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WARNING

!

WATERCO POOL HEAT PUMP

User and 

Care Guide Manual

This equipment must be installed and serviced by a qualified technician.
Improper installation can create electrical hazards which could result in property
damage, serious injury or death. Improper installation will void the warranty.

Notice to Installer

This manual contains important information about the installation, operation and
safe use of this product. Once the product has been installed 

this manual must

be given to the owner/operator of this equipment.

Summary of Contents for Side Discharge

Page 1: ...on can create electrical hazards which could result in property damage serious injury or death Improper installation will void the warranty Notice to Installer This manual contains important information about the installation operation and safe use of this product Once the product has been installed this manual must be given to the owner operator of this equipment ...

Page 2: ...c 17 mode for the pool and spa Smart Energy model only How to Program The Multi Function 18 Electronic Control Timer to Control Your Pool Pump Filtration How to Program The Timer 18 How to Stop The Timer 18 Electrical connection required to use 18 the integrated pool water pump timer of your pool heat pump Protection Devices 20 Adjustment of The Bypass Valves 20 MAINTENANCE OF YOUR POOL HEAT PUMP ...

Page 3: ... should not be of concern as your Waterco pool heat pump can heat up your pool 80 more economically than the fossil fuel heating or heaters with electric elements Waterco pool heat pumps are designed specifically to heat up your swimming pool economically To appreciate the benefits that the product will bring you make sure to operate the unit when the atmospheric conditions specified in this docum...

Page 4: ..._________________________________________________________ Dealer Phone _______________________________________________________________ We have provided important safety messages in this manual and on your pool heat pump Always read and obey all safety messages This is the safety alert symbol This symbol alerts you to hazards that can kill or hurt you and others This is a very important label This ...

Page 5: ... vital to the longevity of your pool heat pump Pay particular attention to the total alkalinity and total dissolved solids It is highly recommended that you have your pool chemistry checked often by an outside independent pool store Your pool water chemistry must be maintained at all times as shown in the table below to prevent damage to your pool heat pump WARNING IMPORTANT DESCRIPTION NORMAL RAN...

Page 6: ... heat pump It is also important to allow clearances for future service and maintenance procedures The unit is designed for outdoor installation and should not be installed in a totally enclosed area such as a shed garage etc unless ventilation is provided to ensure adequate air exchange for proper operation Re circulation of cold discharged air back into the evaporator coil will greatly reduce uni...

Page 7: ...our therefore causing water to drain out of the unit base In order to avoid water accumulation you may use decorative rocks around the concrete slab or a basin under the unit Please note this is a normal characteristic of a pool heat pump and not a service or warranty issue Air is pulled through the evaporator coil and discharged through the top or front grill Clearances should be allowed in front...

Page 8: ...ase of service 1 Either a 1 3 pound check valve or a loop MUST be installed between the pool heat pump and any automatic chlorinator to prevent highly chlorine concentrated water from flowing back to the pool heat pump when the pool pump is not running 2 Units which are located below the water level of the swimming pool may require the pressure switch to be adjusted This can be checked by the foll...

Page 9: ...TED BEFORE OPENING THE ACCESS PANEL WARNING Electrical Connection Standard 60 Hz power supply 208 240 v 60Hz 1 phase Standard 50 Hz power supply 208 240 v 50Hz 1 phase 3 phase power supply 200 230 v 50 60 Hz 3 phase 380 420 v 50 60 Hz 3 phase Breaker Size Please consult name plate on the base or the side of your pool heat pump for running amperage and required breaker size Electrical Wire Size Ple...

Page 10: ... not properly bonded CAUTION It is recommended when using automatic chlorinators to ensure that they are properly installed and bonded Some of these systems may leak stray voltage and currents into the water causing severe electrolysis This dramatically shortens the life of the pool heat pump and will void the warranty NOTE Bonding to pool pump is not required to above ground pool pumps but all ot...

Page 11: ...t SubZero 32 F 0 C 50 F 10 C Reversible XLR 43 F 6 C 65 F 18 C All others 52 F 11 C 65 F 18 C The speed of heating is dependent upon five basic factors 1 Size of the pool 2 How many degrees the water is to be heated 3 Ambient air temperature the warmer the air the less time required to heat 4 Use of a solar blanket 5 The size of the pool heat pump To achieve initial heating your pool heat pump and...

