ZKTeco ProFace X User Manual Download

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Product Name and Model Number

User Manual

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Thank you for choosing our product. Please read the instructions carefully
before operation. Follow these instructions to ensure that the product is
functioning properly. The images shown in this manual are for illustrative
purposes only.

For further details, please visit our Company’s website

www.zkteco.com

User Manual

ProFace X (DS)

Date:

March 2022

Doc Version: 1.0

English

Summary of Contents for ProFace X

Page 1: ...Please read the instructions carefully before operation Follow these instructions to ensure that the product is functioning properly The images shown in this manual are for illustrative purposes only...

Page 2: ...the design and that the said personnel have received thorough training in operating and maintaining the machine unit equipment It is further essential for the safe operation of the machine unit equipm...

Page 3: ...ine unit equipment and such amendments shall not give any right to claim any compensation or damages under any circumstances ZKTeco shall in no way be responsible i in case the machine unit equipment...

Page 4: ...of biometric verification procedures and the productization of biometric verification SDK which was initially widely applied in PC security and identity authentication fields With the continuous enhan...

Page 5: ...ription Button or key names for devices For example press OK Window names menu items data table and field names are inside square brackets For example pop up the New User window Multi level menus are...

Page 6: ...ERIFICATION 24 3 6 5 PASSWORD VERIFICATION 26 3 6 6 COMBINED VERIFICATION 28 4 MAIN MENU 29 5 USER MANAGEMENT 30 USER REGISTRATION 30 5 1 5 1 1 USER ID AND NAME 30 5 1 2 USER ROLE 31 5 1 3 FACE 31 5 1...

Page 7: ...70 10 1 11 ACCESS CONTROL 72 ACCESS CONTROL OPTIONS 73 11 1 TIME RULE SETTING 74 11 2 HOLIDAYS 76 11 3 COMBINED VERIFICATION 77 11 4 ANTI PASSBACK SETUP 78 11 5 DURESS OPTIONS 79 11 6 12 ATTENDANCE S...

Page 8: ...ening or removing covers may expose you to hazardous voltages or other hazards 6 Damage requiring service Disconnect the system from the Mains AC or DC power source and refer service personnel under t...

Page 9: ...hnical personnel or your dealer for handling To avoid interference keep the device far from high electromagnetic radiation devices such as generators including electric generators radios televisions e...

Page 10: ...reverse connection may damage the device It is not advisable to connect the AC 24V AC adapter to the DC 12V input port Make sure to connect the wires following the positive polarity and negative pola...

Page 11: ...apabilities such as masked person identification and mask detection Features Visible Light Facial Recognition and Near Infrared Facial Recognition are both supported by dual spectrum technology Darkli...

Page 12: ...ys DST Duress Mode Password Anti Passback Record Query Custom Wallpaper Screen Saver Tamper Switch Alarm Hardware Quad core ARM Cortex A7 1 2GHz CPU 1GB RAM 8G Flash 8 Hight light Touch LCD 125KHz EM...

Page 13: ...H L D 227 143 26mm Power Operating Voltage 12V DC Current Draw 3 000mA 3 Instruction for Use Before getting into the device features and functions it is recommended to be familiar with the below funda...

Page 14: ...al while enrolment or verification Face Registration 3 3 Try to keep the face in the center of the screen during registration Please face towards the camera and stay still during face registration The...

Page 15: ...nsure that the screen does not have two faces You can only register one person at a time It is recommended for a user wearing glasses to register both faces with and without glasses Recommendation for...

Page 16: ...Administrator set in the device tap to go to the menu Visitors tap to make a call and the phone will ring After installing the Super Administrator on the device it must be verified by the Super Admini...

Page 17: ...ct your current punch state which is displayed in green Note 1 For the security of the device it is recommended to register a super administrator the first time you use the device 2 The punch state ch...

Page 18: ...supports the input in the Chinese language English language numbers and symbols 1 Tap En to switch to the English keyboard 2 Press 123 to switch to the numeric and symbolic keyboard 3 Tap ABC to retur...

Page 19: ...App tap Mobile Credential and a QR code with employee ID and card number static QR code only includes card number details will appear To achieve contactless authentication a QR code can be used to re...

Page 20: ...CO LTD All rights reserved 2 Enable Mask Detection When the user enables the Enable Mask Detection function the device identifies whether the user is wearing a mask while verification or not The comp...

