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 If there is a slight bottom noise current sound, it is mainly caused 

     by the interference of wireless signals (such as Bluetooth, WiFi 
     and GPS) in the environment during Bluetooth communication.

5. What is the difference between the left and right earbud? 
Answer: 

 there may be problems with the sound source itself. Try to switch 

     to other sound sources. 

 The earbud accidentally enters water, and the water drops gather 

     on the surface of the horn diaphragm, which may cause the 
     sound to become small. In this case, please place the earbud for 

     a period of time in a ventilated and sufficient sunshine 

     environment to fully remove the water in the earbud. 

 If the sound outlet of the earbud head is blocked by dirt, the 

     sound will be reduced. In this case, please remove the dirt. 

 Try to replace the ear tips. The size of the ear tips will also affect 

     the sound perception.

6. Is there a noise in the earbud when answering the phone? 
Answer: 

 the Bluetooth connection of the earbud is unstable and there is 

     interference from other Bluetooth devices, Try to clear other 
     paired devices. 

 When the earbud is far away from the mobile phone, or when 

     there is a shield between the earbud and the mobile phone, the 
     Bluetooth communication quality will be poor and noise may be 
     generated. Move the mobile phone close to the earbud and 
     remove the shield. 

 The environmental electromagnetic interference is large, which 

     affects the communication between the earbud and the mobile 
     phone, and may cause the noise of the call.

7. What if the earbud cannot be charged?
Answer:

 

 the earbud and charging box have not been used for a long time, 

     resulting in the power consumption. 

 The contact of earbud or charging box is dirty, resulting in 

     poor contact. 

 The charging cable or charging connector is damaged and 

     cannot be charged. 

 The earbud charging function fails.

8. Is the earbud voice recognition not sensitive?
Answer:

 

 accent and pronunciation affect the recognition rate. 

 The noise of the surrounding environment affects the 

     recognition rate. 

 Speak too fast or too slowly. 

 The earbud is not properly worn and does not fit the ear well.

 

Product content statement

Qualcomm aptx is a product technology company and / or a 
subsidiary of Qualcomm.

Trademark ownership statement

Qualcomm is a trademark of Qualcomm Incorporated, registered 
in the United States and other countries, used with permission. 
aptX is a trademark of Qualcomm Technologies International, Ltd., 
registered in the United States and other countries, used with 
permission.

© 2022 233621 Limited. All rights reserved

The Bluetooth® word mark and logos are registered trademarks 
owned by Bluetooth SIG. Inc. And any use of these trademarks by 
233621 Limited is under license.Other trademarks and trade names 
are the trademarks and trade names of their respective owners.

 Made in China. 

FCC STATEMENT :

This device complies with Part 15 of the FCC Rules. Operation is 
subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including
      interference that may cause undesired operation. 

Warning: 

Changes or modifications not expressly approved by the 

party responsible for compliance could void the user's authority to   
operate the equipment. 

NOTE: This equipment has been tested and found to comply with 
the limits for a Class B digital device, pursuant to Part 15 of the 
FCC Rules. These limits are designed to provide reasonable 
protection against harmful interference in a residential installation. 
This equipment generates uses and can radiate radio frequency 
energy and, if not installed and used in accordance with the 
instructions, may cause harmful interference to radio 
communications. However, there is no guarantee that interference 
will not occur in a particular installation. If this equipment does 
cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:
     Reorient or relocate the receiving antenna.
     Increase the separation between the equipment and receiver.    
     Connect the equipment into an outlet on a circuit different from  
     that to which the receiver is connected. 
      Consult the dealer or an experienced radio/TV technician for help.

RF warning statement:

The device has been evaluated to meet general RF exposure
requirement. The device can be used in portable exposure 
condition without restriction.

REGULATORY INFORMATION

Before using and operating the device, read and follow the 
precautions below to ensure that the equipment performs 
optimally and avoids dangerous or illegal conditions.

1. Do not use this device in dusty, humid, dirty environment or       
   

 places near magnetic field to avoid malfunction of the internal 

    circuit of the device. 
2. When you listen to music or calls with earbuds, it is recommended 
    to use the minimum volume to avoid hearing damage.
    Prolonged exposure to high volume might result in permanent    
    hearing damage. 
3. Exposure to high volume while driving may distract attention 
     and cause an accident. 
4. Do not pack, seal or cover the equipment with towels and other  
    articles, do not use the equipment in closed environment such 
    as boxes and cases.

