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52

TROUBLESHOOTING

SEQUENCE OF OPERATION

Read  the  Sequence  of  Operation  below  before  attempting  to 

correct any operational problems. See the Sequence Of Operation 

Flow Chart.

1.  When the control system is first powered, during boot up, the 

blower will run momentarily and stop, and the control system 

will display water heater model information during initialization. 

After a few moments the control system LCD which is part of 

the UIM (user interface module) will display the default screen 

known as the Desktop screen.

2.  If the control system determines that the actual water temperature 

inside the tank is below the programmed Operating Set Point 

minus the Differential setting, a heating cycle is activated.

3.  The control system then performs selected diagnostic system 

checks. This includes confirming the blocked exhaust, blocked 

intake  and  ECO  (energy  cut  out)  switch  contacts  are  closed. 

The Blower Prover Switch contacts are confirmed open.

4.  If  all  diagnostic  checks  are  successfully  passed,  the  control 

system energizes the Combustion Blower for pre-purge.

5.  The  control  system  must  confirm  the  Blower  Prover  Switch 

contacts close after the Combustion Blower is energized.

6.  If the Blower Prover Switch contacts are confirmed closed the 

control system energizes the spark igniter.

7.  After a few seconds, the control system energizes the 24V Gas 

Control Valve allowing gas to flow to the Main Burner. 

8.  The control system de-energizes the spark igniter.

9.  The control system monitors the flame sensor to confirm a flame 

is present at the Main Burner. If a flame is not verified during the 

ignition trial period the control system will try for ignition up to 

two more times. If flame can not be verified after three trials for 

ignition, the control system will lock out and display the Ignition 

Failure Fault message.

10. If a flame is verified, the control system will enter the heating 

mode where it will continue heating the water until the Operating 

Set Point is reached. At this point, the control system will de-

energize the 24 V Gas Control Valve and enter the post-purge 

cycle (60 seconds).

11. The  Combustion  Blower  will  run  for  the  duration  of  the  post-

purge cycle to purge the water heater of all combustion gases. 

When  the  post-purge  cycle  is  complete,  the  blower  is  de-

energized and will coast to a stop.

12. The  control  system  now  enters  the  standby  mode  while 

continuing to monitor the internal storage tank water temperature 

and the state of other system devices. If the tank temperature 

drops  below  the  Operating  Set  Point  minus  the  Differential 

setting, the control will automatically return to Step 2 and repeat 

the operating cycle.

INSTALLATION CHECKLIST

The  list  below  represents  some  of  the  most  critical  installation 

requirements  that,  when  overlooked,  often  result  in  operational 

problems, down time and needless parts replacement. This is not 

a complete list. Before performing any troubleshooting procedures 

use the list below to check for installation errors. Costs to correct 

installation  errors  are  not  covered  under  the  limited  warranty. 

Ensure all installation requirements and instructions in this manual 

have been maintained and followed.

WATER HEATER LOCATION

1.  Ensure proper clearances to combustibles are maintained and 

there is sufficient room to service the water heater.

2.  Ensure the area is free of corrosive elements and flammable 

materials.

VENTING

3.  Ensure the intake air and/or vent (exhaust) piping is the correct 

size for the installed length.

4.  Ensure the maximum equivalent feet of pipe has not been 

exceeded for the intake air and/or vent pipe.

5.  Ensure the maximum number of elbows has not been exceeded 

in the intake air and/or vent pipe.

6.  Ensure  all  exterior  clearances  for  the  intake  air,  vent  and 

concentric terminations are maintained. These clearances and 

those cited by local and national codes must be maintained.

7.  If venting direct vent, ensure the screen located in air intake at 

the water heater was removed.

GAS SUPPLY AND PIPING

8.  Ensure  the  supply  gas  line  to  each  water  heater  meets  the 

minimum supply gas line size requirements.

CONDENSATE DRAIN

9.  Ensure  the  condensate  drain  is  properly  connected  to  the 

exhaust elbow on the water heater with a water trap to prevent 

vent gases from escaping into the installed space and draining 

freely to a suitable floor drain.

ELECTRICAL CONNECTIONS

10. Ensure the water heater is properly grounded. Flame sensing 

requires an adequate earth ground. If the water heater is not 

properly grounded it will cause Ignition Failure.

