Model 6755i Series IP Phone User Guide
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Enable/Disable Call Waiting
The call waiting feature notifies the user on an active call of a new incoming call.
You can disable the call waiting feature, so that the new incoming call is
automatically rejected by the phone with a busy message.
If you disable call waiting on the phone, and the user is on a call, any further
incoming calls receive busy unless
Call Forward Busy
or
Call Forward No
Answer and Busy
is configured on the phone (for information on
"Call Forwarding"
, see
page 97
.) It then forwards the call according to the rule
configured. The phone can only:
• transfer the currently active call
or
• accept transferred calls if there no active calls.
If call waiting is disabled:
• Intercom calls are treated as regular incoming calls and are rejected.
• pre-dialing with live dialpad disabled still accepts incoming calls.
• the
Incoming Call Interrupts Dialing
parameter is ignored because the
incoming call is automatically rejected (for information on
"Incoming Call
Interrupts Dialing"
see
page 115
).
• the Missed Calls List does not get updated with details of calls.
• the Blind Transfer feature on the phone may not work if two calls are made to
the phone at one time.
You can disable call waiting using the configuration files or the 8x8 Web Phone
UI.
Enabling/Disabling Call Waiting
Use the following procedure to enable or disable Call Waiting on the IP phone.
8x8 Web Phone UI
Note:
Call Waiting is enabled by default.
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