5. Keep the device away from heat sources or bare fire like heaters,  

    microwave ovens, stoves, water heaters,candles or any place  
    with high temperature conditions.
6. Do not use an external heating appliance such as a hair dryer or 

    microwave to dry the device.
7. Do not subject the equipment and its accessories to strong 
     impact or vibration to avoid damaging the equipment and its 
    accessories, resulting in battery explosion or equipment failure.
8. Wipe the device with a clean, dry, soft cloth. Do Not use the 
     device before cleaning and maintenance.
9. Please use the device in 5°C~35°C, and deposit the device and   
     its accessories in 5°C~35°C. When the environmental temperature 
     is too high or too low, it may cause device to stop working. When 
     the temperature is lower than 5°C, the performance of the battery     
    will be limited.

10. Keep the device and its accessories in a ventilated and cool  

      environment without exposing it to direct sunlight. 
11. This device is not a toy and children should use this device 
      under adult supervision. This device and its accessories may 
15. In medical and health care facilities where the use of wireless   
       devices is prohibited, comply with the regulations of such 
       facilities and turn off the device. 
16. Radio waves generated by devices may affect the normal         
       operation of implantable medical devices or personal medical   
       devices, such as pacemakers,cochlear implants, hearing aids,  
       etc. If you use any of these medical devices, consult their 
       manufacturer about the use restrictions of the device. 

17. Keep the device at least 15cm away from the implanted       

       medical device such as pacemaker, cochlear implants etc. 
18. Use of unauthorized or incompatible power supplies, chargers 

       or batteries may cause fire,explosion or other hazards. 

 

WARNING!

To guarantee your personal safety, please ensure that these 
earbuds are not worn or kept in the immediate vicinity 
(close than 15 cm) of a pacemaker. 
· Do not insert jack plug into electric sockets. 
· Supervise children when using the device, the 
  product is not a toy. 
· Earbuds listening at high volume levels particularly over 
  extended periods of time may damage your hearing.

NFORMATIONAL NOTE FOR CUSTOMERS IN EU ONLY:

This device has been manufactured by or on behalf of SHENZHEN 
GRANDSUN ELECTRONIC CO., LTD. Hereby, SHENZHEN 
GRANDSUN ELECTRONIC CO., LTD. 
                     Declares that this device is in compliance with           
                     Directive 2014/53/EU This symbol on the device,  
                     the battery or on the packaging indicates that the  
                     device and the battery shall not be treated as 
household waste. By ensuring these devices and batteries are 
disposed of correctly, you will help prevent potentially negative 
consequences for the environment and case of devices that for 
safety, performance or data integrity reasons require a permanent 
connection with an incorporated battery, this battery should be

replaced by qualified service staff only. To ensure that the battery 

and the electrical and electronic device will be treated properly, 
hand over these devices at end-of-life to the applicable collection 
point for the recycling of electrical and electronic device. Hand the 
battery over to the applicable collection point for the recycling of 
waste batteries. For more detailed information about recycling of 

this device or battery, please contact your local Civic Office, your 

household waste disposal service or the dealer. This symbol is 
only valid in the European Union. 

233621 WARRANTY

1. The device is guaranteed for 12 months from the date of 
    purchase. Repair and maintenance service are free during  
    period. 
2. The warranty limitation: 
    a, Man-made damage. 
    b, Beyond the Warranty period. 
    c, Accessories damage due to improper use and maintenance. 
    d, Disassemble the device without manufacturer authority. 
3. Service Information 
    233621 Website: www.thenumberbrand.com

INFORMATIONAL NOTE FOR CUSTOMERS IN CAN. ONLY:

- English: "
   This device complies with Industry Canada licence-exempt RSS   
   standard(s). Operation is subject to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference   
      thatmay cause undesired operation of the device."

- French:"
   Le présent appareil est conforme aux CNR d'Industrie Canada    
   applicables aux appareils radio exempts de licence. L'exploitation  
   est autorisée aux deux conditions suivantes :
(1) l'appareil nedoit pas produire de brouillage, et
(2) l'utilisateur de l'appareil doit accepter tout brouillage   
      radioélectrique subi, même si le brouillage est susceptible d'en   
      compromettre le fonctionnement."

Warning: Changes or modifications not expressly approved by the 

party responsible for compliance could void the user's authority to 
operate the equipment.

