VeriFone V205c Installation Manual Download | Manualshive

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Verifone Part Number DOC470-103-EN-A, Revision A

V205c

Installation Guide

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Summary of Contents for V205c

Page 1: ...Verifone Part Number DOC470 103 EN A Revision A V205c Installation Guide...

Page 2: ...re placing the software into productive use This document including without limitation the examples and software programs is supplied As Is Verifone Inc 1 800 Verifone www verifone com Verifone Part N...

Page 3: ...IN Protection Measures 14 Unpacking Shipping Carton 15 Installing or Replacing MSAM and Micro SD Cards 16 Opening Card Compartment 16 Changing or Installing MSAMs 16 Changing or Installing Micro SD Ca...

Page 4: ...ty 26 Security 26 CHAPTER 4 Troubleshooting Guidelines Display Panel Does Not Work 27 Keypad Does Not Respond 27 Transactions Fail To Process 27 CHAPTER 5 Service and Support Maintenance and Cleaning...

Page 5: ...cessories or documentation from Verifone and maintaining the V205c unit Appendix A Caution and Warning Messages Shows the UL cUL certification compliant translations of all Warning and Caution message...

Page 6: ...Definitions 3DES Triple Data Encryption Algorithm AC Alternating Current ANSI American National Standards Institute cUL Underwriters Laboratories of Canada DC Direct Current DUKPT Derived Unique Key...

Page 7: ...PREFACE Guide Conventions V205C INSTALLATION GUIDE 7 USB Universal Serial Bus VPN Verifone Part Number Table 2 Acronym Definitions continued Acronym Definitions...

Page 8: ...PREFACE Guide Conventions 8 V205C INSTALLATION GUIDE...

Page 9: ...onal design With modular communication options enhanced color display increased processing power expanded memory and two USB peripheral ports Figure 1 V205c Front View Front Features The V205c termina...

Page 10: ...r removing the rear covers the underside of the V205c shows the following Figure 2 V205c Card Compartment View Dual MSAM slots Micro SD Card slot Figure 3 V205c Port Compartment View Ethernet port RJ9...

Page 11: ...eypad interface simplify training and reduce support requests Connects with most POS payment terminals PCs and ECRs Supports payment transactions in a variety of payment environments Rugged and reliab...

Page 12: ...Hand Over Design The 32 bit processing and multi tasking capabilities ensures fast processing of payment payment related and value added applications Exceptional display and printer graphics handling...

Page 13: ...nspection Selecting Location Use the following guidelines to select the best location for the V205c device To Select a Location Choose a location convenient for both merchant and client Far from heavy...

Page 14: ...es or may be part of the general check stand design Position the PED so that it is angled in such a way that PIN spying is difficult Install the PED on an adjustable stand that allows consumers to swi...

Page 15: ...ies and Documentation for more information on related accessories Figure 4 V205c Box Contents Table 3 Mounting Methods and Protection Measures Observation Corridors Method Cashier Customer in Queue Cu...

Page 16: ...ace down on a soft and clean surface to protect the display from scratches 2 Push the locking tab and swing out the compartment cover Figure 5 Accessing Cardholders 3 The MSAM and Micro SD cardholders...

Page 17: ...To change or install Micro SDcards 1 Use steps 1 to 2 of Opening Card Compartment to get to the Micro SD cardholder 2 Remove the old card if any and insert the Micro SD card carefully into the slot w...

Page 18: ...ne cord to the communication port on the terminal then route it directly to a telephone wall jack see Figure 8 This is a direct connection and the line is dedicated to the terminal Figure 8 Direct Tel...

Page 19: ...from the top of the roll 5 Load the paper roll as shown in Figure 10 with the edge of the paper on the top of the roll 6 Swing the paper roll cover until it clicks shut allowing a small amount of pape...

Page 20: ...store at www store verifone com for information on these devices Connecting the V205c to a PC The following illustration shows how to connect the V205c to a computer via the RJ9 to DB9 port cable VPN...

Page 21: ...unit with the terminal as required Contact your Verifone representative If you have changed the context in which the terminal is used or have questions about which power supply should be used Disconn...

Page 22: ...eader Conducting a Smart Card Transaction To conduct a smart card transaction 1 Position the smart card with the gold contacts facing upward 2 Insert the card into the smart card reader slot in a smoo...

Page 23: ...2 Swipe it through the magnetic card reader Contactless Transactions The V205c supports contactless transactions through an integrated contactless module The terminal only becomes active for contactl...

Page 24: ...e smart card or mag stripe slot Signs of damage to the tamper evident label Warning message on the device display NOTE If any device is found in tamper state please remove it immediately from service...

Page 25: ...ic Card Reader Primary Smart Card SAM Card Reader Operating Power 8 V DC 2 25 A Operating temperature 0 to 50 C 32 to 122 F Storage temperature 20 to 60 C 4 to 140 F Relative humidity 5 to 90 RH non c...

Page 26: ...100 Base TX Compliant with IEEE802 3 LAN networks Dial modem RJ11 V 92 standard supported line speeds of up to 56 Kbps USB type A receptacle USB2 0 high speed Mini USB port USB 2 0 high speed RJ9 por...

Page 27: ...isplay panel If there are no characters or the wrong characters are displayed refer to Display Panel Does Not Work 2 If the problem persists contact your local Verifone representative Transactions Fai...

Page 28: ...a test transaction using several different smart cards to ensure the problem is not a defective card Ensure that the card is inserted correctly see Magnetic Stripe Card Reader Use Ensure the MSAM car...

Page 29: ...A M 7 P M EST International Contact your Verifone representative Before returning V205c unit to Verifone you must obtain a Merchandise Return Authorization MRA number The following procedure describe...

Page 30: ...ched as well as your fax number You will be issued MRA number s and the fax will be returned to you 5 Describe the problem s 6 Provide the shipping address where the repaired or replacement unit must...

Page 31: ...epresentative Cables Contact your local Verifone distributor to determine which cable fits your needs Power Supply Accessories Documentation CBL159 312 01 A LAN cable for Ethernet connections CAT5 2 0...

Page 32: ...SERVICE AND SUPPORT Accessories and Documentation 32 V205C INSTALLATION GUIDE...

Page 33: ...e for example air conditioners neon signs highfrequency or magnetic security devices or electric motors Du fait d un risque d lectrocution ou d une d t rioration du terminal ne pas utiliser cet quipem...

Page 34: ...dans une prise ext rieure ou n utilisez pas le terminal l ext rieur La d connexion de l alimentation pendant une transaction peut entra ner la perte des fichiers de donn es de transaction qui ne sont...

Page 35: ...Caution and Warning Messages V205C INSTALLATION GUIDE 35...

Page 36: ...V205c Installation Guide Verifone Part Number DOC470 103 EN A Revision A Verifone Inc 1 800 Verifone www verifone com...

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