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Troubleshooting

3Dlabs Graphics Accelerator Card User's Guide

32

Removing an existing driver under Windows 2000

1. Log on using an account that has administrative privileges.
2. From the operating system Start menu, go to Settings/Control Panel and double-click

Add/Remove Programs.

3. Under Change or Remove Programs, highlight the Wildcat II 5110 Display Driver and

click Change/Remove.

4. Click Yes when prompted to confirm the driver removal, and follow the prompts to

complete the driver removal.

5. Click OK when notified that the driver removal is complete, and reboot your system if you

are prompted to do so.

Reinstalling the video driver under Windows 2000

1. Log on using an account that has administrative privileges.
2. From the operating system Start menu, go to Settings, Control Panel, System. Under

System, click the Hardware tab.

3.  Click Device Manager, click Display Adapters, then select Wildcat II 5110
4.  Right click on Wildcat II 5110, select Properties, then click Update Driver.
5.  The Upgrade Device Drivers Wizard displays. Click Next.
6.  Under Install Hardware Device Drivers, click “Search for a suitable driver for my device

(recommended),” then click Next.

7. Under Locate Driver Files, make sure the appropriate search location is selected, and that

Disk 1 of the driver media is loaded in the appropriate drive; then, click Next. The Wizard
locates the driver installation files

8.  Under Driver Files Search Results, click Next to start the installation.
9.  Insert Disk 2 when prompted then click OK to continue with the installation.
10.  Once the driver successfully installs, click Finish to dismiss the Install Hardware Device

Drivers Wizard.

Important: Windows 2000 recognizes the dual pipelines as two devices. You must repeat Steps
4 – 10 above to complete the installation.

11. If prompted to restart the workstation, remove the delivery media from the disk drive and

click Yes.

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If you cannot find the problem you are experiencing, or the solution to a problem, listed in this chapter,
check the Troubleshooting FAQ list at http://www.3dlabs.com/support, or contact your vendor for
additional help.

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Содержание Wildcat II 5110

Страница 1: ... Paä ÄëI fåÅK táäÇÅ í ff RNNM dê éÜáÅë ÅÅÉäÉê íçê êÇ rëÉêÛë dìáÇÉ 3Dlabs Inc 480 Potrero Avenue Sunnyvale CA 94086 408 530 4700 www 3dlabs com ...

Страница 2: ...ot occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures 1 Re orient or relocate the receiving antenna 2 Increase the separation between the equipment and receiver 3 Connect the...

Страница 3: ... 12 Installing the Driver Software 12 Make sure your computer is ready 12 Removing an existing driver under Windows NT 13 Installing your Wildcat II 5110 Windows NT driver 13 Removing an existing driver under Windows 2000 13 Installing your Wildcat II 5110 Windows 2000 driver 14 Heidi Drivers for AutoDesk Applications 14 Verify the Default Video Display Driver 14 Verifying the default video displa...

Страница 4: ...or resolutions of either monitor 25 Optimizing the Wildcat II 5110 driver 25 Enabling application specific optimizations 25 Creating a custom optimization 26 Chapter 4 Troubleshooting 28 Troubleshooting 29 Monitors and Display Resolutions 29 Diagnostics 29 Obtaining a Usable Video Resolution 30 Using the Last Known Good option in Windows NT 30 Booting into Safe Mode in Windows 2000 30 Determining ...

Страница 5: ... LICENSE AGREEMENT 38 Software License and Restrictions 38 Limited Warranty 39 Limited Liability 39 Restricted Rights Notice 39 Termination 39 General 40 Appendix C Regulatory Statements 41 Declaration of Conformity 42 Appendix D Terms and Definitions 43 Terms and Definitions 44 Index 49 ...

Страница 6: ......

Страница 7: ...3Dlabs Graphics Accelerator Card User s Guide e mqbo e mqbo e mqbo e mqbo N N N NÓ Ó Ó Ó f f f fkqolar qflk kqolar qflk kqolar qflk kqolar qflk ...

Страница 8: ...GP Pro 50 expansion slot One open PCI slot adjacent to the AGP Pro 50 slot Minimum of 32 MB DRAM 64 MB recommended Industry standard multiple frequency monitor VGA or a Digital Video Interface DVI compliant digital display device 3 MB of free space on the computer s primary system disk for the video display driver software Note If you purchased the Wildcat II 5110 Graphics Accelerator Card as part...

