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CommLink IV

Technical Guide

www.wattmaster.com

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Summary of Contents for CommLink IV

Page 1: ...CommLink IV Technical Guide www wattmaster com ...

Page 2: ...Settings 6 USB Driver Installation for Windows Vista 7 USB Serial Converter Driver Installation for Windows Vista without Internet Connection 7 USB Serial Port Driver Installation for Windows Vista without Internet Connection 7 USB Serial Converter and Serial Port Driver Installation for Windows Vista with Internet Connection 9 USB Driver Installation for Windows XP 10 USB Serial Converter Driver ...

Page 3: ...d modem that can be used with a CommLink IV or a computer It is used to provide remote dial up communications with the CommLink IV When it is used as a computer modem at the remote computer location it connects to the remote computer NOTE WattMaster will not support any other internal or external modems by other manufacturers The Remote Link connects to the CommLink IV communications interface at ...

Page 4: ...te communications follow the instructions included in your IP Module Technical Guide or Remote Link II Technical Guide IMPORTANT NOTES Follow the included CommLink IV connection and wiring instructions sheet Figure 1 on page 5 to connect and conﬁgure the CommLink IV before beginning the USB driver installation procedure Make sure you follow the appropriate directions for your Windows version and P...

Page 5: ...CommLink IV Technical Guide 5 Operator Interface Connections and Wiring Figure 1 CommLink IV Connection Wiring ...

Page 6: ...CommLink IV Technical Guide 6 Operator Interface Communication Settings Figure 2 CommLink IV Communication Settings ...

Page 7: ... drivers that you need the next window will state Insert the disk that came with your FT232R USB UART Insert the USB Drivers CD ROM into your CD ROM drive and then click Next 4 A message will appear that states Installing driver software with a status bar indicating the status of the process 5 A message should appear on the screen stating that the software has been successfully installed Click Clo...

Page 8: ...ation was not successful refer to the Vista Troubleshooting section on page 18 5 A message will now pop up from the toolbar that reads Your devices are ready to use USB Driver Installation for Windows Vista 6 Click on this message to ﬁnd your CommLink s COM port number You will need this number when installing Prism 7 If the number is 10 or greater go to Changing the USB COM Port Number in the Tro...

Page 9: ...ng the status of the installation process 5 The Driver Software Installation Window will disappear when the serial converter software installation is complete If the installation was not successful refer to the Vista Troubleshooting section on page 18 6 The Found New Hardware Window will appear again and will state Windows needs to install driver software for your Serial Port Select the ﬁrst optio...

Page 10: ... CD ROM supplied with the CommLink IV DO NOT download drivers from the FTDI website because they will not work for the CommLink IV Interface NOTE If for any reason you cancel out of the New Hardware Wizard before installing the USB drivers or if you receive an error message during installation the drivers will not be installed You must then install the drivers using the directions in the XPTrouble...

Page 11: ...e click Finish USB Serial Port Driver Installation for Windows XP 1 Once the USB Serial Converter software is installed the Found New Hardware Wizard will appear again to download the USB Serial Port software 2 Follow steps 1 though 7 of the previously described USB Serial Converter Installation instructions 3 Click Finish when the wizard is done downloading the software 4 Windows XP requires you ...

Page 12: ...ck on the plus sign next to Ports to see all of the common ports 7 Locate the USB Serial Port COM The COM in parentheses is the port it is located on Write this COM port number down You will need to know this when setting up the Prism software 8 If the COM port number is 10 or greater go to Changing the USB COM Port Number in the Troubleshooting section on page 21 otherwise continue with the secti...

Page 13: ...indow s Baud Rate ﬁeld type in the baud rate 19200 and press Enter 9 If you are using a single loop CommLink type a 1 in the CommLink ﬁeld in the Job Site Window and press Enter For all other conﬁgurations leave 0 in the ﬁeld 10 Click Done 11 Click Communications again and select Go OnLine Prism Set Up Instructions Prism Set Up 1 Open your Prism software 2 Click on the Key button and type in your ...

Page 14: ...rism II Set Up 1 Open your Prism II software 2 Click on the Login button and type in your level 3 passcode default 9288 Click OK 3 If Prism II is online click the ON LINE button to make it go OFFLINE 4 Click the Job Site button to open the Job Sites Window 5 Click on any empty location in the Job Site Selection Window and then type in a job name in the Selected Location box and press Enter 6 In th...

Page 15: ... 11 From the Communications menu select Search for Units Prism II Setup Instructions 12 The Search for Installed Units Window will pop up Click Start Search to initiate an automatic detection of all installed controllers on your system 13 If everything is working correctly Units Found on this Loop should increment 14 If Units Found on this Loop stays at zero check the wiring to the CommLink IV and...

Page 16: ...SB connection This LED only ﬂashes when your CommLink is connected to a computer and data is sent from Prism to the CommLink via USB TX CPU Indicates transmitted data status This LED only ﬂashes when your CommLink is connected to a computer and data is sent to Prism from the CommLink using USB or Ethernet RX CPU Indicates received data status This LED only ﬂashes when your CommLink is connected to...

Page 17: ...Cisco NetGear LinkSys or WatchGuard Technologies Also some ISPs provide IPAddress ranges that are already ﬁre walled at the NOC or ISP Head End Make sure that your IT Department or ISP can create a mapped TCP port 39288 on your ﬁrewall proxy to TCP port 39288 on the assigned IP Address of the CommLink IV Only with proper configuration of the Firewall Proxy are connections to the CommLink IV from o...

Page 18: ...Link communication dip switch is set to Multi Make sure that in Prism the CommLink ﬁeld in the Job Sites Window is set to zero for multiple loop In Prism II make sure that Multiple Loop Conﬁguration is selected for Network Conﬁguration in the Job Sites Window NOTE WattMaster Controls Technical Support cannot troubleshoot internal PC and or Windows based operating system problems NOTE WattMaster Co...

Page 19: ...ill now display the message Search for driver software in this location If the location is correct click Next and go to step 10 If not click Browse 9 Select the CD ROM location from the list of folders and then click OK 10 A message will appear that states Installing driver software 11 When the installation is complete the window below will appear Click Close 12 If the problem was in the Universal...

Page 20: ...n the categories Other devices Ports or Universal Serial Bus controllers Click the item containing the exclamation point 4 Right click on USB Serial Port and then click Update Driver The Hardware Update Window will appear 5 In response to the question Can Windows search for software click the radio button No not at this time and then click Next Insert your USB Drivers CD ROM into your CD ROM drive...

Page 21: ... you know you are not currently using 6 Once you select the correct COM port number click OK and close any windows opened in the process of changing the port number Make note of this number because you will need it for your Prism setup Changing the USB COM Port Number When the CommLink is ﬁrst plugged in it will be assigned a COM port number to be used for communicating with the Prism software If ...

Page 22: ...CommLink IV Technical Guide 22 Operator Interface Notes ...

Page 23: ...CommLink IV Technical Guide 23 Operator Interface Notes ...

Page 24: ...m WM CLIV TGD 01C Printed in the USA April 2008 All rights reserved Copyright 2008 WattMaster Controls Inc 8500 NW River Park Drive Parkville MO 64152 Phone 816 505 1100 www wattmaster com Fax 816 505 1101 ...

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