Lipman Nurit 3010 User Manual Download

Page: 1 / 94

August 2000

APREL Project No.: LPMB-NURIT 3010

Exhibit 9

Nurit 3010 ARDIS

DataTAC

Point of Sale Device

Lipman USA

FCC ID: O2SNURIT3010A

User’s Manual

Summary of Contents for Nurit 3010

Page 1: ...August 2000 APREL Project No LPMB NURIT 3010 Exhibit 9 Nurit 3010 ARDIS DataTAC Point of Sale Device Lipman USA FCC ID O2SNURIT3010A User s Manual ...

Page 2: ...082 32 001 NURIT 3010 User Manual 1 NURIT 3010 POS EDC TERMINAL USER MANUAL ...

Page 3: ... reproduced transmitted transcribed stored in a retrieval system or translated to any language in any form by any means without the prior written permission of Lipman Copyright 1999 by Lipman Electronic Engineering Ltd All rights reserved TRADEMARKS Trademarks and trade names contained in this manual belong to their respective companies LIPMAN USA INC January 1999 50 Gordon Drive Original Syosset ...

Page 4: ...equipment into an outlet on a circuit different from that to which the receiver is connected Consult your dealer or an experienced technician for help FCC requirements The Federal Communications Commission FCC has established rules permitting this device to be directly connected to the telephone network Standardized jacks are used for these connections This equipment should not be used on party or...

Page 5: ...itions o This device equipment may not cause harmful interference and o This device equipment must accept any interference received including interference that may cause undesired operation If this device equipment is used in a residential area it may cause unacceptable interference to radio and TV reception requiring the operator to take whatever steps necessary to correct the interference Repair...

Page 6: ...ce by anyone other than the Lipman USA Service Center or accredited service centers or damage that is attributable to acts of God Limits and Exclusions There are no express warranties except as listed above LIPMAN USA SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF THIS WARRANTY ALL EXPRESSED AND IMPLIED WARRANTIES ...

Page 7: ...HORIZED DEALER OR SERVICE CENTER ONLY PRODUCTS SHIPPED TO OTHER LOCATIONS WILL BE RETURNED AT OWNERS EXPENSE CONTACT YOUR DEALER FOR THE CORRECT ADDRESS For your future reference SERIAL NO __________________________ found on the bottom of the unit DATE OF PURCHASE _______________________ NAME OF DEALER _____________________________ _____________________________ DEALER S ADDRESS ___________________...

Page 8: ... falls 6 Do not cover slots and openings of the unit for they are provided for ventilation and protection against overheating Never place the unit near radiators or in a place where proper ventilation is not provided 7 Use only the power source as marked on the unit If you are not sure of the type of the power supply to your home consult your dealer or local Power Company 8 Do not place objects on...

Page 9: ...emote risk of electric shock from lightning 14 Never install telephone wiring during a lightning storm 15 Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations 16 Never touch non insulated telephone wires or terminals unless the telephone line has been disconnected at the network interface 17 Use caution when installing or modifying telephone lin...

Page 10: ... the most advanced electronic point of sale POS devices manufactured today This manual explains how to use the NURIT terminal To fully utilize the features of your terminal take some time to familiarize yourself with this manual and the terminal itself Please store this manual in a safe place for future reference ...

Page 11: ...32 001 d NURIT 3010 User Manual NOTE This publication could include technical or typo graphical errors Changes are periodically made to our publications these changes will be incorporated in future editions ...

Page 12: ...Default Report 11 Current Report 12 History Report 14 Display Transaction 16 Last Receipt 17 Performance report 17 Report Setup MERCHANT PARAMS 20 Authorizations Transaction Types 20 Authorizations Card Types 22 Security Levels 23 Edit Header Trailer 29 Set Cash EDC 30 Surcharge Rate 31 Set Batch Time 32 Server ID Invoice 33 Site ID 34 MERCHANT OPTIONS 34 Paper Type 34 No Paper Mode 35 Buzzer Set ...

Page 13: ... Gateway 65 Suffix 65 Via Line Radio 66 DIAGNOSTICS 66 CHAPTER 3 BASIC TROUBLESHOOTING 67 NURIT seems to have no power 67 NO LINE appears on the display 67 Printer does not function properly 68 Card reader not working 68 Possible PIN pad error 68 Receipt prints CANCELED 68 APPENDIX A 69 PHONE CARD 69 REPORTS FOR PHONE CARD 70 APPENDIX B 73 NURIT 3010 3010 QUICK REFERENCE MENU TABLE73 APPENDIX C 77...

Page 14: ...functions available with the NURIT 3010 is explained Setting Time and Date If the time and date need to be adjusted in the NURIT 3010 it can be changed manually Please refer to page 39 for the correct procedure Performing a Sale To perform a credit card sale 1 At the CREDIT SALE ACCOUNT prompt swipe the credit card or manually key in the account number and expiration date 2 The terminal will promp...

