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40

3ware 9650SE Serial ATA RAID Controller Installation Guide

Appendix: Technical 

Support

For support, troubleshooting tips, frequently asked questions, 
software releases, and compatibility information related to 3ware 
RAID controllers, refer to:

„

3ware support page at:

 

http://www.3ware.com/support/

„

3ware knowledgebase: 

 

http://www.3ware.com/KB/kb.asp

„

3ware software downloads:

 

http://www.3ware.com/support/download.asp

„

3ware documentation: 

 

http://www.3ware.com/support/userdocs.asp

„

3ware Compatibility Lists:

 

http://www.3ware.com/products/sys_compatibility.asp

For specific answers to questions or to give feedback about the 
product, visit our Web site at 

http://www.3ware.com/support

 and 

log in. AMCC also offers toll-free 1 (800) 840-6055 or 1 (408) 542-
8800 direct phone support during normal business hours.

Sales and ordering information

For sales information, send an electronic mail message to 
[email protected].

Feedback on this manual

Your feedback is welcome. If anything in the guide seems unclear 
please let us know by using the email form at

 http://

www.3ware.com/support

.

Содержание 9650SE-8LPML-SGL

Страница 1: ...3ware 9650SE Serial ATA RAID Controller PN 720 0158 00 March 2007 Installation Guide ...

Страница 2: ...e StorSwitch StreamFusion and R5 Fusion are all trademarks of AMCC PowerPC and the PowerPC logo are trademarks of International Business Machines Corporation Linux is a registered trademark of Linus Torvalds in the United States other countries or both Windows is a registered trademark of Microsoft Corporation in the United States and other countries Firefox is a registered trademark of the Mozill...

Страница 3: ...troller 17 Step 2 Install the Controller in the Computer 18 Step 3 Connect the Cables to the Drives 20 Step 3 Connect Cables to the SATA SAS Drive Multi Lane Backplane 21 Step 4 Connecting Drive Activity LED Indicators Optional 21 Step 5 Finishing Up the RAID Controller Installation 28 Step 6 Configure Your RAID Arrays 28 Chapter 3 Installing the Battery Backup Unit 29 Tools and equipment required...

Страница 4: ...roller CLI Guide 3ware HTML Bookshelf is an HTML version of the documentation combining the User Guide and the CLI Guide Online help is also available when you are using 3DM 2 3ware Disk Manager Additional support information is available in the 3ware Knowledgebase at this website http www 3ware com KB Chapter Description 1 Getting Started Overview of the 3ware RAID controller and important safety...

Страница 5: ...rotection and performance BBU must be purchased separately and is not supported on 9650SE 2LP RAID levels 0 1 5 6 10 50 Single Disk JBOD and Hot Spare RAID 6 and RAID 50 are available only with 3ware RAID controller models that have 8 or more ports PCI Express x1 x4 or x8 connectivity Contents of this Package If you purchased a full retail kit the following items are included This document 3ware 9...

Страница 6: ...tely For details about these cables see Multi lane Cables on page 7 For the 24 port model three Multi Lane M8 cables are provided that each support up to eight serial ATA drives through connection to Multi lane SFF 8087 backplanes Note Cables for use with a non Multi lane backplane direct attach or with individual drives can be purchased separately For more about these cables see Multi lane M8 fan...

Страница 7: ...ating System Requirements Windows 2000 Windows XP Windows Server 2003 both 32 bit and 64 bit x86 Red Hat Linux 32 bit and 64 bit x86 SuSE Linux 32 bit and 64 bit x86 Fedora Core 32 bit and 64 bit x86 Other versions of Linux 32 bit and 64 bit x86 using the open source Linux 2 4 or 2 6 kernel driver FreeBSD 32 bit and 64 bit x86 For the latest driver versions for all operating systems see the curren...

Страница 8: ...AID units requires one of the following browsers Internet Explorer 5 5 and later Mozilla Firefox 1 2 and later Netscape 7 and later Konquerer 3 5 1 In addition JavaScript must be enabled Cookies must be enabled For best viewing screen resolution should be 1024 x 768 or greater with 16 bit color or greater 9650SE RAID Controller Card Models Figure 1 2 Port 3ware 9650SE 2LP Serial ATA RAID Controlle...