Содержание BTXL-100

Страница 1: ...131 ALL TECHNICAL AND WARRANTY QUESTIONS SHOULD BE DIRECTED TO THE LOCAL DEALER FROM WHOM THE WATER HEATER WAS PURCHASED IF YOU ARE UNSUCCESSFUL CALL THE TECHNICAL SUPPORT PHONE NUMBER SHOWN ON THE WA...

Страница 2: ...Piping 23 High Altitude Installations 23 Filling The Water Heater 23 INSTALLATION REQUIREMENTS FOR THE COMMONWEALTH OF MASSACHUSETTS 24 VENTING INSTALLATION 25 Vent Installation Considerations 25 U S...

Страница 3: ...irth defects or other reproductive harm and requires businesses to warn of potential exposure to such substances This product contains a chemical known to the State of California to cause cancer birth...

Страница 4: ...sing any electrical appliance connected to the hot water system If hydrogen is present there will probably be an unusual sound such as air escaping through the pipe as the water begins to flow THERE S...

Страница 5: ...5 GENERAL SAFETY INFORMATION...

Страница 6: ...ad and understand instruction manual Breathing Hazard Carbon Monoxide Gas Property Damage Hazard All water heaters eventually leak Do not install without adequate drainage CAUTION Fire and Explosion H...

Страница 7: ...installation diagrams are also found in this manual These diagrams will serve to provide the installer with a reference It is essential that all venting water piping gas piping and wiring be installe...

Страница 8: ...T Table 1 ROUGH IN DIMENSIONS Units A B C D E F G H I 50G Inches 66 75 49 25 22 00 15 75 3 00 8 00 8 00 62 00 65 00 cm 169 5 125 09 55 88 40 00 7 62 20 32 20 32 157 48 165 1 75G Inches 64 71 45 64 27...

Страница 9: ...ply Pressure for Natural Gas 3 50 87kPa Minimum Supply Pressure for Propane Gas 8 00 1 99kPa Minimum pressure must be maintained under both load and no load dynamic and static conditions Table 3 RECOV...

Страница 10: ...CODES 50 GALLON UNIT FEATURES AND COMPONENTS 24 18 35 31 9 4 2 3 19 29 20 22 23 21 1 12 16 25 11 17 33 13 26 27 34 SEE ACCESS PANEL CAUTION 28 30 32 21 18 5 14 15 Caution Thisaccesspanelcovers a 2 NPT...

Страница 11: ...stallation of Vent System and Condensate Piping for more information VACUUM RELIEF VALVE INSTALL PER LOCAL CODES 75 GALLON UNIT FEATURES AND COMPONENTS CONT 24 18 35 31 9 4 2 3 19 22 23 21 1 12 17 25...

Страница 12: ...Board 12 Top Plastic Enclosure 13 Display Enclosure 14 Exhaust Elbow Assembly 15 Condensate Tubing 16 Off On Switch 17 Display Label 18 Hot Water Outlet 19 Gas Supply 20 Main Manual Gas Shutoff Valve...

Страница 13: ...d to flow freely from the exhaust elbow and for obstructions in the exhaust venting and exhaust vent terminal Also verify that the vent length does not exceed the maximum allowed as shown in the Vent...

Страница 14: ...er where an adequate supply of fresh air for combustion and ventilation can be obtained See Combustion Air and Ventilation on Page 15 9 Locate the water heater where the vent and intake air piping whe...

Страница 15: ...proper combustion potentially resulting in fire asphyxiation serious personal injury or death Do not apply insulation to the top of the water heater as this will interfere with safe operation of the b...

Страница 16: ...ngs to provide fresh air must be provided that accommodate the requirements for all appliances in the room and the exhaust fan Undersized openings will cause air to be drawn into the room through the...

Страница 17: ...the bottom of the enclosure The horizontal ducts shall communicate directly with the outdoors See Figure 7 Each duct opening shall have a minimum free area of 1 square inch per 2 000 Btu hr 1100 mm2...

Страница 18: ...manufacturer s instructions for installation of the valves Before changing the factory setting on the thermostat read theTemperature Regulation section in this manual This water heater shall not be co...

Страница 19: ...pain threshold 116 46 7 35 minutes 45 minutes 122 50 1 minute 5 minutes 131 55 5 seconds 25 seconds 140 60 2 seconds 5 seconds 149 65 1 second 2 seconds 154 67 8 instantaneous 1 second U S Government...

