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3Com Corporation L
IMITED
W
ARRANTY
H
ARDWARE
3Com warrants its hardware products to be free from defects in workmanship and materials, under
normal use and service, for the following lengths of time from the date of purchase from 3Com or its
Authorized Reseller:
If a product does not operate as warranted above during the applicable warranty period, 3Com shall,
at its option and expense, repair the defective product or part, deliver to Customer an equivalent
product or part to replace the defective item, or refund to Customer the purchase price paid for the
defective product. All products that are replaced will become the property of 3Com. Replacement
products may be new or reconditioned. Any replaced or repaired product or part has a ninety (90) day
warranty or the remainder of the initial warranty period, whichever is longer.
3Com shall not be responsible for any software, firmware, information, or memory data of Customer
contained in, stored on, or integrated with any products returned to 3Com for repair, whether under
warranty or not.
S
OFTWARE
3Com warrants that the software programs licensed from it will perform in substantial conformance to
the program specifications therefor for a period of ninety (90) days from the date of purchase from
3Com or its Authorized Reseller. 3Com warrants the media containing software against failure during
the warranty period. No updates are provided. The sole obligation of 3Com with respect to this express
warranty shall be (at the discretion of 3Com) to refund the purchase price paid by Customer for any
defective software products, or to replace any defective media with software which substantially
conforms to applicable 3Com published specifications. Customer assumes responsibility for the
selection of the appropriate applications program and associated reference materials. 3Com makes no
warranty or representation that its software products will work in combination with any hardware or
applications software products provided by third parties, that the operation of the software products
will be uninterrupted or error free, or that all defects in the software products will be corrected. For any
third-party products listed in the 3Com software product documentation or specifications as being
compatible, 3Com will make reasonable efforts to provide compatibility, except where the
noncompatibility is caused by a “bug” or defect in the third party’s product.
S
TANDARD
W
ARRANTY
S
ERVICE
Standard warranty service for hardware products may be obtained by delivering the defective product,
accompanied by a copy of the dated proof of purchase, to the 3Com Corporate Service Center or to
an Authorized 3Com Service Center during the applicable warranty period. Standard warranty service
for software products may be obtained by telephoning the 3Com Corporate Service Center or
an Authorized 3Com Service Center, within the warranty period. Products returned to the 3Com
Corporate Service Center must be preauthorized by 3Com with a Return Material Authorization (RMA)
number marked on the outside of the package, and sent prepaid, insured, and packaged appropriately
for safe shipment. The repaired or replaced item will be shipped to Customer, at the expense of 3Com,
not later than thirty (30) days after receipt of the defective product by 3Com.
W
ARRANTIES
E
XCLUSIVE
IF A 3COM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER’S SOLE REMEDY
FOR BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE
PRICE PAID, AT THE OPTION OF 3COM. TO THE FULL EXTENT ALLOWED BY LAW, THE FOREGOING
WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, TERMS,
OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR
OTHERWISE, INCLUDING WARRANTIES, TERMS, OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR
A PARTICULAR PURPOSE, AND SATISFACTORY QUALITY. 3COM NEITHER ASSUMES NOR AUTHORIZES
ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE,
INSTALLATION, MAINTENANCE, OR USE OF ITS PRODUCTS.
Network interface cards Lifetime
Other hardware products (unless otherwise specified in the warranty statement above) 1 year
Spare parts and spares kits 90 days
Book Page 1 Saturday, November 1, 1997 3:13 PM