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10. TROUBLESHOOTING
WHEN YOU AREN‘T ABLE TO REMOVE DEFECT BY YOURSELF
If you are unable to resolve the problem, contact the supplier.
For the fast removal of defects please provide the following information:
- product reference number
- serial number
- running time
- used accessories
- installation location
- installation condition (including electrical)
- detailed description of the problem and the steps that you have taken for its removal
Warranty and post-warranty service is performed by the manufacturer, supplier or authorized service organization.
When ordering service intervention it is necessary to describe the defect, product type designation indicated on its
label, and the location of installation.
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