Page 21: ...tered user ID Tap OK on the main interface after entering 1 1 facial verification mode and entering the user ID If the user has registered a card and password in addition to their face and the verific...

Page 22: ...d multi person facial images with all the face data stored in it At the same time the device can verify up to four people The number of verification results displayed on the right side can be customiz...

Page 23: ...d 2 Enable Mask Detection When the user enables the Enable Mask Detection function the device identifies whether the user is wearing a mask while verification or not The following are the pop ups of t...

Page 24: ...a with the facial template associated to the entered user ID Press on the main interface and select the 1 1 facial verification mode and enter the user ID and tap OK If the user has registered card an...

Page 25: ...ul the prompt box will display the verification result as shown in the figure below 3 6 4 Card Verification 1 N Card Verification mode The 1 N Card Verification mode compares the card number in the ca...

Page 26: ...umber associated with the employee s User ID registered in the device Press on the main interface to open the 1 1 card verification mode Enter the user ID and click OK If the user has registered with...

Page 27: ...red password of the given User ID Tap the button on the main screen to enter the 1 1 password verification mode Then input the user ID and press OK If the user has registered face and card in addition...

Page 28: ...27 Copyright 2022 ZKTECO CO LTD All rights reserved Input the password and press OK Below are the display screens after entering a correct password and a wrong password respectively Verification is s...

Page 29: ...stored to that Personnel ID in the Device Procedure to set for Combined Verification Mode Combined verification requires personnel to register all the different verification methods Otherwise employee...

Page 30: ...Management Device Type and Security Setting and Reset Personalize To customize settings of User Interface Voice Bell Schedules Punch State Options and Shortcut Key Mappings settings Data Mgt To delete...

Page 31: ...Name Tap New User and enter the User ID and Name Note 1 A name can take up to 34 characters 2 The user ID may contain 1 14 digits by default support number and alphabetic 3 During the initial registra...

Page 32: ...permitted to access several menu options as required Note If the selected user role is the Super Admin then the user must pass the identity authentication to access the main menu The authentication i...

Page 33: ...rd in the New User interface to enter the card registration page Swipe the card underneath the card reading area on the Card interface The registration of the card will be successful If the card has a...

Page 34: ...is registered already then the Error Card already enrolled message shows up The registration interface is as follows 5 1 5 Password Tap Password in the New User interface to enter the password regist...

Page 35: ...served Note The password may contain 1 to 8 digits by default 5 1 6 Profile Photo Tap on Profile Photo in the New User interface to go to the Profile Photo registration page When a user registered wit...

Page 36: ...ntrol Role The Access Control Role sets the door access privilege for each user It includes the access group verification mode and it facilitates setting the group access time period Tap Access Contro...

Page 37: ...he All Users interface tap on the required user from the list and tap Edit to edit the user information Note The process of editing the user information is the same as adding a new user except that th...

Page 38: ...ation and then tap OK to confirm the deletion Delete Operations Delete User Deletes all the user information deletes the selected User as a whole from the Device Delete Face Only Deletes the Face info...

Page 40: ...e of the custom role can be set up into 3 roles that is the custom operating scope of the menu functions of the user On the User Defined Role interface toggle Enable Defined Role to enable or disable...

Page 41: ...en select its required sub menus from the list Note If the User Role is enabled for the Device tap on User Mgt New User User Role to assign the created roles to the required users But if there is no s...

Page 42: ...Serial Comm PC Connection Wireless Network Cloud Server Wiegand and Network Diagnosis TapCOMM on the main menu Network Settings 7 1 When the device needs to communicate with a PC over the Ethernet you...

Page 43: ...ding to the network availability DHCP Dynamic Host Configuration Protocol dynamically allocates IP addresses for clients via server Display in Status Bar Toggle to set whether to display the network i...

Page 44: ...ftware Tap PC Connection on the Comm Settings interface to configure the communication settings Function Description Function Name Descriptions Comm Key The default password is 0 and can be changed Th...

Page 45: ...search for the available Wi Fi within the network range Tap on the required Wi Fi name from the available list and input the correct password in the password interface and then tap Connect to WIFI OK...

Page 46: ...cription Function Name Description DHCP Dynamic Host Configuration Protocol DHCP dynamically allocates IP addresses to network clients If the DHCP is enabled then the IP cannot be set manually IP Addr...

Page 47: ...YZ com while XYZ denotes the domain name Disable Domain Name Server Address The IP address of the ADMS server Server Port Port used by the ADMS server Enable Proxy Server The IP address and the port n...

