3D Systems Geomagic Touch Скачать руководство пользователя страница 27 | Manualshive

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3D Systems, Inc.

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APPENDIX C: CUSTOMER SUPPORT

WARNING: DO NOT OPEN THE DEVICE. Attempting to open or repair the device by anyone other than a certified authorized service

center voids the manufacturer warranty and hardware maintenance contract. There are no serviceable components in the Geomagic
Touch device or power supply. Return to 3D Systems for servicing.

If you encounter any difficulties within your warranty period, you can obtain Technical Support through the three channels listed below. If

you are out of warranty and do not have active maintenance, Technical Support is limited.

If you purchased your Geomagic Touch device from a distributor, please contact them first.

•

Visit the support section at

http://support.geomagic.com/

•

E-mail:

[email protected]

•

Customer Support can also be reached via telephone:

1-978-494-8241

C

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Содержание Geomagic Touch

Страница 1: ...Haptic Device Geomagic Touch User Guide ...

Страница 2: ...TERNATE CONNECTIONS 17 ALTERNATE CONNECTION 1 A NETWORK SWITCH IS USED TO CONNECT THE TOUCH AND THE NETWORK 17 ALTERNATE CONNECTION 2 TOUCH AND NETWORK ARE CONNECTED TO TWO SEPARATE ETHERNET PORTS ON THE SAME CARD ON YOUR COMPUTER 19 ALTERNATE CONNECTION 3 THE NETWORK IS CONNECTED THROUGH THE TOUCH DEVICE 20 ALTERNATE CONNECTION 4 COMPUTER HAS TWO ETHERNET CARDS ONE CONNECTS TO THE TOUCH THE OTHER...

Страница 3: ... and meets the requirements of the applicable EC directives WARRANTY No warranties of any kind are created or extended by this publication 3D Systems warrants that the Touch haptic device will be free from defects in materials and workmanship during the applicable warranty period when used under the normal conditions described in the documentation provided to you including the respective User Guid...

Страница 4: ...ind additional information in a separate document that shipped with your software product WHAT COMES WITH YOUR DEVICE The following documentation and other materials are provided to assist you in learning about your haptic device The Geomagic Touch haptic device The Geomagic Touch device uses high fidelity force feedback to make it possible to touch and manipulate virtual objects The Geomagic Touc...

Страница 5: ...secure grip Integrated momentary switch on the stylus for ease of use and end user customization Automatic workspace calibration based on integrated flags Multi function indicator light Constructed of metal components and injection molded plastics Wrist rest to maximize user comfort FCC CE and RoHS Certified 10 100 MBPS Ethernet compatibility required SYSTEM REQUIREMENTS The Geomagic Touch haptic ...

Страница 6: ...ensAble INSTALLING THE GEOMAGIC TOUCH DEVICE DRIVERS 1 If you have a previous version of the Phantom device driver on your system you MUST manually uninstall the previous version of the device driver before starting the installation process See Uninstall the Previous Version of the Device Driver on page 8 2 Insert the product DVD or download the Geomagic Touch Device Driver from the http support g...

Страница 7: ... of the device See PROPER HANDLING AND POSITIONING OF THE GEOMAGIC TOUCH DEVICE on page 10 for instructions on how to handle the device to reduce the risk of damage For a computer with no internet connection follow the Driver Installation instructions found on page 2 of the Ethernet Adapter manual that came with your adapter 2 Connect the Ethernet Adapter if you have not already installed the driv...

Страница 8: ... Finally plug the power connector into the connector Power on the back of Geomagic Touch device Connect the Ethernet cord and power cable to the back of the Touch device 5 Allow 1 2 minutes for the device to automatically configure the Device Drivers with your Operating System and connect NOTE This configuration only occurs the first time you connect your device 6 Ensure that the Geomagic Touch St...

Страница 9: ...ouch Setup 2 Make sure that the correct Geomagic Touch Model Touch is selected on the Hardware tab From the Host Name drop down list on the Hardware Tab do the following a Match the name of the device or the serial number on the bottom of the device with a device in the list 3 After you have identified your device you will need to lock or Pair it with your host PC 4 Click the Pairing button A mete...

