ProJet
®
x60 Series User Guide
Troubleshooting the ProJet x60 Printers
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5/12/13
7.3 Print Head Errors/Weak Parts
This section covers two types of problems, which share a common set of solutions.
•
Weak parts that break too easily when handled.
•
Error codes that indicate a problem with the print head.
Error Codes covered by this section:
•
Error 1000 Unknown head error
•
Error 1001 Head Power Fail
•
Error 1003 x Head Error
•
Error 1004 x Head Error
•
Error 1005 x Head Error
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Error 1006 x Head Too Hot
•
Error 1007 x Head Error
•
Error 1009 x Head Error
•
Error 1010 x Head Error
•
Error 40800 x Head Error
•
Error 40801 Headcard Power Fail
•
Error 40802 x Use Only HP11
•
Error 60700 Head X temperature calibration failed
•
Error 60701 Head X invalid serial number
•
Error 60702 Head X temperature too high
•
Error 10040 Pogo Comm Error
For more detailed information on what these errors mean, see
Section 7.11, ’Error Codes and Messages
Background Details’
.
7.3.1 Try This First
Most often, these errors (and weak parts) are caused by accumulation of Core material, binder, and debris
on the print head. A dirty print head, in turn, is very often caused by a service station that is dirty and not
cleaning the head properly.
The first solution to try is to clean the service station thoroughly. See
Section 3.4, ’Clean The Service Sta-
tion’
.
If this fails to solve the problem, use the troubleshooting flowchart below.