Page 48: ...and Format Description Wiegand Format Description Wiegand26 ECCCCCCCCCCCCCCCCCCCCCCCCO It consists of 26 bits of binary code The 1st bit is the even parity bit of the 2nd to 13th bits while the 26th b...

Page 49: ...nd37 OMMMMSSSSSSSSSSSSCCCCCCCCCCCCCCCCCCCE It consists of 37 bits of binary code The 1st bit is the odd parity bit of the 2nd to 18th bits while the 37th bit is the even parity bit of the 19th to 36th...

Page 50: ...g output bit digits from the Wiegand format Failed ID If the verification fails the system will send the failed ID to the device and replace the card number or personnel IDwith the new one Site Code I...

Page 51: ...ts reserved Network Diagnosis 7 7 It helps to set the network diagnosis parameters Tap Network Diagnosis on the Comm Settings interface Enter the IP address that needs to be diagnosed and tap Start th...

Page 52: ...Time 8 1 Tap Date Time on the System interface to set the date and time Tap Date and Time Auto Sync to enable automatic time synchronization based on the service address you enter Tap Manual Date and...

Page 53: ...the switch time Week Mode Date Mode When restoring the factory settings the time 24 hour and date format YYYY MM DD can be restored but the device date and time cannot be restored Note For example if...

Page 54: ...ccess Log Alert When the record space of the attendance access reaches the maximum threshold value the device automatically displays the memory space warning Users may disable the function or set a va...

Page 55: ...e better the anti spoofing performance using visible light 2D Binocular Anti Spoofing It uses near infrared spectra imaging to identify and prevent fake photos and video attacks 2D Binocular Anti Spoo...

Page 56: ...ges from 0 to 100 The higher the thresholds the lower the misjudgement rate and the higher is the rejection rate and vice versa It is recommended to set the default value of 63 Face Enrolment Threshol...

Page 57: ...ace at once e g if set to 3 the interface displays up to 3 successful user verifications at once Note The Count to Display can be set from 1 to 4 users Discrete Identifying The same face can only be r...

Page 58: ...ication are mutually exclusive options If the Tracking identification switch is turned on the Face comparison interval function in the Face Identifying Settings will be disabled and vice versa Process...

Page 59: ...TD All rights reserved Connect to ZSmart APP After downloading and installing the ZSmart APP on your phone create an User account initially with your Email ID After creating the User account log in to...

Page 60: ...oFace X DS User Manual P a g e 59 Copyright 2022 ZKTECO CO LTD All rights reserved You can add the device by Scanning a code After the addition is successful the device is displayed on the terminal pa...

Page 61: ...Screenshot Click to take a screenshot Speak The icon will become blue when you click it and you can talk to the device at this time Record Click to record a video Photo album View and delete screensho...

Page 62: ...he range is 70 to 90 C Detection Management 8 6 Tap Detection Management on the System interface to configure the Detection Management settings Function Description Function Name Description Enable Ma...

Page 63: ...Alarm Delay s It is the delay s time for triggering an external alarm It can be set in seconds Users may disable the function or set a value between 1 to 255 Update Firmware Update the detection firm...

Page 64: ...enter the background of the device for maintenance User ID Masking When enabled and then the user is successfully compared and verified the User ID in the displayed verification result will be replac...

Page 65: ...lize interface to customize the display style of the main interface Function Description Function Name Description Wallpaper It helps to select the main screen wallpaper according to the user preferen...

Page 66: ...l enter standby mode This function can be disabled or set a value within 1 999 minutes Main Screen Style The style of the main screen can be selected according to the user preference Company Name Ente...

Page 67: ...the scheduled bell Ring Tone Select a ringtone Internal Bell Delay s Set the replay time of the internal bell Valid values range from 1 to 999 seconds All Bell Schedules Once the bell is scheduled on...

Page 68: ...Mappings Manual and Auto Mode The main interface will display the auto switch punch state key However the users will still be able to select alternative that is the manual attendance status After time...

Page 69: ...ey If the Shortcut key is defined as a function key such as New user All users etc the configuration is completed as shown in the image below If the Shortcut key is set as a punch state key such as ch...

Page 70: ...2022 ZKTECO CO LTD All rights reserved Once the Switch cycle is selected set the switch time for each day and tap OK to confirm as shown in the image below Note When the function is set to Undefined t...

Page 71: ...s Records To delete the attendance data access records conditionally Delete Attendance Photo To delete the attendance photos of designated personnel Delete Blocklist Photo To delete the photos taken d...

