Getting Help If a Test Fails
4-7
Getting Help If a Test Fails
If any test fails, you can get additional information as follows:
1
Highlight the test that failed in the Run Tests dialog box
and press [Enter].
2
Highlight the
Zoom
button and press [Enter].
If the diagnostic tests fail, the adapter may not be defective.
The problem may be caused by incorrect option settings,
option settings that conflict with the settings of other boards,
or improper installation. Complete the following steps to test
the adapter further.
CAUTION:
Make sure to turn the power off and disconnect all
cables from the adapter before inserting or removing it from
the computer.
■
Check the adapter installation by reviewing the installation
instructions in Chapter 2.
Make sure the adapter is seated correctly in the slot.
■
Inspect all cables and connections.
■
Make sure that the PCI slot containing the adapter is activated.
PCI computers allow PCI slots to be activated or deactivated
through the computer‘s BIOS setup, or in some cases, with a
special PCI utility. Refer to your computer documentation for
information about activating PCI slots.
In addition, bus mastering is not supported on all PCI slots in
all computers. The Fast EtherLink PCI adapter provides better
performance in a bus master slot, but will work in a non-bus
master slot. Refer to your computer documentation.
The original slot may be defective.
■
Make sure that you booted your computer under
DOS version 3.1 or later, and that no device drivers or memory
managers are loaded.
