
User Manual
FireID
TM-501-EN
22
Chapter 6. Warranty and Repair Service
Standard Warranty
3D Imaging & Simulations Corp.
warrants its non-consumable hardware products to be free
from defects in materials and workmanship.
The warranty covers the cost of parts and labor to
repair the product.
Please keep the shipping container for future use.
Products returned to the
factory for repair should be properly packaged.
To obtain warranty service, follow the procedure
described in the Repair Service section. Failure to do so will cause long delays and additional
expense to the customer.
The warranty is valid when the product is used for its intended purpose and does not cover
products which have been modified without written permission from
3D Imaging & Simulations
Corp.
, or which have been damaged by abuse, accident or connection to incompatible equipment.
This warranty is in lieu of all other warranties, expressed or implied.
Repair Service
The company reserves the right to cease providing repair maintenance, parts and technical
support for its non-consumable hardware products five years after a product is discontinued.
Technical support for old versions of software products will cease 12 months after they are
upgraded or discontinued.
Out of Warranty Repair Service
Out of warranty repair service is available in selected geographical locations. Contact the supplier
for current terms and rates.