Страница 9: ...AID Controller Figure 3 8 Port 3ware 9650SE 8LPML Serial ATA RAID Controller Ports 0 thru 3 I2C connector BBU connector and hole for post Slots for battery holder Heat Sink LED Connector Ports 4 thru 7 0 thru 3 I2 C connector BBU connector and hole for post Slots for battery Heat Sink LED Connectors ...

Страница 10: ...ntroller Figure 5 16 Port 3ware 9650SE 16ML Serial ATA RAID Controller Ports 8 thru 11 4 thru 7 0 thru 3 I2C connector Holes for battery holder BBU connector and hole for post Heat sink LED Connectors Ports 12 thru 15 8 thru 11 4 thru 7 0 thru 3 I2C connector BBU connector and hole for post Heat sink LED Connectors Holes for battery holder ...

Страница 11: ...0SE RAID controllers Important You should only use AMCC 3ware certified cables with your 3ware RAID controller Using an incorrect cable can result in drives that are not detected The appropriate cables are included with your controller If you must replace a cable see the list of available cables and associated part numbers at http 3ware com products cables asp Ports 16 thru 23 8 thru 15 0 thru 7 I...

Страница 12: ...nd Figure 7 Note This is the type of cable that ships with most 3ware 9650SE Multi lane controllers except the 24 port Depending on the enclosure you are using you may need to purchase a different cable to connect the 9650SE controller and the enclosure backplane Figure 7 Multi lane Serial ATA Breakout Cable SFF 8087 SFF 8087 to SFF 8087 Multi lane cables For use with a multi lane enabled drive ba...

Страница 13: ...8087 Multi lane M8 fanout cable When connecting a 9650SE 24M8 controller to individual SATA drives or a backplane that has individual SATA connectors use the Multi lane M8 fanout cable These cables have an M8 connector on one end and eight individual SATA connectors on the other end They look similar to the Multi lane serial breakout cable shown in Figure 7 except that they have eight individual c...

Страница 14: ... Information To reduce the risk of bodily injury electrical shock fire and equipment damage read this information and observe all warnings and precautions in this guide before installing or maintaining your computer The 3ware 9650SE RAID controller card should be installed by technically qualified persons If you are uncomfortable opening a computer system and conforming to standard ESD electrostat...

Страница 15: ... the 9650SE RAID Controller in Your Computer Protecting Equipment and Data Warning High voltages may be found inside computer equipment Before installing any of the hardware in this package or removing the protective covers of any computer equipment turn off power switches and disconnect power cords Do not reconnect the power cords until the hardware is installed and the system cover is closed Hea...

Страница 16: ... bracket at its two ends Do not touch any pin contact lead or component on the 3ware RAID controller Installation Considerations Air Flow Cable Length and Routing Space Adequate airflow and ventilation are particularly important for 3ware 9650SE RAID controllers The on board heat sink collects heat and must have adequate airflow in order to disburse it It is important that the cables do not obstru...

Страница 17: ...ve carrier that is compatible with the 3ware RAID controller activity LEDs such as the AMCC RDC 400 SATA drive carrier available through AMCC Please check the 3ware web site for the Chassis Reference list www 3ware com products compatibility_sata asp Some chassis have a single drive activity cable that you can connect to the overall activity indicator on the 3ware 9650SE controller For the locatio...

Страница 18: ...es If the drives are not already installed in your computer you can choose to install them either before or after installing the 9650SE controller In either case be sure to connect the SATA cable from the drive to the controller and connect the drive to power before turning on the system or you will not be able to see or configure the drives Things to Watch Out For During Installation of the RAID ...

Страница 19: ...e controller before proceeding For details see Chapter 3 Installing the Battery Backup Unit 3 If appropriate set the PM2 power management jumper on the disk drives to enable staggered spinup Check the documentation that came with your disk drives to see whether this is required 4 SATA 2 hard drives are sometimes shipped from the manufacturer with the transfer rate set to 1 5Gbps If this is the cas...

Страница 20: ...proper orientation and installation 2 Decide to which port you want to connect the first cable 3 Align the cable connector with the connector on the controller matching the slotted key and carefully mate the connectors Figure 11 SATA Cables Being Inserted Into Port 4 Repeat steps 2 and 3 for the second SATA cable You connect one cable for each hard drive you will attach Note The connectors on the ...