Страница 20: ...lock up gas pressure regulator s should be installed no closer than 3 feet 1 meter and no farther than 8 feet 2 4 meters from the water heater s inlet gas connection 3 After installing the positive lo...

Страница 21: ...h as pressure reducing valves check valves and back flow preventers Devices such as these cause the water system to be a closed system THERMAL EXPANSION As water is heated it expands thermal expansion...

Страница 22: ...quipment of materials as meeting the requirements for Relief Valves for Hot Water Supply Systems ANSI Z21 22 CSA 4 4 and the code requirements of ASME If replaced the new T P valve must meet the requi...

Страница 23: ...copper tubing iron or steel pipe for the condensate drain line Condensate drain lines should be installed in conditioned areas only Drain lines installed in areas that are subject to freezing temperat...

Страница 24: ...he horizontally vented gas fueled heating appliance or equipment The sign should read in print size no less than one half 1 2 inch in size GAS VENT DIRECTLY BELOW KEEP CLEAR OF ALL OBSTRUCTIONS INSPEC...

Страница 25: ...proper cement must be used for all joints including joining the pipe to Termination PVC Material If Polypropylene pipe and fittings are used the metal joint connector rings available from the Polyprop...

Страница 26: ...lations Table 5 M G Duravent PolyPro Nominal Pipe Diameter Flue Outlet Adapter Adapter Connector Ring Connector 90 Degree Elbow Vent Material Terminal s 2 2PPS AD PPS PAC 2PPS LB 2PPS E90 2PPS 2PPS 2P...

Страница 27: ...ON The first step is to determine where the vent pipe will terminate See Figures 13 Figure 14A and Figure 15 The vent may terminate through a sidewall as shown in Figure 13 and Figure 15 or through th...

Страница 28: ...ow be positioned on the outside wall using the drilled holes as a centering point for the template A MASONRY SIDE WALLS Chisel an opening approximately 1 2 1 3 cm larger than the marked circle B WOODE...

Страница 29: ...ir supply inlet into building or combustion air inlet to any other appliance 6 inches 15 cm for appliances up to 10 000 Btu hr 3 kW 12 inches 30 cm for appliances between 10 000 Btu hr 3 kW and 100 00...

Страница 30: ...l air supply inlet into building or combustion air inlet to any other appliance 6 inches 15 cm for appliances up to 10 000 Btu hr 3 kW 12 inches 30 cm for appliances between 10 000 Btu hr 3 kW and 100...

Страница 31: ...ing 3 The air intake termination and the exhaust vent termination must penetrate the same side of roof 4 The center line of the air intake termination and the center line of the exhaust vent terminati...

Страница 32: ...E HIGHEST ANTICIPATED SNOW LEVEL 12 MINIMUM CLEARANCE ABOVE HIGHEST ANTICIPATED SNOW LEVEL 24 MINIMUM SEPARATION EXHAUST MUST BE AT SAME LEVEL OR ABOVE INTAKE TERMINAL Figure 21 Figure 23 Figure 24 Fi...

Страница 33: ...ration INSTALLATION VERTICAL ROOF TERMINATION 1 Determine best location for termination kit NOTE Roof termination is preferred since it is less susceptible to damage has reduced chances to intake cont...

Страница 34: ...ioned where the vent vapors will not damage plants shrubs or air conditioning equipment Termination kit positioned so it will not be affected by wind eddy that may allow recirculation of combustion pr...

Страница 35: ...re than 60 1 5 m See Figure 25 Do not use field supplied couplings to extend pipes Airflow restriction will occur and the heater pressure switch may cause intermittent operation 7 Cement heater combus...

Страница 36: ...or hole using the base as a template 4 Screw the Cap to the Base using the supplied screws 5 Once the vent termination and pipes are secured the wall penetrations will need to be sealed from the inter...

Страница 37: ...37 LIGHTING AND OPERATION LABELS...

Страница 38: ...ply to the water heater must be turned off and on again to reset the control system Contact your dealer or servicer if continued high limit switch operation occurs It is recommended that lower water t...

Страница 39: ...ressure switches and Temperature Probe is monitored by the control system The Combustion Blower Igniter and the 24 Volt Gas Control Valve are all energized by the control system The main components of...