Страница 9: ...Support Yes Accelerated 3D API OpenGL Maximum Resolution Aspect Ratio Refresh Rate 2048 x 1152 16 9 75 Hz Appendix A Specifications Power Management Support Display Power Management Signaling DPMS Advanced Configuration and Power Interface ACPI Geometry Acceleration Model view matrix transformation of vertex and normal coordinates Perspective and viewport transformations Texture matrix transformat...

Страница 10: ...lor matrix and color tables Harware accumulation operations Fogging linear exponential exponential2 and user defined Antialiased points vectors and polygons Points 2D 3D wide Vectors 2D and 3D lines line strips wide stippled Polygons triangles triangle strips quads quad strips polygons point line polygon mode Texture mapping point bilinear trilinear and multiple internal formats 24 and 32 bit dept...

Страница 11: ...xtensions Color Minmax Function separate Subtract Fog Extensions Fog function Fog offset Occulsion culling Texture Extensions 3D textures edge border and LOD clamps Mipmap generation Video Extensions Interlace Interlace read 422 pixels Swap Control Extensions Swap control Swap frame lock Swap usage Texture color table Pixel texture and 3D texturing Pbuffer Image buffer Gamma Stencil operation wrap...

Страница 12: ...ckoff Two video look up tables Eight stencil planes Eight double buffered overlay planes 32 bit Z buffer High performance DACs that directly drive display devices DDC2B Display Data Channel standard Head mounted displays and shutter glasses frame sequential and interlaced stereo required Onboard texture memory with full mipmapped trilinear interpolated texture processing Digital Video Interface DV...

Страница 13: ...3Dlabs Graphics Accelerator Card User s Guide e mqbo e mqbo e mqbo e mqbo O O O O Ó Ó Ó Ó p p p pbqrm bqrm bqrm bqrm ...

Страница 14: ... electricity before touching the card Do not wear wool or polyester clothing Work in an area with a relative humidity of at least 50 percent Keep the card in the anti static bag until you are ready to install it Handle the card as little as possible and only by the edges Note Be sure to register your new card using one of the options described on page 16 Installing your Wildcat II 5110 Graphics Ac...

Страница 15: ...tatic wrist strap was included in your box attach it to your wrist and attach the other end to a bare metal as opposed to painted or sticker covered surface on your system s chassis 7 Remove your Wildcat II 5110 Graphics Accelerator Card from its anti static packaging Write down the serial number for product registration and future use The serial number is located on a board label and looks like t...

Страница 16: ...erent than how you normally upgrade your graphics card or other devices but have been found to be the best method of insuring a successful installation of your new hardware and software 1 Uninstall the drivers for your old graphics card Refer to your old graphics card s documentation or Help files for instructions on removing or uninstalling the old graphics card s driver software 2 Remove the exi...

Страница 17: ...es not display the startup sequence consult Chapter 4 Troubleshooting Connecting two VGA monitors Note If you are connecting more than one VGA monitor to the Wildcat II 5110 you must use a DVI Analog adapter to connect to the DVI I connector The secondary monitor may be an analog flat panel monitor 1 Make sure the power to the computer is turned off 2 Follow the instructions under Connecting a VGA...

Страница 18: ...íï êÉ fåëí ääáåÖ íÜÉ aêáîÉê pçÑíï êÉ fåëí ääáåÖ íÜÉ aêáîÉê pçÑíï êÉ If you received your Wildcat II 5110 Graphics Accelerator with a system the graphics drivers were installed prior to shipment This section only applies if you purchased your Wildcat II 5110 as an upgrade are reinstalling the driver or are updating the operating system to Microsoft Windows 2000 This section describes the two softwa...

Страница 19: ...the Wildcat II 5110 driver is highlighted then click OK 8 Click Yes when asked if you want to install a third party driver The files are copied from the delivery media 9 After the driver files are copied a message that the driver successfully installed displays Click OK 10 Click Close to exit the Display Type dialog box 11 Click Close to exit the Display Properties dialog box 12 When told that the...

