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Proprietary & Confidential - Not for Distribution

REMOTE CONTROL USER GUIDE

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Summary of Contents for TV+

Page 1: ...Proprietary Confidential Not for Distribution REMOTE CONTROL USER GUIDE ...

Page 2: ...ith all my Viya TV set top boxes I cleared the remote pairing but want to pair it to a specific box again I m getting the error message Remote Control Pairing error I have a Samsung TV and would like to program the Viya TV remote to control my TV How do I program the Viya TV Remote to control my TV Can I use a universal remote with Viya TV set top box Where can I purchase this universal remote Wha...

Page 3: ...3 Proprietary Confidential Not for Distribution REMOTE CONTROL USER GUIDE YOUR REMOTE CONTROL UNIT ...

Page 4: ...tial Not for Distribution REMOTE CONTROL USER GUIDE YOUR REMOTE CONTROL UNIT Note The Remote Control unit can also be paired with your TV so you can control the settings including the volume To pair with your TV go to page 9 ...

Page 5: ...mes with via Bluetooth software that allows the remote to speak to the box In the event that your Viya TV remote has lost its pairing with the Viya Media Player simply follow the instructions to pair the remote again to the Media player or instructions to address pairing issues We also provide our customers the option to use the Viya TV remote in infra red mode Benefit Bluetooth allows you to use ...

Page 6: ...w the instructions on the screen to pair before proceeding to the steps below 1 Hold the Power and 0 zero buttons down together until the small LED light under the Power button turns solid green 2 Press the OK button on the remote The STB and TV buttons will light up to indicate that you are now in Infrared mode I want to use my remote with all my Viya set top boxes Each remote is paired to a spec...

Page 7: ...he original box 1 Ensure that you have working batteries installed correctly in the remote 2 Follow the instructions on the TV screen to re establish the connection We recommend standing close to the box when pairing a remote If at first you don t succeed try again If you don t see the Remote Control Paired Successfully message on the screen unplug the power cord from the back of the box for 10 se...

Page 8: ...s Fast Forward key once The remote control will select one of the TV model keys 5 Verify that your remote has been programmed to control your TV by pressing the Home key to launch the TV menu or press the volume keys for testing 6 If the TV responds press the Play Pause button on your remote If the TV doesn t respond press the Fast Forward button again to try the next code for your TV model then f...

Page 9: ...eed to download the software and walk through the steps Enter the device manufacturer and model Manufacturer Sagemcom Model DCIW387 Where can I purchase this universal remote Try a local electronics retailer or purchase online What happens if I need to replace my remote If there is a manufacturer s default then we will happily replace the remote at no charge If your remote has been damaged due to ...

Page 10: ...Proprietary Confidential Not for Distribution Visit www viya vi for more information ...

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