Page 12: ...y of the following conditions occur the electronic control of your unit will activate a defrost mode until all frost from the evaporator has melted Condensation of water on the evaporator coil tends to frost up quicker when the following occur 1 When atomospheric conditions are as stated above 2 When the evaporator is dirty 3 When installation clearances are not respected Defrost is activated for ...

Page 13: ...Pump The pool heat pump can be stopped by pressing the ON OFF button once To Check and Adjust Temperature Settings To program the desired water temperature press BOTH the UP and DOWN arrow keys at the same time until the temperature degree displays change degree then release them Press the UP arrow or DOWN arrow to program the desired temperature The temperature setting will automatically flash an...

Page 14: ...with diagnostics During the defrost cycle the fan motor stops working and the hot gas is injected into the evaporator to melt the frost However when the unit makes 4 cycles heating and defrost consecutive within 1 hour the unit goes into protection mode to avoid inefficient use of electricity These frequent defrost cycle s mean that the conditions of ambient temperature and humidity do not allow t...

Page 15: ...ectronic control eg 24 C 3 To determine the differential subtract the pool water temperature from the pool heat pump displayed temperature 26 24 2 C Therefore we must compensate for the 2 C variation 4 Press BOTH the UP and DOWN arrow keys until the programmed temperature is displayed the temperature you have previously set then release both buttons 5 Press the ON OFF button and release 6 Using th...

Page 16: ...mp When the unit is first turned on and water is flowing the fan motor will start blades will turn followed by the compressor 3 to 5 minutes later the compressor and fan may start together when the unit has automatically cycled off for a period of time and then restarts To Stop The Pool Heat Pump The pool heat pump can be stopped by switching off the electrical power supply or by setting the desir...

Page 17: ...1 Press and release the SET key until F C appears on the temperature display 2 Whilst F C is still on the display Press and release the UP or DOWN arrow key until C is displayed 3 Release all keys and the control will now be set for Celcius do not press any other keys for 5 seconds To go back to Farenheit follow the same instructions above however when you are at step 2 F will need to be shown on ...

Page 18: ...ange and Orange Black wires located inside the electric box junction of the pool heat pump must be connected to the water pressure switch connected on the water piping going to the SPA Electrical connection to an automation system to the pool for Smart Energy model only It is possible to carry out the connection of the Multi Function electronic control to an automation system for models P4 or P8 T...

Page 19: ...pump will work until it reaches the programmed water temperature How to program the timer 1 Press the SET key until FIL is displayed 2 If you want the pool pump to work continuously press the up or down arrow until ON is displayed 3 If you want the pool pump to work during a specific period press the up or down arrow until the number of hours per day of the filtration that you desire is displayed ...

Page 20: ...amps NOTE The junction box of the timer does not provide power for the swimming pool pump but instead switches the power which is fed from another source on and off to control the pump An adequate circuit breaker dedicated to the swimming pool pump must be installed with copper wiring used in order for the benficial functions of the timer It may be neccessary to install a ground fault circuit brea...

Page 21: ... VERY IMPORTANT THAT THE BYPASS VALVES ARE SET AS DESCRIBED BELOW FOR THE CORRECT FUNCTION OF YOUR POOL HEAT PUMP When the pool water temperature is between 65 F 18 C and 70 F 21 C please adjust the bypass valve as shown Approx 60 of the water is circulating in the unit OPEN VALVE POSITION HEAT PUMP INLET OULET OPEN VALVE POSITION HEAT PUMP INLET OULET When the pool water temperature is between 70...

Page 22: ...may damage the pool heat pump and will void the warranty Turn the pool heat pump OFF Turn the pool heat pump breaker OFF The water piping MUST be disconnected to drain the pool heat pump s heat exchanger in preparation for winter Once the piping is disconnected the pool heat pump s heat exchanger MUST be emptied the use of a water vacuum cleaner is strongly recommended or if you do not have this t...

Page 23: ... the electronic control does not operate 1 Make sure the circuit breaker has not tripped and or that the fuses are not burn out Take note that only an electrician can verify if the circuit breaker is defective if this is the case repairs will not be covered under the warranty 2 For three phase models this situation could occur when phases are not in the appropriate order The green led light on the...

Page 24: ...ice 4 If the fan blades turn freely switch ON the circuit breaker and the pool heat pump again Note that your fan motor may have an electrical fault if the blades turn freely when the unit is switched OFF and does not start when the unit is switched ON Fan blades turn but compressor is not functioning The pool heat pump has a built in delay timer which prevents the compressor from starting immedia...

