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E-Class NVR

V1.0.0.0

Troubleshooting and Precautions

Failed Drive Alarm (Audible)

1. When a hard drive fails, the NVR will issue an sound alarm. Replacing the failed drive will silence

the alarm after RAID rebuild completes. (The alarm can be manually disabled in the LSI WebBIOS)

2. If an alarm sounds during bootup confirm there is a flashing red light on the drive slot. If no flash

red light exists confirm cable connecting hard drive to backplane are secure.

Hard drive cannot be identified or video file will not record

1. If the video will not record, please verify the brand and model is listed on the “NVR E Class 3.5

HDD compatibility list. (

http://www.3svision.com.tw/source/nvr-e-class-hdd-compatibility-list.html

)

Note: 3S Vision is not responsible for hard drive performance. Please contact HDD manufacturer to

resolve issues with HDD performance.

2. If the video still will not record, please provide the following information.

2-1. Networking environment

2-2. Hard drive brand and model (Listed on HDD label)

Please follow instructions to complete the RAID configuration settings. Please refer to How to

Create a RAID Group in LSI WEB BIOS

No Power

1. If the E-Class NVR cannot be powered on, please confirm whether there is a light on the power

supply and provide this information back to the 3S technical support.

2. Confirm the power cord meets CE, UL, BSI safety regulations and the power cables are securely

plugged into the power supplies.

If the NVR still has no power after these steps, provide the following information to 3S Vision

technical support.

E-Class NVR serial number, order date, HDRC version, and offline/registration code.

Содержание IA0641

Страница 1: ...E Class HD NVR IA0641 IB1281 IC1281 E Class HD NVR Server V1 0 Manual ...

Страница 2: ...le of Content Revision 2 Terms and Conditions 3 Product Contents 3 Symbols Used in This Manual 3 Hardware Installation and Parameter Settings 4 How to Create a RAID Group in LSI WEB BIOS 18 How to create hot spare in LSI WebBIOS 32 ...

Страница 3: ...troller failure 3S strongly recommends that all data be periodically backed up 3S does not assume any responsibility for data loss or recovery 2 Shut down the system from Windows Do not disconnect the power while system is running Sudden loss of power can result in inconsistencies in stored data Normal shut down process ensures all data is written to disk before shut down ...

Страница 4: ...nality of 3S products The HDRC NVR uses Windows 7 for the operating system Users only need to connect keyboard mouse storage drives power and network cables The NVR comes preinstalled with all required software no need to install additional software Product Contents NVR Server IA0641 IB1281 IC1281 Qty 1 Power Cord Qty 2 System Restore USB Qty 1 Screw Package Qty 1 and Rack Rails Qty 2 Symbols Used...

Страница 5: ... case of failure HDRC supports remote viewing from the Internet using 3VMS mobile application Using the E Class NVR with HDRC recording software coupled with 3S vision cameras HDCC client software and 3VMS mobile application provides a complete security solution with a variety of applications Equipment Specifications and Operations E Class NVR uses Windows 7 Embedded for the operating system E Cla...

Страница 6: ...e following safety instructions Use a CE UL BSI safety certified power cord for the E Class NVR server Do Not expose system to harsh humid environments Electrical installation regulations must be followed All maintenance work must follow 3s provided troubleshooting steps Please read this manual before installing or operating the system This document contains important safety instructions regarding...

Страница 7: ...Dispose of used batteries according to the manufacturer s instructions Electrical Shock Hazard Redundant Power Supplies This unit might have more than one power supply connection All connections must be removed to de energize the unit Electrical Shock Hazard Backplane Voltage Hazardous voltage or energy is present on the backplane when the system is operating Use caution when servicing Electrical ...

Страница 8: ...check for an inoperative fan Blinking Red 0 25 Hz Power failure check for non operational power supply Solid Blue Local UID has been activated Use this function to locate the server in a rack mount environment Blinking Blue 300 msec Remote UID is on Use this function to identify the server from a remote location NIC2 Indicates network activity on GLAN2 NIC1 Indicates network activity on GLAN1 HDD ...

Страница 9: ...he JBOD To perform most maintenance tasks unplug the system to remove all power Drive Carrier LEDs Blue Light Solid light indicates normal operation Flashing light indicates data activity Red Light Solid light indicates drive failure Flashing light indicates hot spare Rear of Device Video stream input Video stream forwarding Audio input output RAID Interface Card USB 3 0 and 2 0 AC100 240V 50 60Hz...

