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5.3 General Instructions and Cautions

Please read this User Manual carefully before using the product. Follow all instructions

and recommendations included herein.

Any use of the product that is in contradiction with the instructions provided herein

may result in malfunction, damage or destruction of the product.

The manufacturer shall not be liable and responsible for any damage incurred as a

result of a use of the product other than that included herein, namely undue

application and disobedience of the recommendations and warnings in contradiction

herewith.

Any use or connection of the product other than those included herein shall be

considered undue and the manufacturer shall not be liable for any consequences

arisen as a result of such misconduct.

Moreover, the manufacturer shall not be liable for any damage or destruction of the

product incurred as a result of misplacement, incompetent installation and/or undue

operation and use of the product in contradiction herewith.

The manufacturer assumes no responsibility for any malfunction, damage or

destruction of the product caused by incompetent replacement of parts or due to the

use of reproduction parts or components.

The manufacturer shall not be liable and responsible for any loss or damage incurred

as a result of a natural disaster or any other unfavourable natural condition.

The manufacturer shall not be held liable for any damage of the product arising during

the shipping thereof.

The manufacturer shall not make any warrant with regard to data loss or damage.

The manufacturer shall not be liable and responsible for any direct or indirect damage

incurred as a result of a use of the product in contradiction herewith or a failure of the

product due to a use in contradiction herewith.

All applicable legal regulations concerning the product installation and use as well as

provisions of technical standards on electric installations have to be obeyed. The

manufacturer shall not be liable and responsible for damage or destruction of the

product or damage incurred by the consumer in case the product is used and handled

contrary to the said regulations and provisions.

The consumer shall, at its own expense, obtain software protection of the product.

The manufacturer shall not be held liable and responsible for any damage incurred as

a result of the use of deficient or substandard security software.

Содержание Helios IP

Страница 1: ...www 2n cz 2N Helios IP Base Door Entry IP Intercom Installation Manual Version 2 9 ...

Страница 2: ...rademarks and or trademarks or brands protected by law 2N TELEKOMUNIKACE a s administers the FAQ database to help you quickly find information and to answer your questions about 2N products and services On www faq 2n cz you can find information regarding products adjustment and instructions for optimum use and procedures What to do if 2N TELEKOMUNIKACE a s hereby declares that the 2N product compl...

Страница 3: ...Installation 2 3 Electric Installation 2 4 Extending Module Connection 2 5 Completion 3 Function and Use 3 1 Configuration 3 2 Intercom Control as Viewed by External User 3 4 Intercom Control as Viewed by Internal User 3 5 Maintenance 3 6 Downloads 4 Technical Parameters 5 Supplementary Information 5 1 Troubleshooting 5 2 Directives Laws and Regulations 5 3 General Instructions and Cautions ...

Страница 4: ...2N TELEKOMUNIKACE a s www 2n cz 4 60 1 Product Overview Here is what you can find in this section 1 1 Components and Associated Products 1 2 Terms and Symbols ...

Страница 5: ...der module brings the access control functionality according to the RFID card or keyfob With the advanced features other functions can be RFID card controlled too Electric lock control as part of the access system the electrical lock can be controlled by a code entered on the keypad or the called phone with the RFID card via a PC application etc Numerous parameters allow for a wide spectrum of app...

Страница 6: ...ber of quick dial buttons one or two with name tags and backlight Integrated switches of electric locks with wide setting options Optional integrated RFID card reader module PoE or 12 V DC power supply Configuration using web interface or dedicated PC application VoIP standard SIP 2 0 support 1999 Phone Book positions 20 user time profiles Video codecs H 263 H 263 H 264 MJPEG Audio codecs G 711 G ...

Страница 7: ...D reader We recommend to use the mounting backplate on an uneven surface or installation to installation box Caution The only possible installation of is on surface 2N Helios IP Base Mounting backplate Part No 9156020 mounting backplate 2N Helios IP Base Mounting backplate for main unit 2N Helios IP Base is designed for outdoor use and requires no additional roof 2N Helios IP Base ...

