9-8
C
HAPTER
9: T
ROUBLESHOOTING
NIC I
NSTALLATION
4 Ensure that the settings (memory allocations,
interrupts, etc.) for the 3C319 NIC do not conflict
with other devices installed in the PC.
See
Table 2-1
for initial settings set by 3Com for
configuration options. See
Chapter 5
,
“Configuring the
NIC Manually
,” for a description of the settings.
5 Check that the ring speed (4 or 16) matches the
network speed.
Select the
View
pull-down menu in the Configuration and
Diagnostic Program and select
NIC Information
to view
the current 3C319 NIC configuration.
6 If you installed the 3C319 NIC correctly and still
experience problems, review your configuration
procedures.
Make sure that you have properly configured your PC for
the 3C319 NIC. Refer to
Chapter 5
,
“Configuring the
NIC Manually
.”
Make sure that you have installed the correct drivers for
your network operating system. Refer to Chapters 4, 6,
and 8.
7 Install the 3C319 NIC in another slot and run the
diagnostic tests again to isolate a defective slot.
The slot may be defective. If the 3C319 NIC passes the
tests in the second slot, contact the reseller or
manufacturer of the PC.
8 Install the 3C319 NIC in another functioning PC and
run the tests again.
Your PC may be defective. If the 3C319 NIC passes the
tests in the second PC, contact the reseller or
manufacturer of the first PC.
9 Replace the failed 3C319 NIC with a working
3C319 NIC. If the second 3C319 NIC fails, the PC
may be defective.
