5
3COM 4500G GIGABIT FAMILY
Switch 4500G PWR 24-Port
(3CR17771-91)
SERVICE AND SUPPORT
3Com Global Services offers the resources and talents
of a major corporation plus more than two decades of
experience in resolving network challenges and
delivering business benefits to enterprises around
the world.
Global support with a personalized focus in the local
language helps drive productivity and minimize
expenses. Because 3Com understands both the
technology and the business, we’re the partner you
need to maintain your competitive edge and remain
strong.
Additional Service, Support and Training Offerings
3Com Guardian
SM
Maintenance Service
This service provides comprehensive on-site support and
includes advance hardware replacement, expedited telephone
technical support and software upgrades
3Com Express
SM
Maintenance Service
This service provides speedy access to 3Com shipment of
advance hardware replacements (including a four-hour
option), expedited telephone technical support and software
upgrades
Network Health Check
An activity-auditing service focused on improving network
performance and productivity
Includes traffic monitoring, utilization analysis, problem
identification, and asset deployment recommendations
Extensive report provides blueprint for action
Network Installation and Implementation Services
Experts set-up and configure equipment and integrate
technologies to maximize functionality and minimize business
disruption
For large and complex sites, implementation services include
personalized configuration, project management, extended
testing and coaching on network administration
Project Management
Provides extra focus and resources that special projects
demand
3Com engineers manage entire process from initial
specifications to post-project review
Using structured methodology, requirements are identified,
projects planned and progress of implementation activities
tracked
3Com University
Self-paced and instructor-led technology and product
courses, plus certification programs