Страница 8: ...5 kHz EM 41xx or HID Proximity cards Part No 9156031 2N Helios IP Base RFID Card Reader 13 56 MHz The card reader module provides you with access control via contactless cards or keyfobs The module supports the following 13 56 MHz cards or other carriers only card serial number is read ISO IEC 14443A Mifare Classic 1k 4k DESFire EV1 Mini Plus S X Ultralight Ultralight C ISO IEC 14443B CEPAS HID iC...

Страница 9: ...ut who is at the door but also start a conversation with the visitor open the lock or turn on the light in the entrance hall Part Numbers 91378365WH 91378366WH 2N Indoor Touch white WiFi version second part no The elegant internal touch panel is suitable 2N Indoor Touch for all intercoms On the panel s display not only 2N Helios IP can you find out who is at the door but also start a conversation ...

Страница 10: ...0 is the successor to the popular GXV3140 model which allows comfortable video calls in the IP network Touchscreen and keyboard control Part No 91378357 Grandstream GXV3275 VoIP telephone GXV3275 is the successor to the popular GXV3175 model which allows comfortable video calls in the IP network Touchscreen control ...

Страница 11: ...low consumption For opening of the lock a short electrical impuls is sufficient which unlocks the lock Lock is then open until someone closes the door Part No 932091E BEFO 11211MB with mechanical blocking 12 V 230 mA DC low consumption Enables mechanically close or open the lock When opened the lock is open all the time When closed it behaves as standart electrical lock ...

Страница 12: ...ing low consumption 12 V 230 mA A regular lock with a built in contact to indicate whether the door is open or closed Part No 932072E 31211 fail safe 12 V 170 mA DC The failsafe lock is closed when electricity is switched on When electricity is interrupted the lock is opened ...

Страница 13: ...alling 12 V 170 mA The failsafe lock is closed when electricity is switched on When electricity is interrupted the lock is opened It contains a built in contact to indicate whether the door is open or closed Tip FAQ Electric locks Difference between locks in 2N Helios IP accesories ...

Страница 14: ...hout cable PoE injetor with EU cable PoE injector with US cable For power supply of intercom via ethernet cable when PoE switch is not available Part No 91341481E Stabilised 12 V 2 A power supply needs to be used when no PoE is available Part No 932928 For external power supply of the lock with 12 V AC voltage ...

Страница 15: ...ing 2N 2Wire wiring 2 wires from your original door bell or door intercom to connect any IP device You don t have to configure anything and you only need one 2N 2Wire unit at each end of the cable and a power source connected to at least one of these units The unit then provides power not only to 2N 2Wire PoE the second converter but also to all other connected IP end devices ...

Страница 16: ...ternal RFID card reader for connection to PC using a USB interface Suitable for system administration and adding 13 56 MHz and 125 kHz cards using a web interface or the application It 2N Access Commander reads the same types of cards as card readers in intercoms 2N Helios IP Part No 9134173 Mifare RFID card 13 56 MHz ...

Страница 17: ...Part No 9137420E USB RFID card reader 125 kHz External RFID card reader for connection to a PC using a USB interface Suitable for system management and the addition of EM41xx cards via the PC application 2N Access Commander Part No 9134165E RFID card 125 kHz Part No 9134166E RFID key fob 125 kHz ...

Страница 18: ... be installed between intercom and lock powered by the intercom Part No 9137410E External IP Relay 1 output Standalone IP device which can be controlled by HTTP commands sent by Helios IP intercom which can thus control devices on unlimited distance Part No 9137411E External IP Relay 4 outputs PoE Standalone IP device which can be controlled by HTTP commands sent by Helios IP intercom which can th...

Страница 19: ...ening a door inside a building Part No 9159012 Magnetic door contact Set for installation on a door enabling the status of door opening to be ascertained Used when the intercom is used for door protection to detect when the door is not Tip For more accessories and particular advice please contact your local distributor of 2N products ...

Страница 20: ...al Safety Always abide by this information to prevent persons from injury Warning Always abide by this information to prevent damage to the device Caution Important information for system functionality Tip Useful information for quick and efficient functionality Note Routines or advice for efficient use of the device ...