Страница 10: ... from red to green when the calibration is complete 6 Click Next to move on the next test 7 The Read Encoder dialog displays the range of the devices read and gimbal encoders 8 The Cycle Amps tab will cycle the device amps When the results dialog states that the device amplifiers are OK click Next to move on to the next test 9 The Test Forces dialog contains a slider for the Motor DAC values and a...

Страница 11: ... WARNING Gripping and lifting the Geomagic Touch device improperly may damage it To reduce the risk of damage please follow the instructions below Handling the Geomagic Touch Device Calibrating the device The Geomagic Touch may need to be recalibrated from time to time particularly if it has lost power To calibrate the device place the stylus in the inkwell and start your haptically enabled applic...

Страница 12: ...rmly on the desktop and away from edges to reduce the risk of damage to the device from a direct unintentional elbow hit The stylus is particularly vulnerable to sustaining damage when it is in the inkwell To reduce the risk of damage keep the device out of harms way Pay extra attention if the stylus is stored in the inkwell Reassembling the detachable stylus The stylus is detachable by design Rea...

Страница 13: ... the mechanical stop designed into the device Forcing the device past any of these stops risks damaging the device Take some time to become more familiar with the physical limits of the Geomagic Touch before using the device by moving the device through its full range of motion at each axis point 1 First make sure the device is not active the inkwell should not be lit If the inkwell is lit close a...

Страница 14: ...he elbow When you reach a physical limit you ll feel one of the device s mechanical stops Don t force the device past any of these stops 4 Next perform micro movements further down the haptic device moving the device at the stylus a Holding the stylus with one hand rotate left right at the top of the yoke b Next pivot it up down at the bottom of the yoke where it joins the stylus c Finally gently ...

Страница 15: ...d into the Ethernet port on your computer Verify matched settings between the Geomagic Touch device and computer From the Start menu select All Programs 3D Systems Geomagic Touch Geomagic Touch Setup You will be presented with a dialog box for configuring your device Ensure that Touch is chosen as the device model 5 I am able to start a demonstration application but even though the light is solid ...

Страница 16: ...your device The device and your computer are now paired together 7 I cannot Pair my Geomagic Touch device A specific device service instance will not be tied to one single IP address With DHCP and LLA Link Local Addressing it is not safe to assume that any service instance will have the same IP address tomorrow Addresses can change The actual IP address and port number of a given device service in...

Страница 17: ... conflict occurs when two network devices on a LAN local area network or the Internet have been assigned the same IP address To resolve the IP Address Conflict unplug the power cable connecting to the Touch device and then plug the cable back in By doing that Touch should obtain a new IP address Wait about 2 minutes for network to reconfigure and obtain the new IP address And then run the troubles...

Страница 18: ...ion 1 Position the Geomagic Touch device in your workspace using both hands to grasp the covers and base of the device See PROPER HANDLING AND POSITIONING OF THE GEOMAGIC TOUCH DEVICE on page 10 for instructions on how to handle the device to reduce the risk of damage 2 Attach the straight end of a supplied Ethernet Cable to any Ethernet Port on the supplied Network Switch 3 Connect an Ethernet Ca...

Страница 19: ... Finally plug the power connector into the connector Power on the back of Geomagic Touch device Connect the Ethernet cords and power cable to the back of the Touch device 6 Allow 1 2 minutes for the device to automatically configure the Device Drivers with your Operating System and connect NOTE This configuration only occurs the first time you connect your device 7 Ensure that the Geomagic Touch S...

Страница 20: ... your computer 2 Connect an Ethernet Cable from a port on your computer to an Ethernet Port ETH1 or ETH2 on the back of the Touch 3 Connect the power supply as follows a Hook up the Power Supply use only the supplied power supply with the Geomagic Touch device b Plug the power cord into the power supply Plug the power cord into an available outlet for 110V the outlet must be rated for at least 2 A...