Страница 10: ...tion if installed in closed or multi unit rack assembly the ambient operating temperature of the rack environment may be greater than the ambient temperature of the room Therefore consideration should be given to installing air conditioning and ensuring fans in the server racks are providing sufficient air flow Note Please refer to the 3S official website for specifications to help select a cabine...

Страница 11: ...he rail locking tabs engage to prevent the server from being overextended Have a rack lift in place as a precaution in case the test fails The following step is the mounting screws and retaining clips 1 Pull the inner rail out of the outer rail until it is fully extended press the locking tab to release inner rail pull the inner rail all the way out Pull External Side Middle Front Side ...

Страница 12: ...e of the chassis aligning the hooks of the chassis with the inner rail holes Make sure the rail faces outward so that it will fit with the rack s mounting bracket Slide the rail toward the front of the chassis to hook the inner rail onto the side of the chassis Secure the rail with two flat head screws Screw Screw ...

Страница 13: ... the locking tab at the rear end of the middle rail Push the middle rail back into the outer rail 4 Hang the hooks on the front of the outer rail onto the square holes on the front of the rack Use screws to secure the outer rails to the rack Screw ...

Страница 14: ... 13 3S E Class NVR V1 0 0 0 5 Pull out the rear of the outer rail adjusting the length until it just fits within the posts of the rack ...

Страница 15: ...ides You may have to depress the locking tabs on both sides while inserting When the server has been pushed completely into the rack the locking tabs should click into the locked position Middle Slide Press the latch on both sides of the front slide rail at the same time to push the NVR server into the cabinet ...

Страница 16: ... 15 3S E Class NVR V1 0 0 0 7 Optional Insert and tighten the thumbscrews that hold the front of the server to the rack Tighten Screw Tighten Screw Completed ...

Страница 17: ...ision official site to check compatibility list to avoid incompatibility http www 3svision com tw source nvr e class hdd compatibility list html 1 Press the dark purple release button on the drive carrier This extends the drive carrier handle Use the handle to pull the drive out of the chassis ...

Страница 18: ... carrier and remove the dummy drive Dummy Drive Drive Carrier Take ESD precautions to avoid damage to hard disk 3 Secure the hard drive to the carrier using six screws Replace the drive carrier into the chassis Make sure to close the drive carrier handle to lock the drive carrier into place ...

Страница 19: ...r to the RGB or HDMI connector Connect the network cables to the network card for video input and video output 3 Ensure both power cables are securely connected to the NVR power supplies System Settings How to Create a RAID Group in LSI WEB BIOS 1 Press power button to start NVR server 2 While the host computer boots hold the Ctrl key and press the H key when the following appears Copyright LSI Lo...

Страница 20: ... 19 3S E Class NVR V1 0 0 0 3 Choose option Configuration Wizard 4 Select the option New Configuration and then click Next to continue ...

Страница 21: ...ion and erase data Click Yes to erase all configuration and continue 6 Select option Virtual Drive Configuration and click Next to continue 7 Select the drives to include in the Drive Group and click the Add to Array button Note Make sure not to select the Backplane it will cause an error ...

Страница 22: ... 21 3S E Class NVR V1 0 0 0 8 When finished adding hard drives to the hard drive group click the Accept DG button See illustration below ...

Страница 23: ... 22 3S E Class NVR V1 0 0 0 9 Click the Next button to continue ...

Страница 24: ... 3S E Class NVR V1 0 0 0 10 Click Add to SPAN button to add drive group to SPAN then click the Next button to continue 11 Select the RAID level RAID 0 RAID 5 or RAID 6 Note 3S recommends RAID 5 6 for data ...

Страница 25: ...ip size 64kb access policy RW Read Policy Ahead Write Policy Write through IO policy Direct Drive Cache NoChange Disable BGI No After selecting RAID level and modifying RAID settings click the Accept button to save changes Press the Next button to continue 12 Click Yes button to confirm Write Through mode to continue ...

Страница 26: ...S E Class NVR V1 0 0 0 13 After confirming write through mode the Virtual Drive screen will show then click the Next button to continue Note Ignore RAID level 0 14 Click Yes button to save the configuration ...