Страница 21: ...CE a s www 2n cz 21 60 2 Description and Installation Here is what you can find in this section 2 1 Before You Start 2 2 Mechanical Installation 2 3 Electric Installation 2 4 Extending Module Connection 2 5 Completion ...

Страница 22: ...eteness Check Before you start please check whether the contents of the package of your new complies with the following list 2N Helios IP Base 2N Helios IP Base Manual Films for labels Double ended wrench Torx Double button Screws and dowels Metal pads ...

Страница 23: ...heating Verify the cable connecting options the device has two grommets towards the wall at the bottom Prepare the cables connected to the LAN as well as the power supply and line to the lock or other accessories if necessary Remove the metal frame of the device open the lower blank module as pointed by the arrows and insert all the cables Put the cables through the grommets The manufacturer is no...

Страница 24: ...e 2N Helios IP Base Position of Mounting Screws on 2N Helios IP Base The device is intended for surface mounting for this type of installation the device itself is sufficient A mounting backplate can be used for uneven Part No 9156020 surfaces and easier installation For mounting backplate installation follow the mounting backplate instructions ...

Страница 25: ...ronics It is because the communicator circuits are under continuous voltage and water infiltration causes an electro chemical reaction The manufacturer s warranty shall be void for products damaged in this way Mounting Principles Caution Make sure that the diameter of the dowel holes is accurate to avoid falling out of the dowels Use the mounting glue to secure the dowels if necessary Make sure th...

Страница 26: ...2N TELEKOMUNIKACE a s www 2n cz 26 60 ...

Страница 27: ...ption board connectors accessible to users Legend LAN PoE LAN PoE according to 802 3af connector X12 Connector The connector for RFID Reader modules Tamper Output of internal security intercom contact IN Terminals for input in passive active mode 30 V to 30 V DC OFF open OR UIN 1 5 V ON closed contact OR UIN 1 5 V OUT OUT1 active output 8 up to 12 V DC depending on power supply PoE 10 V adaptor po...

Страница 28: ...IN1 connector in active mode Wiring Diagram of IN1 connector in passive mode Electric Lock Connection Connect the electric lock or another electric appliance directly to the device Active input or use a relay to switch the power supply In the latter case use an external lock supply In any case you are recommended to use low consumption locks and keep the limits mentioned above ...

Страница 29: ...N equipped with PoE 802 3af supporting network elements External power supply Use a 12 V 15 SELV supply dimensioned to the minimum current consumption of 2 A Part No 91341481E to make your system work reliably This power supply provides with 24 W for feeding of the main unit 2N Helios IP Base PoE Power Supply 2N Helios IP Base is compatible with the PoE 802 3af Class 0 12 95 W technology and can b...

Страница 30: ... Factory Reset 2N Helios IP Base is equipped with a RESET button Press the button shortly 1 s to restart the system without changing configuration Follow the instructions below to identify the current IP address Press and hold the RESET button Wait until the red and green LEDs on the device come on simultaneously approx 20 s Release the RESET button The device announces the current IP address via ...

Страница 31: ...and green LEDs on the device come on simultaneously approx 20 s Wait until the red LED goes off approx 5 s Wait until the green LED goes off and the red LED comes on again another 5 s Release the RESET button Follow the instructions below to reset the factory default values Press the RESET button Wait until the red and green LEDs on the device come on simultaneously approx 20 s Wait until the red ...

Страница 32: ...w 2n cz 32 60 Caution In case of resetting the factory default settings on a device with a version of firmware 2 18 or higher it is necessary to reprogram the using the instructions from section 2N Helios IP Security Relay 2 4 ...

Страница 33: ...Interconnection All modules are connected via connector X12 the position of this 2N Helios IP Base connector is shown in Fig Before connecting RFID card reader it is suitable to disconnect from the power supply Only one module can be 2N Helios IP Base connected at a time How to install modules 1 On the picture there is a highlighted connector X12 This connector is designed to connect the module to...

Страница 34: ...2N TELEKOMUNIKACE a s www 2n cz 34 60 2 Insert the module of card reader into the shown connector ...

