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without invalidating the remainder of the affected provision
or the other provisions of this warranty.
SERVICE AND LABOR RESPONSIBILITY
UNDER THIS LIMITED WARRANTY, THE WARRANTOR
WILL PROVIDE ONLY A REPLACEMENT WATER
HEATER OR PART THEREOF. THE OWNER IS
RESPONSIBLE FOR ALL OTHER COSTS. Such costs
may include but are not limited to:
a. Labor charges for service, removal, or reinstallation
of the water heater or part thereof.
b. Shipping and delivery charges for forwarding the new
water heater or replacement part from the nearest
distributor and returning the claimed defective heater
or part to such distributor.
c. All cost necessary or incidental for handling and
administrative charges, and for any materials and/or
permits required for installation of the replacement
heater or part.
LIMITATION ON IMPLIED WARRANTIES
I m p l i e d w a r r a n t i e s , i n c l u d i n g a n y w a r r a n t y o f
merchantability imposed on the sale of this heater under
state law are limited to one year duration for the heater
or any of its parts. Some states do not allow limitations
on how long an implied warranty lasts, so the above
limitations may not apply to you.
CLAIM PROCEDURE
Any claim under this warranty should be initiated with the
dealer who sold the heater, or with any other dealer
handling the warrantor’s products. If this is not practical,
the owner should contact: A.O. Smith Corporation,
500 Tennessee Waltz Parkway, Ashland City, TN 37015.
Phone: 1.800.323.2636 or visit our website:
www.hotwater.com.
For Canadian customers contact: A.O. Smith Enterprises
LTD., P.O. Box 310, 768 Erie Street, Stratford, Ontario
N5A6T3 or phone: 1.800.265.8520
Replacement Parts may be ordered through authorized
servicers or distributors. Refer to your local Yellow Pages
for where to call or contact A.O. Smith Corporation,
500 Tennessee Waltz Parkway, Ashland City, TN 37015.
Phone: 1.800.433.2545 or visit our website at:
www.hotwater.com/parts.
The warrantor will only honor replacement with identical
or similar water heater or parts thereof which are
manufactured or distributed by the warrantor.
Dealer replacements are made subject to in-warranty
validation by warrantor.
PROOF OF PURCHASE AND PROOF OF INSTALLATION
DATE ARE REQUIRED TO SUPPORT WARRANTY CLAIM
FROM ORIGINAL OWNER. THIS FORM DOES NOT
CONSTITUTE PROOF OF PURCHASE OR PROOF OF
INSTALLATION.
DISCLAIMERS
NO EXPRESSED WARRANTY HAS BEEN OR WILL BE
MADE IN BEHALF OF THE WARRANTOR WITH
RESPECT TO THE MERCHANTABILITY OF THE HEATER
OR THE INSTALLATION, OPERATION, REPAIR OR
REPLACEMENT OF THE HEATER OR PARTS. THE
WARRANTOR SHALL NOT BE RESPONSIBLE FOR
WATER DAMAGE, LOSS OF USE OF THE UNIT,
INCONVENIENCE, LOSS OR DAMAGE TO PERSONAL
PROPERTY, OR OTHER CONSEQUENTIAL DAMAGE.
THE WARRANTOR SHALL NOT BE LIABLE BY VIRTUE
OF THIS WARRANTY OR OTHERWISE FOR DAMAGE
TO ANY PERSONS OR PROPERTY, WHETHER DIRECT
OR INDIRECT, AND WHETHER ARISING IN CONTRACT
OR IN TORT.
Should governmental regulations or industry standards
prohibit the Manufacturer from furnishing a comparable
model replacement under this warranty, the Owner will be
furnished with the closest comparable water heater meeting
the then current governmental regulations and industry
standards. A supplementary fee may be assessed to cover
the additional cost associated with the changes made to
meet applicable regulations and standards.
IMPORTANT INFORMATION
Model Number _______________________________
Serial Number _______________________________
INSTALLATION INFORMATION
Date Installed _______________________________
Company’s Name ____________________________
Street or P.O. Box ____________________________
City, State, and Zip Code _______________________
Phone Number _______________________________
Plumber’s Name _____________________________
www.aosmithwaterheaters.com