Страница 21: ... to the previous page 1 Take out the multi lane cables provided with your controller 2 Connect each multi lane cable to a multi lane connector on the controller When the cable is inserted correctly you will feel it click into place Figure 12 Connecting a Multi lane Cable with an SFF 8087 Connector to the 9650SE 16ML Controller Depending on the which model of the 9650SE you have and the number of d...

Страница 22: ...t Save this screw it will be used to secure the 3ware RAID controller after you have seated it in the slot 6 Position the card in the PCI Express slot so that the contacts will mate with the grooves in the slot and all pins make proper contact with the PCI Express slot pins when pushed into place Only the 3ware 9650SE 2LP RAID controller will fit in a one lane x1 PCI Express slot The 4 port and 8 ...

Страница 23: ...controller s metal bracket covers the hole in the case and secure the bracket with the screw that was used to secure the filler bracket in step 5 9 When you tighten the screw on the bracket to the enclosure make sure the card is not slanted in any direction otherwise the card will not work properly Use a PCI Express slot for the 3ware 9650SE controller If in doubt about what slots you have check t...

Страница 24: ...r hot swap carriers install them now 2 For each drive select the end of a SATA cable and plug it into the drive or drive carrier One edge of each SATA cable connector is keyed to ensure proper installation Figure 14 SATA Cable Connecting to Drive 3 Be sure that the power supply is connected to either the backplane or the individual drives either by cable or through the drive carrier 4 Optional Con...

Страница 25: ...d of each Multi lane cable to the backplane 3 Be sure that the power supply is connected to the backplane 4 Optional Connect the drive activity LED connectors For details see page 21 5 Turn to Check Installation and Close the Case on page 28 Step 4 Connecting Drive Activity LED Indicators Optional Connecting drive activity LED indicators is optional For a discussion of whether to make these connec...

Страница 26: ...erial ATA RAID Controller LED indicators for individual drives on J7 0 and 1 left to right Overall LED drive status indicator the last two pins of J7 The anode is the lower of the two pins and the cathode is the upper LED indicators for individual drives on J7 0 1 2 3 left to right Overall LED drive status indicator the last two pins of J7 The anode is the lower of the two pins and the cathode is ...

Страница 27: ...anode is the lower of the two pins and the cathode is the upper LED indicators for individual drives J7 is for drives 0 1 2 3 left to right J8 is for drives 4 5 6 7 left to right Overall LED drive status indicator is the right most LED header pin pair on each LED connector J7 J8 and J9 The anode is the lower of the two pins and the cathode is the upper LED indicators for individual drives J7 is fo...

Страница 28: ... Overall LED drive status indicator is the right most LED header pin pair on each LED connector J7 J8 J9 J1 The anode is the lower of the two pins and the cathode is the upper LED indicators for individual drives J7 is for drives 0 1 2 3 left to right J8 is for drives 4 5 6 7 left to right J9 is for drives 8 9 10 11 left to right J1 is for drives 12 13 14 15 left to right ...

Страница 29: ...pin connector The odd numbered pins located on the bottom row are 3 3V for the anode side of each LED to be connected The even numbered pins are on the top or cathode side Table 2 summarizes the LED indicator pin positions for the different controllers Overall LED drive status indicator is the right most LED header pin pair on each LED connector J9 J10 J11 J12 J13 J14 The anode is the lower of the...

Страница 30: ...vity indicator k cathode minus is on the top a anode plus is on the bottom 9650SE 8LPML J7 Orientation Horizontal 0 1 2 3 All Port number All all activity indicator J8 Orientation Horizontal 4 5 6 7 All Port number All All activity indicator k cathode minus is on the top a anode plus is on the bottom 9650SE 12ML J7 Orientation Horizontal 0 1 2 3 All Port number All All activity indicator J8 Orient...

Страница 31: ...r All all activity indicator k cathode minus is on the top a anode plus is on the bottom 9650SE 24M8 J9 Orientation Horizontal 0 1 2 3 All Port number All All activity indicator J10 Orientation Horizontal 4 5 6 7 All Port number All All activity indicator J11 Orientation Horizontal 8 9 10 11 All Port number All all activity indicator J12 Orientation Horizontal 12 13 14 15 All Port number All all a...

