24/7 EEG™ SubQ
36
| USER MANUAL | ENGLISH
See
TABLE 4
for information
on how to react in different
situations.
TABLE 4:
TROUBLESHOOTING
For further assistance regard-
ing device use or unexpected
events, contact the responsi-
ble medical professional.
PROBLEM
POSSIBLE CAUSE
POSSIBLE SOLUTION
The power button
and charging light
are blinking yellow.
The device is low on
battery.
Charge the battery.
See ‘3.6 Charge the device’.
The power button
and connection
light are red.
The device has en-
countered an error.
Contact the responsible
medical professional.
Data storage
is full.
Contact the responsible
medical professional.
The device does
not turn on.
The device is
either low on battery
OR has encountered
an error.
First, try charging the
battery. See ‘3.6 Charge the
device’. If the device still
does not turn on, contact
the responsible medical
professional.
The connection
light is blinking
white.
The device is not
properly connected
to the implant.
Connect the device to the
implant. See ‘3.4 Attach and
connect the disc’
5. TROUBLESHOOTING
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