Страница 21: ...ct an Ethernet Cable from your network to the Ethernet connector ETH1 or ETH2 on the back of the Geomagic Touch 4 Connect an Ethernet Cable from the back of the device ETH1 or ETH2 to the appropriate Port on your computer 5 Connect the power supply as follows a Hook up the Power Supply use only the supplied power supply with the Geomagic Touch device b Plug the power cord into the power supply Plu...

Страница 22: ...rom a port on your computer to an Ethernet Port ETH1 or ETH2 on the back of the Touch 3 Connect an Ethernet Cable from a port on your computer to the network wall jack 4 Connect the power supply as follows a Hook up the Power Supply use only the supplied power supply with the Geomagic Touch device b Plug the power cord into the power supply Plug the power cord into an available outlet for 110V the...

Страница 23: ...the covers and base of the device See PROPER HANDLING AND POSITIONING OF THE GEOMAGIC TOUCH DEVICE on page 10 for instructions on how to handle the device to reduce the risk of damage 2 Connect to the network through a Wireless connection 3 Connect an Ethernet Cable from a port on your computer to an Ethernet Port ETH1 or ETH2 on the back of the Touch 4 Connect the power supply as follows a Hook u...

Страница 24: ...the Device Drivers with your Operating System and connect NOTE This configuration only occurs the first time you connect your device 6 Ensure that the Geomagic Touch Status Indicator Light is lit it will either be blinking yellow or solid orange if working properly If it is not check all of the connections If the problem persists contact Customer Support ...

Страница 25: ... your computer to an Ethernet Port ETH1 or ETH2 on the back of the Touch 3 Connect the power supply as follows a Hook up the Power Supply use only the supplied power supply with the Geomagic Touch device b Plug the power cord into the power supply Plug the power cord into an available outlet for 110V the outlet must be rated for at least 2 Amps for 220V 1 Amp The green status light on the power su...

Страница 26: ...g System and connect NOTE This configuration only occurs the first time you connect your device 5 Ensure that the Geomagic Touch Status Indicator Light is lit it will either be blinking yellow or solid orange if working properly If it is not check all of the connections If the problem persists contact Customer Support ...

Страница 27: ...ply Return to 3D Systems for servicing If you encounter any difficulties within your warranty period you can obtain Technical Support through the three channels listed below If you are out of warranty and do not have active maintenance Technical Support is limited If you purchased your Geomagic Touch device from a distributor please contact them first Visit the support section at http support geom...

Страница 28: ...Name 3D Systems Inc NOTES Any changes or modifications to the hardware not expressly approved by 3D Systems Inc could void the user s authority to operate this equipment Canadian Requirements Canadian Department of Communications Radio Interference Regulations This digital apparatus the Geomagic Touch haptic device does not exceed the Class B limits for radio noise emissions from digital apparatus...

Страница 29: ...he Geomagic Touch Setup utility 1 From the Start menu select All Programs 3D Systems Geomagic Touch Geomagic Touch Setup The Geomagic Touch Setup window opens 2 On the hardware tab click Add 3 Type a specific name to call that device click OK 4 From the Geomagic Touch model menu select the correct model 5 Click OK DUAL CONFIGURATIONS The Dual Configuration settings only apply if you want to set up...

Страница 30: ...d 1 Medium shipping box 1 Set of foam inserts cradles the device Shipping Tray Packing tape PACKING THE DEVICE AND ACCESSORIES If necessary reassemble the box and arrange the foam inserts Fit the bottom foam insert into the bottom of the box Orient the Geomagic Touch device to fit neatly inside the foam insert You may need to grasp the Geomagic Touch device by the upper arm the piece with the oblo...

Страница 31: ...0 26 N Maximum Exertable Force at nominal orthogonal arms position 75 lbf 3 3 N Continuous Exertable Force 24 hrs 0 2 lbf 88 N Stiffness X axis 7 3 lbs in Y axis 13 4 lbs in Z axis 5 9 lbs in X axis 1 26 N mm Y axis 2 31 N mm Z axis 1 02 N mm Inertia apparent mass at tip 0 101 lbm 45 g Force Feedback X Y Z Position Sensing X Y Z digital encoders Stylus gimbal Pitch roll yaw 5 linearity potentiomet...

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