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If the Main Burner ignites momentarily but does not sustain ignition 

allow the water heater to try to ignite up to two more times until 

control  system  locks  out  and  the  Ignition  Failure  Fault  message 

is  displayed  on  the  control  system's  LCD.  If  the  water  heater  is 

experiencing rough starts - see Rough Starting, Rough Operation 

on  this  page.  For  momentary  ignition  problems  without  rough 

starting check the following:

•  Incorrect manifold (offset) gas pressure.

•  Undersized supply gas line (low volume of supply gas).

•  Low Gas Pressure

•  See the list of possible causes and things to check and repair 

for the Ignition Failure Fault message.

•  Clogged/blocked intake air screen(s).

•  Clogged/blocked Main Burner.

NOT ENOUGH OR NO HOT WATER

•  No  power  to  the  water  heater,  check  breaker,  fuses  and  the 

water heating Enable/Disable (on/off) switch.

•  Hot water supply valve(s) to fixtures closed.

•  Operating Set Point is set too low, Differential setting is set too 

high.

•  Temperature Probe Offset setting are causing the heating cycles 

to terminate prematurely.

•  The heating capacity of the water heater has been exceeded, 

the water heater is unable to meet demand.

•  Colder  incoming  water  temperature  lengthening  the  time 

required to heat water to desired temperature.

•  Hot water piping leaks, open faucets, water heater drain valve 

leaking or open.

•  Sediment  or  lime  scale  accumulation  may  be  affecting  water 

heater operation.

WATER IS TOO HOT

•  Operating Set Point is set too high.

•  Temperature Probe Offset settings improperly set.

NOISY OPERATION

•  Normal operating noise of electrical components; Combustion 

Blower, transformer hum, relay contact closure.

REPLACEMENT PARTS

Replacement  parts  may  be  ordered  from  the  manufacturer, 

authorized  service  agencies  or  distributors.  When  ordering  parts 

be sure to have the complete water heater Model Number, Serial 

Number  and  Series  Number  available.  This  information  can  be 

found on the rating plate affixed to the water heater.

Refer  to  the  parts  list  for  more  information  or  call  the  parts 

department or technical support phone number listed on the back 

cover of this manual for further assistance.

OPERATIONAL PROBLEMS

Read and understand this instruction

manual and the safety messages

herein before installing, operating or

servicing this water heater.
Failure to follow these instructions and

safety messages could result in death

or serious injury.
This manual must remain with the

water heater.

This section of the manual is intended to be an aid in correcting 

common operational problems, it is not all inclusive. The installer 

may be able to observe and correct certain problems which might 

arise when the water heater is first put into operation or when it is 

re-fired after a prolonged shutdown. However, only qualified service 

technician  should  perform  any  service  procedures  on  the  water 

heater. 

NOTE:

 Call the technical support phone number listed on the back 

cover of this manual for further technical assistance or to locate a 

qualified service technician in your area.

ROUGH STARTING, ROUGH OPERATION

Fire and Explosion Hazard

Turn off gas lines during installation.
Contact a qualified installer or service

agency for installation and service.

Excessive gas pressure to gas valve can

cause serious injury or death.

Do not use water heater with any gas

other than the gas shown on the rating

plate. 

•  Undersized supply gas line (low volume of supply gas).

•  Low Gas Pressure.

•  Excessive supply gas pressure.

•  Excessive manifold (offset) gas pressure.

•  Incorrect Fuel Type

•  Vent (exhaust) gas recirculation at the vent and intake air pipe 

terminations on Direct Vent installations.

•  Excessive equivalent lengths of intake air and/or vent (exhaust) 

piping installed.

•  Clogged/blocked intake air screen(s).

•  Clogged/blocked the Main Burner.

MOMENTARY IGNITION

Burn Hazard

Do not reach into the burner housing or

combustion chamber if the water heater

is still hot.

Allow the water heater to cool and always use

gloves when handling the main burner.

The combustion chamber and burner sleeve 

and housing become very hot during operation.

CAUTION

Содержание BTXL-100

Страница 1: ...131 ALL TECHNICAL AND WARRANTY QUESTIONS SHOULD BE DIRECTED TO THE LOCAL DEALER FROM WHOM THE WATER HEATER WAS PURCHASED IF YOU ARE UNSUCCESSFUL CALL THE TECHNICAL SUPPORT PHONE NUMBER SHOWN ON THE WA...