Page 72: ...lpapers in the device Delete Screen Savers To delete all the screen savers in the device The user may select Delete All or Delete by Time Range when deleting the access records attendance photos or bl...

Page 73: ...ollowing conditions The relevant door s current unlock time should be within any valid time zone of the user s period The corresponding user s group must already be set in the door unlock combination...

Page 74: ...type options Door Lock Delay s The length of time that the device controls the electric lock to be in unlock state Valid value 1 to 99 seconds 0 seconds represents disabling the function Door Sensor D...

Page 75: ...Trigger door open Trigger Alarm Trigger door open and Alarm Verify Mode by RS485 The verification mode is used when the device is used either as a host or slave The supported verification mode includ...

Page 76: ...ed Tap the grey box to search the required Time Zone and specify the required Time Zone number maximum up to 50 zones On the selected Time Zone number interface tap on the required day that is Monday...

Page 77: ...fter the Start Time such that Start Time is 00 00 and End Time is 23 59 4 The default Time Zone 1 indicates that the door is open all day long Holidays 11 3 Whenever there is a holiday you may need a...

Page 78: ...trengthen security In a door unlocking combination the range of the combined number N is 0 N 5 and the number of members N may all belong to one access group or may belong to five different access gro...

Page 79: ...son is from AC group 8 Note To delete the door unlock combination set all the Door unlock combinations to 0 Anti Passback Setup 11 5 A user may be followed by some person s to enter the door without v...

Page 80: ...ut or the user can check out only if the last record is a check in otherwise the alarm is triggered Duress Options 11 6 Once a user activates the duress verification function with a specific authentic...

Page 81: ...erface to search for the required event logs The process of searching for attendance and blocklist photos is similar to that of searching for event logs The following is an example of searching for ev...

Page 82: ...Manual P a g e 81 Copyright 2022 ZKTECO CO LTD All rights reserved 3 Once the record search completes Tap the record highlighted in green to view its details 4 The below figure shows the details of th...

Page 83: ...the printing function can print attendance records when a printer is connected this function is optional and only implemented in some products Tap Print on the Main Menu interface Print Data Field Set...

Page 84: ...the Printer Options on the Print interface Toggle button to enable or disable the Paper Cut function Remarks To turn on the Paper Cut function it is required to connect the device with a printer with...

Page 85: ...ally Test LCD To automatically test the display of the LCD screen by displaying all the color bands including pure white and pure black to check whether the screen displays the colors accurately Test...

Page 86: ...e Description Device Capacity Displays the current device s user storage card password and face storage administrators records attendance and blocklist photos and profile photos Device Info Displays t...

Page 87: ...u to set the IP address and gateway of the device NOTE The IP address should be able to communicate with the ZKBioSecurity server preferably in the same network segment with the server address 2 In th...

Page 88: ...w Add Device on the Software 16 2 Add the device by searching The process is as follows 1 Click Access Device Search to open the Search interface in the software 2 Click Search and it will prompt Sear...

Page 89: ...r needs to set the Server before login The steps are given below 1 In System Basic Management Parameters set Enable QR Code to Yes and select the QR code status according to the actual situation The d...

Page 90: ...client After the client is identified successfully set the Client Name and tap Connection Test 5 After the network is connected successfully tap Save The Mobile Credential function is only valid when...

Page 91: ...tless authentication to open the door While using this function for the first time the App will prompt to authorize the modification of screen brightness settings as shown in the figure The QR code is...

Page 92: ...e and forehead properly and do not cover your face and eyebrows with your hair 5 It is recommended to show a normal facial expression A smile is acceptable but do not close your eyes or incline your h...

Page 93: ...reflect light For persons with thick eyeglasses frames it is recommended to capture two images one with eyeglasses and the other one without them Face Complete face with clear contour real scale even...

Page 94: ...gistration the feature template Fingerprint template Face template Palm template will be saved on the device according to the device type you have selected to verify the unique similarity between you...

Page 95: ...e you enable this function we assume that you are aware of the potential security risks 5 All the data collected by our products is encrypted using the AES 256 algorithm All the data uploaded by the A...

Page 96: ...nt Name Hazardous Toxic Substance Element Lead Pb Mercury Hg Cadmium Cd Hexavalent Chromium Cr6 Polybrominated Biphenyls PBB Polybrominated Diphenyl Ethers PBDE Chip Resistor Chip Capacitor Chip Induc...

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