SURFACE STEAMER SS-400TT
11
P/N 1011073 Rev. H 12/13
McDonald’s
A.J. Antunes & Co.
TROUBLESHOOTING
WARNING
To avoid possible personal injury and/or damage to the unit, inspection, test and repair of electrical equip-
ment should be performed by qualified service personnel. The unit should be unplugged when servicing,
except when electrical tests are required.
If the troubleshooting steps listed do not solve your machine problem, contact an Authorized Service
Agency for further assistance or service.
Problem
Possible Cause
Corrective Action
Control Display is blank
(Power Switch is in the On
position but indicator light is
off).
The power cord is not correctly plugged
in.
Plug the power cord into the
appropriate outlet.
The power cord and/or electrical plug is
damaged.
Inspect electrical wire, plug, and recep-
tacle.
The main electrical panel circuit breaker
is off or is tripped.
Reset circuit breaker. Contact your
maintenance person or Authorized
Service Agency if it trips again.
Power Switch is inoperable.
Contact your maintenance person or
Authorized Service Agency for service.
Unit does not heat up
(Power
Switch is in the On position
and the indicator light is on).
Hi-Limit Thermostat is tripped or
inoperable.
Contact your maintenance person or
Authorized Service Agency for service.
Solid State Relay is inoperable.
Thermocouple is inoperable.
Main Control Board is inoperable.
Steam Generator is inoperable.
Loose, burnt, or broken wires in heat
circuit.
Relay Board is inoperable.
Main electrical panel circuit
breakers trips.
Damaged receptacle, plug, or cord or a
loose connection or an internal
component failure.
Contact your maintenance person or
Authorized Service Agency if the con-
dition repeats.
Circuit breaker is overloaded.
Water leaking inside electrical
housing.
Pinhole leak in rubber hoses.
Replace hoses.
Loose or damaged water line tubes and/
or fittings inside electrical housing.
Tighten or replace tubes and/or
fittings.
Water leaking at Water
Pressure Regulator.
The O-rings are damaged.
Replace O-ring.
“
Hi
” appears on the display.
If this occurs during heavy use, the unit
is not getting enough water pressure.
Check and adjust the water pressure
regulator to 10 psi and adjust and
reprogram values back to factory set-
tings. See “Factory Resets.”
Pinched/kinked internal water lines or
clogged injection tube.
Check for kinked water lines and
clogs.
Inoperable Solid State Relay.
Contact your maintenance person or
Authorized Service Agency for service.
Inoperable Main Control Board.