Страница 2: ...Piping 23 High Altitude Installations 23 Filling The Water Heater 23 INSTALLATION REQUIREMENTS FOR THE COMMONWEALTH OF MASSACHUSETTS 24 VENTING INSTALLATION 25 Vent Installation Considerations 25 U S...

Страница 3: ...irth defects or other reproductive harm and requires businesses to warn of potential exposure to such substances This product contains a chemical known to the State of California to cause cancer birth...

Страница 4: ...sing any electrical appliance connected to the hot water system If hydrogen is present there will probably be an unusual sound such as air escaping through the pipe as the water begins to flow THERE S...

Страница 5: ...5 GENERAL SAFETY INFORMATION...

Страница 6: ...ad and understand instruction manual Breathing Hazard Carbon Monoxide Gas Property Damage Hazard All water heaters eventually leak Do not install without adequate drainage CAUTION Fire and Explosion H...

Страница 7: ...installation diagrams are also found in this manual These diagrams will serve to provide the installer with a reference It is essential that all venting water piping gas piping and wiring be installe...

Страница 8: ...T Table 1 ROUGH IN DIMENSIONS Units A B C D E F G H I 50G Inches 66 75 49 25 22 00 15 75 3 00 8 00 8 00 62 00 65 00 cm 169 5 125 09 55 88 40 00 7 62 20 32 20 32 157 48 165 1 75G Inches 64 71 45 64 27...

Страница 9: ...ply Pressure for Natural Gas 3 50 87kPa Minimum Supply Pressure for Propane Gas 8 00 1 99kPa Minimum pressure must be maintained under both load and no load dynamic and static conditions Table 3 RECOV...

Страница 10: ...CODES 50 GALLON UNIT FEATURES AND COMPONENTS 24 18 35 31 9 4 2 3 19 29 20 22 23 21 1 12 16 25 11 17 33 13 26 27 34 SEE ACCESS PANEL CAUTION 28 30 32 21 18 5 14 15 Caution Thisaccesspanelcovers a 2 NPT...

Страница 11: ...stallation of Vent System and Condensate Piping for more information VACUUM RELIEF VALVE INSTALL PER LOCAL CODES 75 GALLON UNIT FEATURES AND COMPONENTS CONT 24 18 35 31 9 4 2 3 19 22 23 21 1 12 17 25...

Страница 12: ...Board 12 Top Plastic Enclosure 13 Display Enclosure 14 Exhaust Elbow Assembly 15 Condensate Tubing 16 Off On Switch 17 Display Label 18 Hot Water Outlet 19 Gas Supply 20 Main Manual Gas Shutoff Valve...

Страница 13: ...d to flow freely from the exhaust elbow and for obstructions in the exhaust venting and exhaust vent terminal Also verify that the vent length does not exceed the maximum allowed as shown in the Vent...

Страница 14: ...er where an adequate supply of fresh air for combustion and ventilation can be obtained See Combustion Air and Ventilation on Page 15 9 Locate the water heater where the vent and intake air piping whe...

Страница 15: ...proper combustion potentially resulting in fire asphyxiation serious personal injury or death Do not apply insulation to the top of the water heater as this will interfere with safe operation of the b...

Страница 16: ...ngs to provide fresh air must be provided that accommodate the requirements for all appliances in the room and the exhaust fan Undersized openings will cause air to be drawn into the room through the...

Страница 17: ...the bottom of the enclosure The horizontal ducts shall communicate directly with the outdoors See Figure 7 Each duct opening shall have a minimum free area of 1 square inch per 2 000 Btu hr 1100 mm2...

Страница 18: ...manufacturer s instructions for installation of the valves Before changing the factory setting on the thermostat read theTemperature Regulation section in this manual This water heater shall not be co...

Страница 19: ...pain threshold 116 46 7 35 minutes 45 minutes 122 50 1 minute 5 minutes 131 55 5 seconds 25 seconds 140 60 2 seconds 5 seconds 149 65 1 second 2 seconds 154 67 8 instantaneous 1 second U S Government...