Page 15: ...ginal six digit approval code on the sale receipt and press ENTER 5 The terminal will print a receipt that reads RETURN on top Verify This function is used to ensure that a customer has adequate funds on their credit card THIS DOES NOT CHARGE THE CUSTOMER S ACCOUNT 1 At CREDIT SALE ACCOUNT press VERIFY Terminal should display CREDIT VERIFY ACCOUNT 2 Swipe the credit card or key in the account numb...

Page 16: ...isplay APPROVED A receipt will print and read TICKET ONLY on top NOTE Since an authorization has already been obtained there is no need for the terminal to dial out for a second approval This is also dependent on the host protocols However the customer does have to sign the receipt VOIDS Void a Credit Sale A void of a credit card sale can be done if the original sale was performed in the same batc...

Page 17: ...ipt Depending on how your terminal has been programmed the terminal may or may not dial for an approval Void a Forced Sale A void of a credit forced sale is done if the original forced sale was performed in the same batch If the forced sale is from a different batch refer to page 1 RETURN otherwise a Void Forced Sale is done as follows 1 At CREDIT SALE ACCOUNT press VOID Terminal will display CRED...

Page 18: ...OUNT press ENTER until your terminal displays DEBIT SALE ACCOUNT 2 Swipe the debit card debit account numbers can NOT be keyed in manually It must be swiped 3 Key in the amount of the sale and press ENTER 4 The terminal will prompt to enter in a CASH BACK amount If the customer does not want to get cash back press ENTER to bypass this option 5 The terminal will display PLEASE ENTER PIN ON THE PIN ...

Page 19: ... be keyed in manually It must be swiped 4 Key in the amount of the return and press ENTER 5 The terminal will then prompt to enter the authorization from the original sale receipt Key in six digit code and press ENTER 6 The terminal will display PLEASE ENTER PIN ON THE PIN PAD PIN Pad will beep and prompt the customer to enter the PIN number on the pad 7 The terminal will dial process and print re...

Page 20: ...will print receipt ELECTRONIC BENEFITS TRANSFER EBT A special EBT card must be used to perform a sale or receive cash Follow these steps to process an EBT card 1 At CREDIT SALE ACCOUNT press ENTER until your terminal displays EBT SALE ACCOUNT 2 Swipe the EBT card or manually enter the account number including the expiration date or if required the GEN number 3 Terminal will display 1 FOODSTAMP 2 C...

Page 21: ... on to perform cash transactions Refer to Chapter 2 page 24 To perform a Cash Sale 1 At CREDIT SALE ACCOUNT press ENTER until your terminal displays CASH SALE AMOUNT 2 Key in the amount of the sale and press ENTER Terminal will print receipt To perform a Cash Return 1 At CREDIT SALE ACCOUNT press ENTER until your terminal displays CASH SALE AMOUNT 2 Press the RETURN key 3 Key in the amount of the ...

Page 22: ...int receipt with confirmation of activation NOTE Transaction types Void Sale Void Return Void Forced Return Forced and Verify are not applicable with Phone Card Activation Batching To perform a batch release or settlement of transactions stored in the NURIT 3010 memory the following must be done at the end of each work day 1 At CREDIT SALE ACCOUNT press FUNC 2 Terminal will display CHOOSE A FUNCTI...

Page 23: ...eport will be generated Auto Close If a terminal is programmed for auto batch the host will close the batch automatically each night at a specific time and print a batch report However the report will only clear at the time of the first attempted sale after your set batch time Although your terminal will be programmed for auto batch you may still have the option to batch manually ...

Page 24: ...omatically take you into the sub menu or you can use the RETURN and FORCED keys to scroll through the options and menus REPORTS The first menu in the NURIT 3010 is the Report Menu which generates six different types of reports Default Report Current Report History Report Display Transactions and Last Receipt Pressing MENU ESC at the CREDIT SALE ACCOUNT prompt will access this menu Default Report T...

Page 25: ... Press ENTER Terminal will print a defaulted current report Current Report Current report will print the terminal s daily transactions and can be customized with specific options This is where the Default Report would be set 1 At MENU SCREEN 1 REPORTS press ENTER 2 Terminal will display REPORTS 1 Default Report 2 Current Report 3 History Report Using the FORCED key scroll down to number 2 Current ...

Page 26: ...Report will print a full copy of transaction 4 Totals Only will print daily totals only 5 When you have highlighted the type of current report press ENTER terminal will display CHOOSE EDC TYPE 1 ALL 2 CREDIT 3 DEBIT Highlight the selection using the FORCED and press ENTER to make selection 7 Terminal will display ENTER CARD TYPE 1 ALL 2 VISA 3 MasterCard Use the FORCED key to highlight the selecti...