Страница 20: ...ld that the workstation must be restarted for the new settings to take effect remove the delivery media from the disk drive if applicable and click Yes to restart the workstation eÉáÇá aêáîÉêë Ñçê ìíçaÉëâ ééäáÅ íáçåë eÉáÇá aêáîÉêë Ñçê ìíçaÉëâ ééäáÅ íáçåë eÉáÇá aêáîÉêë Ñçê ìíçaÉëâ ééäáÅ íáçåë eÉáÇá aêáîÉêë Ñçê ìíçaÉëâ ééäáÅ íáçåë The Wildcat II 5110 Heidi device driver allows full screen multisampl...

Страница 21: ... that Windows NT Workstation Version 4 0 is selected in the Startup list If it is not select it from the list and click Apply Note Do not select the VGA version of the operating system The video display runs in VGA mode when the Wildcat II 5110 graphics driver is not running 4 Click OK to close the System dialog box 5 Reboot your system for the change to take place Verifying the system startup ver...

Страница 22: ...or Card you Activate your warranty Receive notification of software updates Qualify for technical support You can complete the registration card and return it to us in the mail or register on line once your hardware and software installations are complete You must have Internet access to register on line 1 Open your Internet browser 2 Go to http www 3dlabs com products register asp 3 Fill out the ...

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Страница 24: ... 1 Make sure you are logged into the non VGA version of Windows NT 4 0 or Windows 2000 Refer to Windows NT 4 0 or Windows 2000 documentation or online Help for instructions if necessary 2 Close any open applications 3 From the operating system Start menu go to Settings Control Panel Display In Windows NT 4 0 click the Wildcat Configuration tab if it is not already displayed In Windows 2000 follow ...

Страница 25: ...Software Configuration 3Dlabs Graphics Accelerator Card User s Guide 19 ...

Страница 26: ...log box 2 Click Color Calibration to modify the color settings Make your modifications to the Color Calibration dialog box then click OK to accept the changes and dismiss the Color Calibration dialog box or click Cancel to close the Color Calibration dialog box without making any changes You are returned to the Wildcat Monitor Display Properties dialog box Note The option Apply Gamma Color Calibra...

Страница 27: ... Monitor Display Properties dialog box 4 In Windows 2000 click OK on the Display Properties dialog box to accept the changes In Windows NT you must return to the Settings page then click OK to accept the changes 5 Reboot the workstation if you are prompted to do so Most changes will take effect without rebooting Note See Appendix A Specifications for a list of available monitor resolutions See Ena...

Страница 28: ...ay mode and dismiss the Display Properties dialog box Note You must disable stereo mode when you no longer wish to view in stereo Follow the steps above and select Monoscopic Display under Display Mode to disable stereo mode bå ÄäáåÖ jìäíáîáÉï åÇ dÉåäçÅâ bå ÄäáåÖ jìäíáîáÉï åÇ dÉåäçÅâ bå ÄäáåÖ jìäíáîáÉï åÇ dÉåäçÅâ bå ÄäáåÖ jìäíáîáÉï åÇ dÉåäçÅâ Some Wildcat II 5110s come with optional Multiview supp...

Страница 29: ...ocumentation delivered with your monitor for further information çåÑáÖìêáåÖ aì ä jçåáíçêë ìåÇÉê táåÇçïë OMMM çåÑáÖìêáåÖ aì ä jçåáíçêë ìåÇÉê táåÇçïë OMMM çåÑáÖìêáåÖ aì ä jçåáíçêë ìåÇÉê táåÇçïë OMMM çåÑáÖìêáåÖ aì ä jçåáíçêë ìåÇÉê táåÇçïë OMMM The Wildcat II 5110 features dual monitor support under Windows 2000 The dual monitor feature allows two VGA monitors to be connected to the card so the displa...

Страница 30: ...Settings Control Panel Display 10 On the Display Properties dialog box click the Settings tab The monitors display as icons labeled 1 for primary and 2 for secondary 11 Highlight monitor 2 and click Extend my Windows desktop onto this monitor 12 Drag the monitor icons to match the physical arrangement of your monitors ...

Страница 31: ...ication manufactureer s pre set configurations or create your own Enabling application specific optimizations 1 From the operating system Start menu go to Settings Control Panel Display In Windows NT 4 0 click the Wildcat Configuration tab if it is not already displayed In Windows 2000 follow the same path then click the Settings tab and then Advanced 2 Under the Wildcat Configuration tab select C...

