19
C
O U N T
O N
3 C
O M
F O R
F
A S T
, E
A S Y
A
D A P T E R
S
U P P O R T
Support
3Com’s automated on-line systems
bring fast, reliable, technical infor-
mation as close as your telephone.
When you’re faced with real time
problems demanding instant
solutions, you can rely on the
3ComBBS (Bulletin Board System)
to download software
drivers, fixes, and diagnostic
programs.
When you need that picture that’s
worth a thousand words — typically
an installation or configuration
drawing — call the 3ComFacts
sm
fax system and the image you
request will appear on your desk
in minutes.
In short, 3Com’s automated sys-
tems provide dependable support
for all 3Com adapters 24 hours a
day, seven days a week.
3Com World Wide Web
Visit the 3Com web site for
detailed information about 3com
products and adapter drivers, as
well as technical tips and answers
to frequently asked questions. The
web site also provides direct access
to 3ComFacts.
You can access 3Com’s home page
on the Internet with a web browser
application such as Netscape
Navigator
™
or NCSA Mosaic.
™
Look
for us at http://www/3com.com.
3ComBBS (Bulletin
Board System)
■
Software drivers
■
Technical tips
■
Product information
■
Diagnostic programs
■
Software patches and fixes
You can use the 3ComBBS to
download files whenever you need
them.
How to Access 3ComBBS
Set your modem to 8 data bits, 1 stop
bit, and no parity, then use the follow-
ing list to find the appropriate baud
rate and telephone number:
Australia:
Up to 14400 baud
61 2 9955 2073
France:
Up to 14400 baud
33 1 69 86 69 54
Germany:
Up to 9600 baud
49 89 62732 188
Hong Kong:
Up to 14400 baud
85 22537 5608
Italy:
Up to 9600 baud
39 2 2730 06 80
Japan:
Up to 14400 baud
81 3 3345 7266
Singapore:
Up to 14400 baud
65 534 5693
Taiwan:
Up to 14400 baud
886 2 377 5840
U.K.:
Up to 28800 baud
44 144 227 8278
U.S.:
Up to 28800 baud
408 980 8204
3ComFacts FAX System
3ComFacts is a round-the-clock fax
service system divided into two
sections: CardFacts
®
and NetFacts.
sm
CardFacts for Adapters
■
Installation diagrams
■
Configuration drawings
■
Troubleshooting instructions
■
Developer information
■
The latest Driver Compatibility
Guide
NetFacts for System Products
■
Data sheets (also available by
calling 800-NET-3Com in the
U.S. or your local 3Com office)
■
Technical articles
How to Access 3ComFacts
You can access 3ComFacts from
anywhere in the world using the
international access numbers.
International Access
Hong Kong:
8522537 5610
U.K.:
44 144 227 8279
U.S.:
408 727 7021
Local access is also available with-
in the following countries using the
phone numbers below.
Local Access
Australia:
1 800 123 853
Denmark:
800 17319
Finland:
98 001 4444
France:
05 90 81 58
Germany:
0130 81 80 63
Italy:
1678 99085
Netherlands:
06 0228049
Norway:
800 11062
Sweden:
020 792954
U.K.:
0800 626403
Get adapter support quickly and easily through
3Com’s automated on-line systems.
At anytime. From anywhere.