Page 25: ... which is best performed early in the morning and continuing for the whole day 1 Turn off the pool heat pump from the circuit breaker and the pool pump 2 Open the bypass valve refer to drawing on page 5 3 Close the IN and OUT water valves on the unit 4 Restart the pool pump The pool heat pump must remain OFF 5 When all of the water around the base of the pool heat pump has dried open the water IN ...

Page 26: ...bZero 32 F 0 C 50 F 10 C Reversible XLR 43 F 6 C 65 F 18 C All others 52 F 11 C 65 F 18 C 1 IMPORTANT For safety switch OFF the circuit breaker 2 Allow the ice to melt and then inspect the evaporator to ensure it is free of debris and leaves 3 If the evaporator is dusty or dirty clean it with a light spray of water and allow it to dry do not use high pressure it may damage the evaporator fins 4 Wh...

Page 27: ...d by the owner 1 Make sure the by pass valves are in the correct positions to ensure sufficient water flow insufficient water flow will cause the compressor to shut off early 2 If you have installed a timer or the pool heat pump is equipped with an integrated timer be sure it is programmed to allow the pool pump to work for sufficient time in order to reach the programmed temperature 3 Ensure the ...

Page 28: ...ture use the reading from the electronic control on the pool heat pump Circuit breaker trips If you have purchased a remote control or other equipment make sure this equipment was properly installed If the problem originates from the installation of this equipment Waterco s warranty will not apply and you will have to pay the cost of the service call 1 The amperage of the circuit breaker AND the e...

Page 29: ...mp etc 3 An improper installation may cause this situation it will need to be corrected by the owner The temperature shown on pool heat pump is not the same that is shown by the pool thermometer It is possible to have a temperature variation between the temperature shown on the electronic control temperature display of the pool heat pump and a pool thermometer which may be read from different loca...

Page 30: ... pump make sure the electronic control that runs the pool pump and pool heat pump are programmed correctly If the code is still displayed Make sure the pool pump is switched ON Press SET or ON OFF depending on the model to restart the pool heat pump On new installations ensure the installation instructions were respected Check that the pool water level is correct that the pool pump is filled with ...

Page 31: ... C 65 F 18 C For Electroheat SubZero model If the unit carries out 5 consecutives defrost cycles every 15 minutes or less the pool heat pump is then put into protection mode FS4 During this mode the fan blade turns for 30 minutes in order to cool the evaporator The pool heat pump restarts automatically when the external temperature is at 34 F 1 C For Reversible XLR Model If the unit performs 4 con...

Page 32: ...an If not switch the unit OFF from the circuit breaker fuse and use a garden hose to lightly clean the evaporator then allow it to dry before re starting the pool heat pump to avoid premature ice build up on the evaporator Ensure installation instructions have been followed Improper installation e g no air circulation could lead to the pool heat pump continually going into LP or LP3 mode and the i...

Page 33: ...disconnected so that the water flows freely OFF Problem The desired water temperature setting programmed is below 60 F 15 C for the Multi function electronic control OR the electronic control with diagnostics is OFF or could be defective Action Remedy Reprogram the desired water temperature setting to a higher setting for the electronic control with Multi Function For the electronic control with d...

Page 34: ...r service in order to qualify for a warranty claim the original purchaser must have the model name and serial number along with a proof of the original purchase date Proof of purchase must be forwarded to Waterco and they will inform you of the applicable warranty Once connected with a Waterco customer service agent proceed to describe in detail the the problem associated with your pool heat pump ...

Page 35: ... improper installation harsh environment chemical feeding before the pool heat pump improper maintenance of water chemistry or any problem related with instructions not followed and described in this manual by the purchaser and or the end user D Damage to internal piping or components due to improper winterizing before freezing conditions E Repairs to parts or system resulting from unauthorized mo...

Page 36: ...50 796 6002 1 888 796 6002 USA Waterco USA Inc Augusta USA Tel 17067937291 18002477291 website www waterco com This web site address will enable you to select the appropriate website for the country you are in NEW ZEALAND Waterco NZ Limited Auckland New Zealand Tel 64 9 525 7570 EUROPE Waterco Europe Limited Sittingbourne Kent UK Tel 44 0 1795 521 733 CHINA Waterco C Limited Guangzhou China Tel 86...

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