Страница 32: ...he Settings tab and then Advanced 2 Under the Wildcat Configuration tab select Configuration Wizard Click Next to continue 3 Select New Configuration on the pulldown menu then click Next 4 Enter a name for the new configuration then select the configuration you want to use as a model for your customized configuration 5 The Wizard will step you through driver optimization When you are finished clic...

Страница 33: ...Software Configuration 3Dlabs Graphics Accelerator Card User s Guide 27 ...

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Страница 35: ...solution and refresh rate See Obtaining a Usable Video Resolution later in this chapter for instructions Solution Reboot into VGA Safe Mode to verify the display properties are configured correctly for the monitor type If the software setup is correct use a similar type monitor if available and functioning properly to determine if the workstation is defective See Obtaining a Usable Video Resolutio...

Страница 36: ...solution 60Hz refresh rate Then restart Windows NT again in non VGA mode Booting into Safe Mode in Windows 2000 Press CTRL ALT DEL but do not log on to the Windows 2000 operating system Instead shut down then boot into Safe Mode to choose another resolution or reinstall the video driver 1 Restart the system 2 At the boot screen hit F8 to enter the Windows 2000 advanced options menu 3 Choose Safe M...

Страница 37: ...eo driver under Windows NT 1 Log on using an account that has administrative privileges 2 Insert the delivery media into the appropriate device for diskettes or CD 3 From the operating system Start menu go to Settings Control Panel Display and click the Settings tab 4 Click Display Type then click Change 5 In the Change Display dialog box click Have Disk 6 In the Install From Disk dialog box type ...

Страница 38: ...er 5 The Upgrade Device Drivers Wizard displays Click Next 6 Under Install Hardware Device Drivers click Search for a suitable driver for my device recommended then click Next 7 Under Locate Driver Files make sure the appropriate search location is selected and that Disk 1 of the driver media is loaded in the appropriate drive then click Next The Wizard locates the driver installation files 8 Unde...

Страница 39: ...3Dlabs Graphics Accelerator Card User s Guide mmbkafu mmbkafu mmbkafu mmbkafu Ó Ó Ó Ó p p p pmb fcf qflkp mb fcf qflkp mb fcf qflkp mb fcf qflkp ...

Страница 40: ... connector DVI I compatable DVI D functional Digital Video Output Port BNC Connector optional Two 6 pin modular jacks optional Interrupts PCI assigned Interrupt A for Wildcat II 5110 DMA channels AGP 4X or 2X Video memory Frame Buffer 64 MB Texture Buffer 64 MB DirectBurst 16 MB 3D Performance 3D Gourad shaded triangles Z buffered 15 2 M Tri Sec 3D Gouraud shaded triangles Z buffered 25 pixel 9 7 ...

Страница 41: ...5 Hz 1600 x 1280 76 Hz 2048 x 1152 75 Hz 1920 x 1200 75 Hz 1280 x 1024 60 Hz 1280 x 960 60Hz Single display without Multisampling 1152 x 870 75 Hz NA 1376 x 768 60 Hz 1280 x 800 90 Hz oÉ oÉ oÉ oÉëçäìíáçåë EéÉê ëçäìíáçåë EéÉê ëçäìíáçåë EéÉê ëçäìíáçåë EéÉê ëÅêÉÉåF ëÅêÉÉåF ëÅêÉÉåF ëÅêÉÉåF 1024 x 768 60 Hz ...

Страница 42: ...Specifications 3Dlabs Graphics Accelerator Card User s Guide 36 ...

Страница 43: ...3Dlabs Graphics Accelerator Card User s Guide mmbkafu mmbkafu mmbkafu mmbkafu _ _ _ _ Ó Ó Ó Ó p p p plcqt ob lcqt ob lcqt ob lcqt ob i i i if bkpb f bkpb f bkpb f bkpb ...

Страница 44: ...ensors and 3Dlabs Inc or its licensors retain title to the SOFTWARE excluding media on which recorded FEATURES all copies thereof and all intellectual property rights therein No title to the SOFTWARE FEATURES any copies thereof or any intellectual property rights therein are transferred to you You are hereby granted for your own internal use only a nontransferable nonexclusive perpetual revocable ...