Страница 40: ...tion Blower is being energized The Blower Prover pressure switch contacts have closed The check mark icon is visual confirmation of contact closure The Igniter is being energized GAS OFF O N The 24 Vo...

Страница 41: ...on that caused the Fault has not been corrected Heating Disabled The heating is disabled by the Enable Disable On Off switch in front of the unit CONTROL SYSTEM MENUS From the Desktop screen pressing...

Страница 42: ...description of control system menus Use the Up and Down Buttons to view all control system menus from the Main Menu With Temperatures menu selected highlighted in black in the Main Menu screen press...

Страница 43: ...he hot water supply temperature varies greatly from the Operating Set Point setting These settings are adjusted in the same way described for the Operating Set Point and Differential Adjustment Operat...

Страница 44: ...mulated time the control system has been in the heating operating state burner run time Total Cycle Count Total accumulated count of heating cycles Config CRC A number associated with the configuratio...

Страница 45: ...event will replace the oldest Press the Operational Button under VIEW to view details for each Fault or Alert message stored NOTE fault history memory is cleared after 30 days 1 Blocked Air Intake A7...

Страница 46: ...m Show Contact Information Yes Change Contact Name Change Contact Phone Current Contact Info 000 000 0000 Access Code UPDATE CANCEL Service Contact Information Using the UP and DOWN buttons select hig...

Страница 47: ...itions will cause a reaction between this rod and the water The most common complaint associated with the anode rod is one of a rotten egg smell in the hot water The smell is a result of four factors...

Страница 48: ...ciated with the anode rod is a rotten egg smell produced from the presence of hydrogen sulfide gas dissolved in the water IMPORTANT Do not remove this rod permanently as it will void any warranties A...

Страница 49: ...ning And Flushing on Page 49 Replace the Temperature Pressure Relief Valve with a properly rated sized new one see Temperature Pressure Relief Valve on Page 22 for instructions on replacement DISCHARG...

Страница 50: ...and terminate it to an adequate drain 5 Ensure the drain hose is secured before and during the entire flushing procedure Flushing is performed with system water pressure applied to the water heater 6...

Страница 51: ...tting G Leakage from recirculation plug or pipe connection H Leakage from the plug under the cleanout cover I Leakage from the temperature probe connection Not shown in figure J Condensate from the ex...

Страница 52: ...cycle to purge the water heater of all combustion gases When the post purge cycle is complete the blower is de energized and will coast to a stop 12 The control system now enters the standby mode whi...

Страница 53: ...le is activated Blower Prover switch contacts confirmed closed by control system Igniter is energized 24 V Gas Valve is energized gas flows to Main Burner Is flame sensed at the Main Burner control sy...

Страница 54: ...e water heater Refer to the parts list for more information or call the parts department or technical support phone number listed on the back cover of this manual for further assistance OPERATIONAL PR...

Страница 55: ...ONDITIONS When the control system declares an Alert condition it will display an Alert message on the control system s LCD with a question mark The water heater will continue to operate during an Aler...

Страница 56: ...CHANGE BACK ADVANCED Ignition Failure Fault occurred 2 mins ago The water heater has failed to ignite the burner Call a service professional Your Company Name Here press DOWN for more The control syst...

Страница 57: ...Blocked Intake Air Switch contacts are open Loose or open wiring to the Blocked Intake Air Switch Excessive equivalent pipe length exceeded the maximum number of 90 elbows or wrong pipe size used in...

Страница 58: ...ABEL ALL WIRES PRIOR TO DISCONNECTION WHEN SERVICING CONTROLS WIRING ERRORS CAN CAUSE IMPROPER AND DANGEROUS OPERATION VERIFY PROPER OPERATION AFTER SERVICING Figure 41 POWER VENT WIRING SCHEMATIC WIR...

Страница 59: ...is also installed at the heater s and operational at all times The temperature and pressure relief valve installed on the heater is not an acceptable method 4 SERVICE AND REPAIR EXPENSES Under the li...

Страница 60: ...60 www hotwater com 500 Tennessee Waltz Parkway Ashland City TN 37015 Tech Support 800 527 1953 Parts 800 433 2545 Copyright 2013 A O Smith Corporation All rights reserved...

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