Страница 35: ...following picture by the red 2N Helios IP Base rectangle Module Power Supply All modules are powered via connector X12 2N Helios IP Base RFID Card Reader Module 125 kHz The 125 kHz RFID Card Reader is one of the Part No 9156030 2N Helios IP Base intercom elements and is used for reading RFID card Ids in the 125 kHz band The following RFID cards can be read ...

Страница 36: ...P Security Relay between the intercom and the connected electric lock The 2N Helios IP Security is designed for any intercom model with firmware versions 1 15 and Relay 2N Helios IP higher It significantly enhances security of the connected electric lock as it prevents lock opening by forced intercom tampering Function The is a device installed between an intercom outside 2N Helios IP Security Rel...

Страница 37: ...m 2N Helios IP Security Relay and the electric lock inside the area to be secured typically behind the door The device is powered and controlled via this two wire cable and so can be added to an existing installation Thanks to its compact dimensions the device can be installed into a standard mounting box ...

Страница 38: ...llows 2N Helios IP Security Relay To the active 12 V 700 mA DC output or To the relay output with a serial external power supply The device also supports a Departure button connected between the PB and HeliosIP terminals Press the Departure button to activate the output for 5 seconds Status signalling Green LED Red LED Status blinking off Operational mode on off Activated output blinking blinking ...

Страница 39: ... Activate the intercom switch using the keypad telephone etc The first code sent from the intercom will be stored in the memory and considered valid After code initialisation the will pass into the operational 2N Helios IP Security Relay mode the green LED is blinking Caution In case of resetting the factory default settings on a device with a version of firmware 2 18 or higher it is necessary to ...

Страница 40: ...2N TELEKOMUNIKACE a s www 2n cz 40 60 Connection ...

Страница 41: ...s for your tags Water may get inside the name tag this has no influence on the device function Caution The area where nametags are placed is called a wet zone After heavy rain water can penetrate to the nametag Water in this area does not affect the intercom functionality in any way and evaporates soon Always use waterproof foil enclosed or other for the nametags Never use paper or ink jet printin...

Страница 42: ...on describes the basic and extending functions of the the 2N Helios IP Base product Here is what you can find in this section 3 1 Configuration 3 2 Intercom Control as Viewed by External User 3 4 Intercom Control as Viewed by Internal User 3 5 Maintenance 3 6 Downloads ...

Страница 43: ...os IP Base mode in default state adress http 192 168 1 100 If you do not know the IP address of the device it is also possible to use the which can find the and 2N Helios IP Network Scanner 2N Helios 2N Access Unit in your network You can find in section 2N IndoorTouch 3 6 Downloads If your device remains inaccessible you have forgotten the IP address the network configuration has changed etc you ...

Страница 44: ...wing steps to switch the dynamic and static IP address mode in 2N Helios IP Base Connect or if connected disconnect and reconnect to the 2N Helios IP Base power supply Wait for the first sound signal Press the quick dial button on the main unit 15 times Switching is signalled with the sound signal Wait until the device is restarted automatically Upon restart the static IP address mode will be swit...

Страница 45: ...ic IP address mode is switched on and the device is restarted IP address 192 168 1 100 Network mask 255 255 255 0 Default gateway 192 168 1 Note Be sure to press the button sequence within thirty seconds after the sound signal for security reasons Up to 2 s intervals are allowed between the presses ...

Страница 46: ...e basic unit to make quick dialling for the first 1 or 2 depending on the model type in the telephone directory Call setup is signalled by a long intermittent tone or otherwise as configured in the PBX connected Repeated pressing of one and the same speed dial button during call setup may initiate call termination or call termination plus dialling the next telephone number of the called subscriber...

Страница 47: ...Helios IP Base allows you to answer incoming calls Set the required parameters 2N Helios IP Base in the Incoming calls group refer to the Intercom Configuration Services Phone Calls subsection of Configuration Manual Door Opening Switch Activation by Code is equipped with a door unlocking switch Enter the valid code 2N Helios IP Base refer to the Intercom Configuration Hardware Switches subsection...