Страница 45: ...TY OF SUCH DAMAGE OR LOSS IN NO EVENT SHALL 3DLABS INC ITS LICENSORS OR SUPPLIERS LIABILITY ARISING UNDER THIS LICENSE EXCEED THE AMOUNT PAID BY YOU FOR THE PRODUCT OR SOFTWARE GIVING RISE TO SUCH LIABILITY THIS LIMITATION IS INTENDED TO LIMIT THE LIABILITY OF 3DLABS INC ITS LICENSORS OR ITS SUPPLIERS AND SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY SOME STATE...

Страница 46: ... Sale of Goods If for any reason a court of competent jurisdiction finds any provision of this AGREEMENT or portion thereof to be unenforceable that provision of the AGREEMENT shall be enforced to the maximum extent permissible so as to effect the intent of the parties and the remainder of this AGREEMENT shall continue in full force and effect Should you have any questions concerning this AGREEMEN...

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Страница 48: ...991 2nd Edition EN60950 1992 following the provisions of the 89 336 EEC Directive San Jose California December 1999 3Dlabs Inc Warning Any use of installation practices modifications or maintenance procedures carried out which are not in accordance with the issued instructions for use or approved by 3Dlabs Inc will nullify the CE certification of this product and could lead to prosecution We 3Dlab...

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Страница 50: ...ÑÑÉÅíë íãçëéÜÉêáÅ bÑÑÉÅíë íãçëéÜÉêáÅ bÑÑÉÅíë The effect derived from adding one or more layers around an object _áäáåÉ ê p ãéäáåÖ _áäáåÉ ê p ãéäáåÖ _áäáåÉ ê p ãéäáåÖ _áäáåÉ ê p ãéäáåÖ The process whereby texture mapping is done through filtering _áí aÉéíÜ _áí aÉéíÜ _áí aÉéíÜ _áí aÉéíÜ Bit depth is another way of expressing the numbers of colors available A color bit depth of 8 is equivalent to 256...

Страница 51: ...ethod of shading Each triangle is assigned one single color resulting in a faceted appearance of the surface cê ãÉ _ìÑÑÉê cê ãÉ _ìÑÑÉê cê ãÉ _ìÑÑÉê cê ãÉ _ìÑÑÉê A 24 bit true color frame buffer provides 8 bits for each red green and blue primary display color This results in 16 8 million color combinations A second or double buffer enables system to calculate pixels one step ahead of the screen di...

Страница 52: ...A basic hardware tool for accelerating processes máñÉä máñÉä máñÉä máñÉä The smallest addressable element of a cathode ray tube display More simply put the individual dots that make up the screen image mçá mçá mçá mçáåí p ãéäáåÖ åí p ãéäáåÖ åí p ãéäáåÖ åí p ãéäáåÖ The basic method of adding texture to an object Point sampling does not include any filtering of textures o ja o ja o ja o ja The final...

Страница 53: ...part of the 3D pipeline where the object is described by a set of triangles qÉñíìêÉ j ééáåÖ qÉñíìêÉ j ééáåÖ qÉñíìêÉ j ééáåÖ qÉñíìêÉ j ééáåÖ A technique that enables 2D graphic images to be wrapped around or pasted on to a 3D primitive Perspective correction and lighting calculations allow for added realism qê åëÑçêã íáçå qê åëÑçêã íáçå qê åëÑçêã íáçå qê åëÑçêã íáçå The change in rotation size posi...

Страница 54: ...Terms and Definitions 3Dlabs Graphics Accelerator Card User s Guide 48 ...

Страница 55: ...3Dlabs Graphics Accelerator Card User s Guide f f f fkabu kabu kabu kabu ...

Страница 56: ...ver inWindows 2000 15 Verifying the default video display driver inWindows NT 14 Verifying the system startup version inWindows 2000 15 Verifying the system startup version inWindows NT 15 Wildcat Windows 2000 driver 14 Wildcat Windows NT driver 13 Introduction 2 Last Known Good option in Windows NT 30 Monitor checks 29 connecting 11 Monitor tab Display properties 20 Monoscopic display 22 Online I...

Страница 57: ...b Gamma Color Calibration 20 VGA monitor connecting 11 Video display Configuring 18 Stereo 22 Video driver Reinstalling 31 Reinstalling under Windows 2000 32 Warranty 39 Wildcat Congifuration tab Creating a custom optimization 26 Enabling application specific optimizations 18 25 Windows 2000 Installing the Wildcat driver 14 Removing existing drivers 13 Safe mode 30 verifying the default video disp...

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