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Troubleshooting

Confirming Device Installation

1

With your Wireless LAN product installed in the computer, double-click the 

My Computer

 

icon. If you are running Windows XP, click 

Start > Control Panel

 and go to step 3.

2

Double-click the 

Control Panel

 icon.

3

Double-click the 

System

 icon. The System Properties window appears, detailing your 

system setup.

4

Click the 

Device Manager

 tab. A list of devices appears, arranged by type.  If you are 

using Windows XP or 2000, click the 

Hardware

 tab and click 

Device Manager

.

5

Double-click 

Network Adapters

. Select:  

3Com 3CRPAG175 Wireless LAN PC Card or 

3Com 3CRDAG675 Wireless LAN PCI Adapter.

6

Double-click the entry to display a description of the current status.
The device status should indicate "This device is working properly."

7

Close the windows you have opened until you return to the desktop.

Diagnosing Problems

If you have difficulty using the Wireless LAN Product, try the solutions in the following 
table.  If you continue to experience difficulty, see the sections, "Removing Your Wireless 
LAN Product" and "Updating the Wireless LAN Product driver.

Problem

Solutions

Wireless LAN PC Card LED is off 

Make sure the PC Card is properly inserted in the slot and that the XJACK antenna is fully 
extended. Confirm device installations as described above.

Check the Wireless LAN PC Card icon in the Windows Device Manager and make sure the 
PC Card type can be recognized.

Wireless LAN PCI Adapter LED is off

Follow the PCI adapter installation procedure and make sure the PCI adapter is properly 
inserted in the slot. Confirm device installations as described above. Check the Wireless LAN 
PCI Adapter icon in the Windows Device Manager and make sure the PCI adapter can be 
recognized.

Wireless LAN product installs as an 
unknown device

Remove the unknown device and repeat the installation procedure. Make sure you insert the 
3Com CD and run the setup. Then insert the Wireless LAN product.

The Windows Add Hardware Wizard 
was unable to locate the Wireless LAN 
product drivers.

You may have had no CD or the wrong CD inserted in the drive, or the 3Com CD may not 
have been ready when the wizard looked for the drivers.

Installation program does not finish or 
the driver fails to load

Use the Device Manager to resolve resource conflicts that may exist. Select System from the 
Control Panel, and then click the Device Manager tab.

Network association is intermittent.

Make sure the XJACK antenna is fully extended. Try reorienting your laptop. For best use of 
the antenna:

Keep the area around the antenna clear from materials that could block radio 
transmission, such as metal objects, electronic devices, and cordless telephones.

If the signal is weak, change the direction of your laptop slightly.

If necessary, move your computer a few inches to find a better signal.

Содержание 3CRDAG675

Страница 1: ...Wireless LAN PC Card 3CRPAG175 Wireless LAN PCI Adapter 3CRDAG675 Quick Start Guide http www 3com com Published October 2003 Quick start guide version 1 0 0...

Страница 2: ...ve companies with which they are associated Unless otherwise indicated 3Com registered trademarks are registered in the United States and may or may not be registered in other countries If there is an...

Страница 3: ...agnosing Problems 11 Wireless LAN Adapter LED Indicators 12 Removing Your Wireless LAN PC Card 12 Updating the Wireless LAN Product Driver 12 Windows XP and 2000 12 Windows Me and 98 SE 13 A Technical...

Страница 4: ...Contents...

Страница 5: ...ait for the installation program to prompt you to insert the PC Card into the slot see the illustrations in the next section Inserting Your Wireless LAN PC Card 4 Your machine will run through the har...

Страница 6: ...JACK antenna Extend or retract the antenna like a retractable ball point pen Press it to extend and use it press it again to retract or disable it NOTE The antenna on the 3CRPAG175 Wireless LAN PC Car...

Страница 7: ...nsert the Installation CD in the CD ROM and then click Install Software 3 The setup wizard will guide you through all of the installation steps 4 Click Yes to accept the license agreement NOTE If you...

Страница 8: ...installation program 8 Leave the Installation CD in the CD ROM while finishing the steps to install the PCI Adapter into your system Installing the PCI Adapter into your system Follow these steps to i...

Страница 9: ...Wireless LAN PCI Adapter into the selected slot until it is seated firmly 5 Secure the card with the screw that you removed earlier 6 Replace the cover for your PC and plug in the PC power cord 7 Att...

Страница 10: ...es or Continue Anyway 11 During the installation process you may receive prompts for the Windows installation CD Insert the CD for your Windows operating system and indicate the correct path Your comp...

Страница 11: ...ngs Autonomous Load Balancing for improved roaming After installation consult with your network administrator and refer to 3Com s Wireless LAN Manager on line help for detailed information about the W...

Страница 12: ...connections between two or more computers with Wireless LAN adapters They are useful if no Access Points are available If you see an Access Point connection with the network name name unknown then th...

Страница 13: ...you can also switch between them with the Options Menu button Selecting the Automatic Profile Selection option allows Wireless LAN Manager to try to choose the best profile for you depending on your...

Страница 14: ...1 Installing Your Wireless LAN Product and Wireless LAN Manager 10...

Страница 15: ...ck the Wireless LAN PC Card icon in the Windows Device Manager and make sure the PC Card type can be recognized Wireless LAN PCI Adapter LED is off Follow the PCI adapter installation procedure and ma...

Страница 16: ...n follow the procedure Windows XP and 2000 1 Insert your Wireless LAN PC Card into the PC card slot or your Wireless LAN PCI adapter in the PCI slot 2 In Windows 2000 select Start Settings Control Pan...

Страница 17: ...the driver to install and click Next 9 When you are prompted to select an adapter click Have Disk and enter the drive letter for the Installation CD or enter the directory on your hard drive where the...

Страница 18: ...2 Troubleshooting 14...

Страница 19: ...and a software library as well as support options that range from technical education to maintenance and professional services 3Com Knowledgebase Web Services The 3Com Knowledgebase is a database of...

Страница 20: ...network supplier 3Com offers technical telephone support services To find out more about your support options go to the Web site associated with your region of the world shown below When you contact 3...

Страница 21: ...e and all persons This product does not contain any user serviceable components Any unauthorized product changes or modifications will invalidate 3Com s warranty and all applicable regulatory certific...

Страница 22: ...S 210 To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is...

Страница 23: ...rum Matters ERM ElectroMagnetic Compatibility EMC standard for radio equipment and services Part 17 Specific conditions for Wideband data and HIPERLAN equipment IEC EN 60950 Safety of information tech...

Страница 24: ...s rlan puissances 2 4 htm In metropolitan France channels 1 7 are allowed 2400 2454MHz Additional Country Restrictions 802 11b g operation In Jordan this product must be configured to operate on a leg...

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