Westpac EFTPOS Connect Quick Reference Manual Download | Manualshive

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EFTPOS CONNECT

A quick reference guide to help

you get started right away.

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Summary of Contents for EFTPOS Connect

Page 1: ...EFTPOSCONNECT A quick reference guide to help you get started right away...

Page 2: ...re that allows your terminal to communicate with your Point of Sale software 02 9998 9800 Monday to Friday 8 30am 10 00pm Sydney time Saturday 10 00am 5 00pm Sydney time Sunday 10 00am 3 00pm Sydney t...

Page 3: ...rocessing transactions integrated mode 8 Card interface options 8 Processing a sale 8 Processing a refund 9 Receipts 9 Processing a settlement integrated mode 9 Manual settlement 9 Connectivity switch...

Page 4: ...ake the battery pack included in the box Plug in the battery pack and make sure that it clips in securely Close the battery cover and turn the lock to secure Plug in the battery pack Let sgetyournew t...

Page 5: ...s the Paper feed button on the terminal to ensure the paper has been loaded correctly and feeds through the roller smoothly Note The EFTPOS Connect terminal comes with a 4G SIM card inserted in the SI...

Page 6: ...ays the start up screen Alternatively place the terminal onto the base Configuringyourterminal Once your EFTPOS Connect terminal is connected the Linkly Client software needs to be installed and set u...

Page 7: ...urs a day 7 days a week ConnectingtothePOS You can connect your new terminal to your POS by following the steps below 1 From the terminal press the Func key enter 11112227 into the terminal and press...

Page 8: ...f a contactless card device is presented position it above the terminal screen for processing 4 Alternatively when a card is being inserted or swiped select the application or account type on the term...

Page 9: ...egistered trademark of Mastercard International Incorporated Processingasettlement integratedmode Manual settlement You ve the option to perform a manual settlement anytime throughout the day This fun...

Page 10: ...nal will print a receipt Processing a refund in standalone mode 1 Press the menu key next to the 3 key on the idle screen 2 Press the 1 followed by 3 key to select a refund transaction 3 Key in the re...

Page 11: ...d from the terminal 1 Ensure that the power cable is securely connected to the terminal 2 Power off the terminal for 10 seconds and then turn it back on again 3 Retry the transaction 4 If the problem...

Page 12: ...a different account If the transaction is declined again request another form of payment Advise the customer to contact their card issuer 13 AMOUNT OVER MAX Amount exceeds daily limit Request another...

Page 13: ...imits Request another form of payment Advise the customer to contact their card issuer 91 UNABLE TO PROCESS TRAN Connection with bank is unavailable Retry the transaction by asking the customer to ins...

Page 14: ...14 NOTES...

Page 15: ......

Page 16: ...2020 Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714 WBCEFTQRG001 1120...

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