NOTE: This equipment has been tested and found to comply with 
the limits for a Class B digital device, pursuant to IC Rules. These 
limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment 
generates uses and can radiate radio frequency energy and, if not 
installed and used in accordance with the instructions, may cause 
harmful interference to radio communications. However, there is 
no guarantee that interference will not occur in a particular 
installation. If this equipment does cause harmful interference to 
radio or television reception, which can be determined by turning 
the equipment off and on, the user is encouraged to try to correct 
the interference by one or more of the following measures:
      Reorient or relocate the receiving antenna.
      Increase the separation between the equipment and receiver.

      Connect the equipment into an outlet on a circuit different from       
      that to which the receiver is connected.
      Consult the dealer or an experienced radio/TV technician for help.

IC Radiation Exposure Statement:
This equipment complies with IC radiation exposure limits set forth 
for an uncontrolled environment. The device can be used in 
portable exposure condition without restriction.

©2022 SHENZHEN GRANDSUN ELECTRONIC CO., LTD

THANK

YOU

Содержание ZEN II

Страница 1: ...ZENII QUICKUSEGUIDE ...

Страница 2: ...TRATION Charging Case x1 Earbud x1 Charging Cable USB C To USB A x1 User Guide x1 Ear tips x4 Touch pad Earbud in box LED indicator Touch pad Earbud in box LED indicator Charging case LED indicator USB C Connector Function key ...

Страница 3: ...pply excessive pressure on the touch pad with your fingers touch pad lightly b To avoid damaging the touch pad please do not click on it with any sharp objects Turn on after opening the cover and take out the earbuds from the charging case it will automatically turn on The LEDs on the earbuds flash red and blue alternately and the earbuds enter pairing mode TURNON TURNOFF The earbuds in the chargin...

Страница 4: ...ive range within 10 20 minutes Bluetooth needs to be reconnected manually Bluetooth remote disconnection and reconnect In the charging box state open the cover of the charging box or operate the earbuds out of the box earbuds without connection records will automatically enter the pairing mode after power on When the earbuds with connection record is powered on and connected to the last connected ...

Страница 5: ...ear rotate and adjust the earplugs to the right depth and angle to fit the ear canal as shown below CHARGE When the earbud power is lower than 5 it will prompt low power Put the earbud into the charging box and the red light of the indicator flashes that is it is charging When inserting the type C line for charging the blue light of the charging box will be on for 5 seconds and the red light will b...

Страница 6: ... call Noise cancellation Ambient on Call third party call voice assistant During a call Activate Tap twice and the second Tap hold for 2s Press and hold for 2S 1 Tap twice pick UP call 2 Tap twice again Hang Up call 3 Press and hold Reject Call Tap twice Hang Up call There is a new call during the call 1 Tap twice to keep the current call and connect a new call 2 Press and hold to continue the cur...

Страница 7: ...e battery power is 70 100 and the red light flashes once The battery power is 30 70 and the red light flashes twice The battery power is 1 30 and the red light flashes 3 times The charging box is low does not charge the earbuds and the red light flashes 3 times When the earbuds are charged in the charging box the red light flashes once every 3 seconds When the earbuds are enter pairing in the char...

Страница 8: ...tions Type C Support mode HSP1 2 HFP1 7 A2DP1 3 AVRCP1 6 BatterySpecification rechargeable polymer lithium ion battery single earbud 3 7V 85mAh charging box 3 7V 500mAh Play time earbuds are fully charged about 7 5 hours ambient sound on When the charging box is fully charged the earbuds can be charged twice Total endurance of 23 hours Water resistance rating IPX4 for earbuds only Weight 4 2g singl...

Страница 9: ...tooth of the mobile phone is turned off Due to the particularity of Bluetooth earbuds your area is in the environment with strong electromagnetic interference and it will be silent Whether the earbud is set to mute mode 4 What if there is an electric current sound in the ear Answer if the current sound is obvious please confirm whether it is caused by environmental interference It is suggested to u...

Страница 10: ...dirt the sound will be reduced In this case please remove the dirt Try to replace the ear tips The size of the ear tips will also affect the sound perception 6 Is there a noise in the earbud when answering the phone Answer the Bluetooth connection of the earbud is unstable and there is interference from other Bluetooth devices Try to clear other paired devices When the earbud is far away from the ...

Страница 11: ...nnector is damaged and cannot be charged The earbud charging function fails 8 Is the earbud voice recognition not sensitive Answer accent and pronunciation affect the recognition rate The noise of the surrounding environment affects the recognition rate Speak too fast or too slowly The earbud is not properly worn and does not fit the ear well ...

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