Страница 48: ...ng Do not use aggressive detergents such as abrasives or strong disinfectants Use suitable cleaning agents for glass lens cleaning cleaners for glasses optical devices screens etc Do use cleaners Clean the device in dry weather in not alcohol based order to make waste water evaporate quickly Cleaning wipes for IT equipment are suitable Warning Prevent water from getting inside the intercom Do not ...

Страница 49: ...ACE a s www 2n cz 49 60 3 6 Downloads Templates Nameplates Drilling Template Software 2N Helios IP USB driver 1 0 6 2N Helios IP eye 1 1 4 0 19 Windows 2N Helios IP Eye 1 2 3 Mac OS 2N Helios IP network scanner 3 0 4 ...

Страница 50: ...for 1 kHz distance 1 m Sound pressure level SPL max Adjustable with automatic adaptive mode Volume control Yes AEC Full duplex 0 80 Speech transmission index STI Audio stream RTP Protocols G 711 G 722 Codecs Camera 1 3 colour CMOS Sensor Up to 1280 H x 960 V JPEG resolution 640 H x 480 V Video resolution Up to 30 snapshots s Frame rate 5 6 V lux sec 550 nm Sensor sensitivity 135 H 109 V View angle...

Страница 51: ...5 2 A DC or PoE Power supply PoE 802 3af Class 0 12 95 W PoE 10 100BASE TX with Auto MDIX RJ 45 LAN Cat 5e or higher Recommended cabling SIP2 0 RTP HTTP HTTPS Syslog Supported protocols NO NC contact up to 30 V 1 A AC DC Passive switch 8 up to 12 V DC depending on power supply PoE 10 V Active switch output adaptor power supply voltage minus 2 V max 400 mA ...

Страница 52: ... 56 MHz Supported cards 125 kHz Part No 9156030 EM4100 EM4102 HID Prox only card serial number is read Supported cards 13 56 MHz Part No 9156031 ISO IEC 14443A Mifare Classic 1k 4k DESFire EV1 Mini Plus S X Ultralight Ultralight C ISO IEC 14443B CEPAS HID iCLASS JIS X 6319 Felica ...

Страница 53: ...roperties Robust aluminium casting with surface finish Cover 40 C 55 C Working temperature 10 95 non condensing Working relative humidity 40 C 70 C Storing temperature 229 W x 109 H x 31 H Dimensions Max net weight 1 kg Weight Covering level IK 7 IP 65 ...

Страница 54: ...2N TELEKOMUNIKACE a s www 2n cz 54 60 5 Supplementary Information Here is what you can find in this section 5 1 Troubleshooting 5 2 Directives Laws and Regulations 5 3 General Instructions and Cautions ...

Страница 55: ...2N TELEKOMUNIKACE a s www 2n cz 55 60 5 1 Troubleshooting For the most frequently asked questions refer to faq 2n cz ...

Страница 56: ...quipment Directive 2011 65 EU of the European Parliament and of the Council of 8 June 2011 on the restriction of the use of certain hazardous substances in electrical and electronic equipment Regulation EC No 1907 2006 of the European Parliament and of the Council of 18 December 2006 concerning the Registration Evaluation Authorisation and Restriction of Chemicals REACH establishing a European Che...

Страница 57: ...eption which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an ex...

Страница 58: ...on of the product caused by incompetent replacement of parts or due to the use of reproduction parts or components The manufacturer shall not be liable and responsible for any loss or damage incurred as a result of a natural disaster or any other unfavourable natural condition The manufacturer shall not be held liable for any damage of the product arising during the shipping thereof The manufactur...

Страница 59: ...ic Waste and Used Battery Pack Handling Do not place used electric devices and battery packs into municipal waste containers An undue disposal thereof might impair the environment Deliver your expired electric appliances and battery packs removed from them to dedicated dumpsites or containers or give them back to the dealer or manufacturer for environmental friendly disposal The dealer or manufact...

Страница 60: ...2N TELEKOMUNIKACE a s www 2n cz 60 60 2N TELEKOMUNIKACE a s Modřanská 621 143 01 Prague 4 Czech Republic Phone 420 261 301 500 Fax 420 261 301 599 E mail sales 2n cz Web www 2n cz v2 9 ...

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