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Quick Reference Manual

tupago Verifone VX 520, Quick Reference Manual

Introducing the tupago Verifone VX 520, a reliable and efficient payment processing solution. Simplify your transactions with the Quick Reference Manual, which you can easily download for free from manualshive.com. Enhance your business operations and maximize convenience with this user-friendly device.

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VOICE AUTHORIZATION PHONE NUMBERS

Visa®/MasterCard®
American Express
Discover® Network

QUICK REFERENCE GUIDE

Verifone VX 520

Review this Quick Reference Guide to learn how to run a sale,
settle your batch, and troubleshoot terminal responses.

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Summary of Contents for Verifone VX 520

Page 1: ...ON PHONE NUMBERS Visa MasterCard American Express Discover Network QUICK REFERENCE GUIDE Verifone VX 520 Review this Quick Reference Guide to learn how to run a sale settle your batch and troubleshoot terminal responses ...

Page 2: ...asswords and indicates whether the clerk server is logged in if enabled Unadjusted Report Prints a series of settlement reports by date COMMON ERROR CODES CODE DESCRIPTION ACTION Batch Full Terminal has reached batch transaction capacity Perform batch settlement Card Not Supported Card in use is not supported by terminal Close Batch Batch is 90 full Perform batch settlement Expired Card Card has e...

Page 3: ...erver ID press Enter or Cancel twice to return to main menu LOG ON LOG OFF CLERKS SERVERS SCREEN DISPLAYS YOUR ACTION Server Setup Scroll twice Press F4 for Server setup F3 for Clerk Setup Note F3 HCS Menu Only Password Key supervisor password press Enter Log On Server Press F2 Log on a clerk Server Id Key Server ID press Enter Password Key Server ID password press Enter Confirm Press F2 Cancel MO...

Page 4: ...change fees are charged so make sure to void whenever possible Select SOFTPAY FDMS if option appears Select VOID Select No to locate a specific transaction Select Inv to search by Invoice or Acct to search last 4 of card Key Inv or last 4 of CC Press Enter Terminal will NOT connect to host Merchant receipt will print Select Yes to print customer receipt copy No to skip customer copy Refund sale ha...

Page 5: ...u process You ll ensure the lowest possible rates by batching regularly Please reach out to Dharma Support if you d like to enable automatic batching within your terminal Select SOFTPAY FDMS if option appears Select More key purple key on the far left Select SETTLEMENT Terminal will print report Terminal will connect to host Terminal will print confirmation slip ...

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