TROUBLESHOOTING
LIMITED WARRANTY
TR
OUBLE
SHOO
TING
LIMITED W
ARRANT
Y
5
If water does not flow from the Side tank to the Opal Ice Maker:
There may be bubbles in the tube connecting the side tank to the opal or it is not lying flat. Try
adjusting the tube to allow the water to flow. Once water starts flowing it typically will not need
further adjusting.
30 days from the date of receipt of the product.
What is covered:
Product failure during the Limited Warranty Period due to a defect in material or workmanship.
What is not covered:
- Product failure due to abuse, misuse, improper use or commercial use.
- Damage to the product or attached products due to accident, fire, floods or acts of God.
- Incidental or consequential damages caused by possible defects with this product or
attached products*.
What FirstBuild will do:
If your product qualifies for this limited warranty, FirstBuild will either replace Opal Side Tank with a
new or re-manufactured product, or refund the purchase price of the product.
Limitations:
The Limited Warranty is extended to the original purchaser for products purchased for home use
within the U.S. and Canada.
* Some states do not allow the exclusion or limitation of incidental or consequential damages. This
warranty gives you specific legal rights, and you may also have other rights which vary from state to
state. To determine what your legal rights are, consult your local or state consumer affairs office or your
state’s Attorney General.
How to file a warranty claim:
All warranty claims must be initiated through an email to
When initiating a
claim, please provide your
First and Last Name, US or Canada shipping address, phone number,
and proof of purchase.
FirstBuild will respond to your inquiry and give you further instructions on
how to handle your claim. No return shipments will be accepted until they are authorized by a
representative of FirstBuild. All return shipments should be sent to FirstBuild c/o Warranty Claims
Dept., 333 East Brandeis Avenue, Louisville, KY, 40208.
EXCLUSION OF IMPLIED WARRANTIES: Your sole and exclusive remedies are product exchange or
refund as provided in this Limited Warranty. Any implied warranties, including the implied warranties
or merchantability or fitness for a particular purpose, are limited to six (6) months or the shortest
period allowed by law.
Warrantor: GE Appliances, a Haier Company
