to the
Turn ON electrical switch.
LED display.
water heater.
Thermal Cut-out trips
Call Customer care centre.
LED display glows
Heating element breakdown Call Customer care centre.
but no hot water.
or internal wiring error.
No hot water.
Thermal Cut-out switch
Call Customer care centre.
open.
No power supply to the
Check the power socket.
water
heater.
Control circuit or internal
Call Customer care centre.
wiring
error.
Water temperature
Improper thermostat
Call Customer care centre.
is too high.
calibration.
Thermal Cut-out trips.
Call Customer care centre.
Water heats slowly.
Heating Element is not
Call Customer care centre.
functioning.
Piping connection leaks. Connection not sealed.
Re-connect piping, using
Teflon
tape.
Water leakage from
Leakage in tank or
Switch off power immediately
product.
other parts.
and Call Customer care centre.
Содержание CEWHR 35
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