Страница 27: ...NVR V1 0 0 0 15 Select the new virtual drive group select Fast Initialize option then click the Go button to initialize the virtual drive group Click Yes button to confirm data loss and to proceed with initialization ...

Страница 28: ...1 0 0 0 16 After configuration is complete the newly configured virtual drives will show in LSI WebBIOS screen Click Exit to leave LSI WebBIOS configuration utility 17 When the JBOD reboots it shows the new Virtual Drive s ...

Страница 29: ... Disk management will show the new virtual drive group right click on the unallocated drive and select Initialize Disk 19 The Initialize Disk window will show and automatically select GPT format when the storage space is greater than 2TB Click OK button to complete initialization of disk GPT ...

Страница 30: ... 29 3S E Class NVR V1 0 0 0 20 After initialization is complete right click on the disk and create a new volume 21 Click Next button on the New Simple Volume Wizard to continue ...

Страница 31: ... 22 Enter the storage space for the new volume The default size is the maximum size of the disk group 23 Select the file system type NTFS and Allocation unit size Note 3S recommends using the Default Allocation unit size default ...

Страница 32: ...0 24 Click the Finish button to complete the New Volume Wizard 25 After completing the new volume wizard the new volume will automatically start formatting in the background The drive status shows Healthy after format completion ...

Страница 33: ...ta can only be reconstructed from RAID levels with data redundancy Hot spare requirements 1 Use the same model and brand of hard drive as the original drives in the volume set 2 If same model drive is not available ensure the replacement drive speed matches the original 3 Confirm the replacement hard drive is listed on 3S visions hard drive compatibility list Make sure there is enough storage spac...

Страница 34: ... 33 3S E Class NVR V1 0 0 0 Select Make Global HSP to make hard drive hot spare Click the Go button to confirm change ...

Страница 35: ...VR then press the Del key during the boot process to enter the BIOS menu After entering the BIOS screen select the Boot tab then set Boot Option 1 to USB drive Click the Save Exit tab or press F10 to save configuration and exit BIOS screen 2 After NVR reboot it will detect the USB drive and boot to Windows 7 setup interface ...

Страница 36: ...E Class NVR V1 0 0 0 Select the 64G SATA DOM drive to install Windows 7 Embedded OS Must select the 64G SATA DOM drive that came with the server to install Windows OS on Click Next to complete the installation ...

Страница 37: ...ml Note 3S Vision is not responsible for hard drive performance Please contact HDD manufacturer to resolve issues with HDD performance 2 If the video still will not record please provide the following information 2 1 Networking environment 2 2 Hard drive brand and model Listed on HDD label 3 Please follow instructions to complete the RAID configuration settings Please refer to How to Create a RAID...

Страница 38: ...ional Depending on which type of connection is used either serial or parallel will determine the type of SAS interface card to buy for the NVR See illustration bellow Note 1 E Class NVR support 2 JBODs for expansion Serial Connection Method Required cables and interface card 1 Install RAID card in NVR backplane and install cable CBL 0281L 2 Connect NVR and JBOD with cable CBL 0166L 3 NVR RAID card...

Страница 39: ...ane PRI_J1 2 Internal SAS cable CBL 0167L Connects to the SAS interface on the RAID card Server and JBOD external SAS connections 1 Use the SAS external cable CBL 0166L to connect the Server OUT Data Input side to the JBOD_1 IN Data Out side 2 Use SAS external cable CBL 0166L connection JBOD_1 OUT data input End and JBOD_2 IN data output side Parallel Connection Method ...

Страница 40: ... 0 0 0 Required cables and interface card 1 Install RAID card in NVR backplane and install cable CBL 0281L 2 Connect NVR and JBOD with cable CBL 0166L 3 NVR RAID card internal cable CBL 352L NVR Internal Wiring Instructions ...

Страница 41: ...S interface on the RAID card 3 The SAS connector on the same internal SAS cable CBL 0352L and the SAS connector on the backplane PRI_J2 Server and JBOD external SAS connections 1 Use the SAS external cable CBL 0166L to connect the OUT data input side of the server JBOD_1 IN data output side 2 Use the SAS external cable CBL 0166L to connect the OUT data input side of the JBOD_2 IN data output side ...

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