ProJet
®
x60 Series User Guide
Troubleshooting the ProJet x60 Printers
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5/12/13
7.7 Network Errors/Packet Timeout
Explanation:
The Packet Time Out error is a result of lost or impaired communication between the printer
and the PC.
A Packet Time Out error may also occur if the file is too large and the PC cannot transfer the file data fast
enough. For example, some files may be layer-data heavy, meaning that the bulk of the data is in a small
quantity of layers.
Solution:
Check for these problems:
•
The PC used to control the printer may:
•
Be too busy running other applications.
•
Be running a virus or spyware scan.
•
Be in a “sleep” or “suspend” mode due to power management settings.
•
Not meet the minimum system requirements. See the minimum system requirements in
Chapter 1,
Overview
.
•
The printer’s network connection may be lost
•
Printer’s network cable may be unplugged, or damaged.
•
Server is not responding.
•
Network is too busy.
