ZPrinter
®
350 / ZPrinter
®
450 User Manual
Troubleshooting the ZPrinter 350/450
73
All Rights Reserved
10/31/12
7.11 Error Codes and Messages Background Details
Below is a more detailed explanation of some of the error codes and messages the printer may report.
ERROR CODE
Error 40800
Error 1004
Error 1010
Error 1009
Error 1003
Error 1008
Explanation:
1000ml is the expected life of a print head that uses
clear binder. In the rare instances where the print head does not
last this long, the reasons are varied. Some print heads may fail if
the printer does not run a build on a regular basis. They may also
prematurely fail if the printer is turned off for long periods.
Solution:
We recommend leaving your printer turned on when not
in use. Doing this will allow the printer to automatically maintain
the print head with a routine it runs between builds. Also, when
changing a print head, be sure to clean the pogo pins at the same
time. Failure to clean the pogo pins may result in poor contact to
the print head, causing the system to report an error and prevent-
ing operation of the printer.
Error 1006
Explanation:
This error is most likely caused by a print head
reaching the end of its life. As a print head ages, it overheats and
eventually reports this error. It could also be a failed connection
between the printer and the print head.
Solution:
This error is most often avoided by following best prac-
tices for keeping the printer clear of excess powder and to clean
the pogo contacts every time a print head is changed.
The ZPrinter 350/450 will prompt you when the print heads have
reached their maximum life and require changing. Change the
print head according to the instructions in this manual. When an
HP 11 print head is changed, the ZPrinter 350/450 will run an auto-
matic purge cycle.
Error 2303 (0)
Error 2303 (1)
Explanation:
If the error shows 2303
(0)
it means that there is
excessive friction on the
slow
axis rails, or something is obstruct-
ing the travel path of the axis. If the error is 2303
(1)
, it means that
there is excessive friction on the
fast
axis rails, or something is
obstructing the travel path of the axis.
Solution:
First, ensure there is nothing blocking the travel path of
either axis. If there is no obstruction, then it usually means that the
fast or slow axis needs to be greased. Follow the instructions in
the
Printer
Maintenance
chapter for greasing the slow or fast axis.
Also, inspect the pulleys for debris buildup. If the pulleys need
cleaning, refer to the instructions in the
Printer
Maintenance
chap-
ter.