Страница 20: ...lock up gas pressure regulator s should be installed no closer than 3 feet 1 meter and no farther than 8 feet 2 4 meters from the water heater s inlet gas connection 3 After installing the positive lo...

Страница 21: ...h as pressure reducing valves check valves and back flow preventers Devices such as these cause the water system to be a closed system THERMAL EXPANSION As water is heated it expands thermal expansion...

Страница 22: ...quipment of materials as meeting the requirements for Relief Valves for Hot Water Supply Systems ANSI Z21 22 CSA 4 4 and the code requirements of ASME If replaced the new T P valve must meet the requi...

Страница 23: ...copper tubing iron or steel pipe for the condensate drain line Condensate drain lines should be installed in conditioned areas only Drain lines installed in areas that are subject to freezing temperat...

Страница 24: ...he horizontally vented gas fueled heating appliance or equipment The sign should read in print size no less than one half 1 2 inch in size GAS VENT DIRECTLY BELOW KEEP CLEAR OF ALL OBSTRUCTIONS INSPEC...

Страница 25: ...proper cement must be used for all joints including joining the pipe to Termination PVC Material If Polypropylene pipe and fittings are used the metal joint connector rings available from the Polyprop...

Страница 26: ...lations Table 5 M G Duravent PolyPro Nominal Pipe Diameter Flue Outlet Adapter Adapter Connector Ring Connector 90 Degree Elbow Vent Material Terminal s 2 2PPS AD PPS PAC 2PPS LB 2PPS E90 2PPS 2PPS 2P...

Страница 27: ...ON The first step is to determine where the vent pipe will terminate See Figures 13 Figure 14A and Figure 15 The vent may terminate through a sidewall as shown in Figure 13 and Figure 15 or through th...

Страница 28: ...ow be positioned on the outside wall using the drilled holes as a centering point for the template A MASONRY SIDE WALLS Chisel an opening approximately 1 2 1 3 cm larger than the marked circle B WOODE...

Страница 29: ...ir supply inlet into building or combustion air inlet to any other appliance 6 inches 15 cm for appliances up to 10 000 Btu hr 3 kW 12 inches 30 cm for appliances between 10 000 Btu hr 3 kW and 100 00...

Страница 30: ...l air supply inlet into building or combustion air inlet to any other appliance 6 inches 15 cm for appliances up to 10 000 Btu hr 3 kW 12 inches 30 cm for appliances between 10 000 Btu hr 3 kW and 100...

Страница 31: ...ing 3 The air intake termination and the exhaust vent termination must penetrate the same side of roof 4 The center line of the air intake termination and the center line of the exhaust vent terminati...

Страница 32: ...E HIGHEST ANTICIPATED SNOW LEVEL 12 MINIMUM CLEARANCE ABOVE HIGHEST ANTICIPATED SNOW LEVEL 24 MINIMUM SEPARATION EXHAUST MUST BE AT SAME LEVEL OR ABOVE INTAKE TERMINAL Figure 21 Figure 23 Figure 24 Fi...

Страница 33: ...ration INSTALLATION VERTICAL ROOF TERMINATION 1 Determine best location for termination kit NOTE Roof termination is preferred since it is less susceptible to damage has reduced chances to intake cont...

Страница 34: ...ioned where the vent vapors will not damage plants shrubs or air conditioning equipment Termination kit positioned so it will not be affected by wind eddy that may allow recirculation of combustion pr...

Страница 35: ...re than 60 1 5 m See Figure 25 Do not use field supplied couplings to extend pipes Airflow restriction will occur and the heater pressure switch may cause intermittent operation 7 Cement heater combus...

Страница 36: ...or hole using the base as a template 4 Screw the Cap to the Base using the supplied screws 5 Once the vent termination and pipes are secured the wall penetrations will need to be sealed from the inter...

Страница 37: ...37 LIGHTING AND OPERATION LABELS...

Страница 38: ...ply to the water heater must be turned off and on again to reset the control system Contact your dealer or servicer if continued high limit switch operation occurs It is recommended that lower water t...

Страница 39: ...ressure switches and Temperature Probe is monitored by the control system The Combustion Blower Igniter and the 24 Volt Gas Control Valve are all energized by the control system The main components of...