Страница 32: ...ep 6 Configure Your RAID Arrays Turn to First Time RAID Configuration and Configuring Units in 3ware Serial ATA RAID Controller User Guide for information about configuring RAID arrays The user guide is included on the 3ware CD that came with your controller It is also available from the 3ware website at http 3ware com support userdocs asp J14 Orientation Horizontal 20 21 22 23 All Port number All...

Страница 33: ... does not support the BBU Caution Both the 3ware RAID controller and the BBU are sensitive electronic equipment and can be damaged through electrostatic discharge When installing the BBU on the controller be sure you are grounded Use a grounding strap or work on an ESD protective mat Do not remove the 3ware controller or BBU from their protective bags until you are properly grounded Handle the 3wa...

Страница 34: ... to the controller at the points illustrated in Figures 21 through 23 a Clips on the battery module match to slots on the half height controllers 4 port and 8 port and holes on the full height controllers 12 port 16 port and 24 port b Connector on the BBU mates to receptacle on the controller c Post on the BBU mates to post hole on the controller Figure 21 Points of connection on the BBU Note The ...

Страница 35: ...Figure 22 Points of connection on the half height controller Figure 23 Points of connection on the full height controller b BBU receptacle c Hole for post a Slots for the clips b BBU receptacle c Hole for post a Hole and slots for the clips ...

Страница 36: ... aside you will reattach it soon Figure 24 Removing the head from the plastic post 2 Position the BBU control module above the controller and align the BBU control module and the controller making sure to Mate the connector on the BBU control module with the receptacle on the controller Match the plastic post on the BBU with the hole on the controller Figure 25 BBU control module ready to connect ...

Страница 37: ...ic screw head that you removed in step 1 into the plastic post and tighten it gently but firmly Do not over tighten Warning To avoid possible damage to the controller and the motherboard make sure the module is connected in the proper orientation and that the plastic post is attached When the plastic post and the connector are attached correctly the module is in the correct orientation ...

Страница 38: ... 5 If you have a 4 port or 8 port 9650SE a Hook the clips on the top of the battery module over the slots on the top edge of the controller Figure 27 Clips on the battery module hook over slots on the top edge of the half height controller Figure 28 Attaching the battery module to the half height controller ...

Страница 39: ...e of the controller Figure 29 Pressing down gently so that the bottom clip can be inserted If you have a 12 port 16 port or 24 port 9650SE a Insert the clips on the top of the battery module into the holes on the controller Figure 30 Attaching the battery module to the full height controller b Press down gently on the battery module until the bottom clip snaps into place in the lower hole Bottom c...

Страница 40: ...nector into the power receptacle on the BBU Figure 31 Battery power connector inserted in power receptacle The controller is now ready to install in your system Note The battery will drain if it is plugged in and there is no power to the unit If the system will not be used right away wait to do this step until the system is ready for use ...

Страница 41: ... of explosion if the battery is replaced by an incorrect type To obtain a replacement battery module contact AMCC For proper battery disposal resources contact RBRC the Rechargeable Battery Recycling Corporation www rbrc com Vorsicht Es entsteht Explosionsgefahr bei Auswechslung der Baterie mit einer des falschen Typs Um eine Ersatzbaterie zu erhalten wenden Sie sich an die AMCC Um Ressourcen zur ...

Страница 42: ... the clips on the top Figure 32 Removing the battery module 6 Disconnect the battery power cable from the BBU To do so press down on the lever like clip on the battery power connector and slide it out of the slot If desired you can remove the BBU control module to facilitate disconnecting the power cable Bottom clip a Push the battery module down gently b Lift out the bottom of the battery module ...

Страница 43: ... new battery module and cable it up 9 Reinstall the 3ware RAID controller close up your system and restart it 10 Run a battery test to compute the estimated battery capacity of this new battery You can run the battery test from the BBU page of either 3BM or 3DM 2 or by using the 3ware CLI For detailed instructions see the 3ware Serial ATA RAID Controller User Guide and the 3ware Serial ATA RAID Co...

Страница 44: ...ttp www 3ware com support userdocs asp 3ware Compatibility Lists http www 3ware com products sys_compatibility asp For specific answers to questions or to give feedback about the product visit our Web site at http www 3ware com support and log in AMCC also offers toll free 1 800 840 6055 or 1 408 542 8800 direct phone support during normal business hours Sales and ordering information For sales in...

Страница 45: ......

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