Страница 40: ...tion Blower is being energized The Blower Prover pressure switch contacts have closed The check mark icon is visual confirmation of contact closure The Igniter is being energized GAS OFF O N The 24 Vo...

Страница 41: ...on that caused the Fault has not been corrected Heating Disabled The heating is disabled by the Enable Disable On Off switch in front of the unit CONTROL SYSTEM MENUS From the Desktop screen pressing...

Страница 42: ...description of control system menus Use the Up and Down Buttons to view all control system menus from the Main Menu With Temperatures menu selected highlighted in black in the Main Menu screen press...

Страница 43: ...he hot water supply temperature varies greatly from the Operating Set Point setting These settings are adjusted in the same way described for the Operating Set Point and Differential Adjustment Operat...

Страница 44: ...mulated time the control system has been in the heating operating state burner run time Total Cycle Count Total accumulated count of heating cycles Config CRC A number associated with the configuratio...

Страница 45: ...event will replace the oldest Press the Operational Button under VIEW to view details for each Fault or Alert message stored NOTE fault history memory is cleared after 30 days 1 Blocked Air Intake A7...

Страница 46: ...m Show Contact Information Yes Change Contact Name Change Contact Phone Current Contact Info 000 000 0000 Access Code UPDATE CANCEL Service Contact Information Using the UP and DOWN buttons select hig...

Страница 47: ...itions will cause a reaction between this rod and the water The most common complaint associated with the anode rod is one of a rotten egg smell in the hot water The smell is a result of four factors...

Страница 48: ...ciated with the anode rod is a rotten egg smell produced from the presence of hydrogen sulfide gas dissolved in the water IMPORTANT Do not remove this rod permanently as it will void any warranties A...

Страница 49: ...ning And Flushing on Page 49 Replace the Temperature Pressure Relief Valve with a properly rated sized new one see Temperature Pressure Relief Valve on Page 22 for instructions on replacement DISCHARG...

Страница 50: ...and terminate it to an adequate drain 5 Ensure the drain hose is secured before and during the entire flushing procedure Flushing is performed with system water pressure applied to the water heater 6...

Страница 51: ...tting G Leakage from recirculation plug or pipe connection H Leakage from the plug under the cleanout cover I Leakage from the temperature probe connection Not shown in figure J Condensate from the ex...

Страница 52: ...cycle to purge the water heater of all combustion gases When the post purge cycle is complete the blower is de energized and will coast to a stop 12 The control system now enters the standby mode whi...

Страница 53: ...le is activated Blower Prover switch contacts confirmed closed by control system Igniter is energized 24 V Gas Valve is energized gas flows to Main Burner Is flame sensed at the Main Burner control sy...

Страница 54: ...e water heater Refer to the parts list for more information or call the parts department or technical support phone number listed on the back cover of this manual for further assistance OPERATIONAL PR...

Страница 55: ...ONDITIONS When the control system declares an Alert condition it will display an Alert message on the control system s LCD with a question mark The water heater will continue to operate during an Aler...

Страница 56: ...CHANGE BACK ADVANCED Ignition Failure Fault occurred 2 mins ago The water heater has failed to ignite the burner Call a service professional Your Company Name Here press DOWN for more The control syst...

Страница 57: ...Blocked Intake Air Switch contacts are open Loose or open wiring to the Blocked Intake Air Switch Excessive equivalent pipe length exceeded the maximum number of 90 elbows or wrong pipe size used in...

Страница 58: ...ABEL ALL WIRES PRIOR TO DISCONNECTION WHEN SERVICING CONTROLS WIRING ERRORS CAN CAUSE IMPROPER AND DANGEROUS OPERATION VERIFY PROPER OPERATION AFTER SERVICING Figure 41 POWER VENT WIRING SCHEMATIC WIR...

Страница 59: ...is also installed at the heater s and operational at all times The temperature and pressure relief valve installed on the heater is not an acceptable method 4 SERVICE AND REPAIR EXPENSES Under the li...

Страница 60: ...60 www hotwater com 500 Tennessee Waltz Parkway Ashland City TN 37015 Tech Support 800 527 1953 Parts 800 433 2545 Copyright 2013 A O Smith Corporation All rights reserved...

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