Page 27: ...h totals from the last 30 days You can print a total report of several batches or you can print a report showing totals per batch To do so follow these steps 1 At MENU SCREEN 1 REPORTS press ENTER 2 Terminal will display REPORTS 1 Default Report 2 Current Report 3 History Report 3 Using the FORCED key highlight number 3 HISTORY REPORT 4 Press ENTER Terminal will display FROM BATCH DATE MM DD YY Te...

Page 28: ... Terminal will display CHOOSE EDC TYPE 1 ALL 2 CREDIT 3 DEBIT Use the FORCED key to highlight desired selection and press ENTER 9 Terminal will display ENTER CARD TYPE 1 ALL 2 VISA 3 Master Card Use the FORCED key to highlight desired selection and press ENTER 10 Terminal will display ENTER TRAN TYPE 1 ALL 2 TOTALS ONLY 3 SALE Use the FORCED key to highlight desired selection and press ENTER ...

Page 29: ...eports and press ENTER 2 Terminal will display REPORTS 1 Default Report 2 Current Report 3 History Report Using the FORCED key to highlight number 4 DISPLAY TRANS and press ENTER 3 Terminal will display DISPLAY TRANS 1 Scroll All 2 By Invoice 3 By Clerk Using the FORCED key highlight one of the options and press ENTER to make selection 4 Terminal will display CHOOSE EDC TYPE 1 CREDIT 2 DEBIT 3 EBT...

Page 30: ...copy of last transaction To print copy of last transaction 1 At MENU SCREEN 1 Reports 2 Merch Params 3 Merch Options 2 Press ENTER terminal will display REPORTS 1 Default Report 2 Current Report 3 History Report 4 Display Transaction Using the FORCED key scroll down to number 5 LAST RECEIPT and press ENTER 3 Terminal will automatically print copy of last receipt Performance Report This option will...

Page 31: ...3 Terminal will display CHOOSE EDC TYPE 1 CREDIT 2 DEBIT 3 EBT Highlight a selection by using the FORCED key and press ENTER 4 Terminal will display Reset perf Rprt ENTER Yes ESC No Terminal is prompting if you would like to reset performance report 5 If YES is selected terminal will display Manager Card or ESC for Password 6 Press MENU ESC Terminal will display ENTER PASSWORD 7 Type in a password...

Page 32: ...ghlight 1 Reports and press ENTER 2 Terminal will display REPORTS 1 Default Report 2 Current Report 3 History Report 4 Display Transaction Using the FORCED key scroll down to number 7 REPORT SETUP and press ENTER 3 Terminal will display Vis Mstr Setup 1 Separately 2 Together Highlight a selection by using the FORCED key and press ENTER 4 Terminal will return to the MENU SCREEN Press MENU ESC to re...

Page 33: ... such as Sales Returns Voids etc to be turned off or on At CREDIT SALE ACCOUNT press MENU ESC 1 Terminal will display MENU SCREEN 1 Reports 2 Merch Params 3 Merch Options 4 Host Params 2 Press 2 Terminal will display MERCHANT PARAMS 1 Authorizations 2 Security Level 3 Edit Header 4 Edit Trailer 3 Press ENTER Terminal will display 1 TRANS TYPES 2 CARD TYPES 4 Press 1 Terminal will display Manager C...

Page 34: ...ht an option and press ENTER 9 Terminal will display CREDIT FORCED 1 Disabled transaction is disabled and can not be performed 2 Always Enabled transaction is always enabled 3 Manager Only transaction can only be performed with a manager card Use FORCED key to highlight option and press ENTER to make selection Terminal will always return to this prompt after every selection 10 Scroll to next trans...

Page 35: ...isplay MERCHANT PARAMS 1 Authorizations 2 Security Level 3 Edit Header 4 Press ENTER Terminal will display 1 TRANS TYPES 2 CARD TYPES 5 Press 2 Terminal will display Technic Card or ESC for Password 6 Press MENU ESC Terminal will display ENTER PASSWORD Customer Service must be called to obtain password 7 Once password is entered the terminal will display CHOOSE CARD TYPE 1 VISA or 2 Master Card or...

Page 36: ...inal will always return to this prompt after every selection 10 Scroll to next card type and follow same procedure When finished making all changes press MENU ESC three times Terminal will return to CREDIT SALE ACCOUNT Security Levels This option allows merchants to set security levels for the Menu Batching Card Security Manual Entry of a credit card and printing format of a credit card number To ...

Page 37: ...enables access to the Menu 2 Batch disables or enables access to process a batch 3 Secure Card prompts for last 4 digits or all digits after swiping the card 5 Press ENTER Terminal will display Menu 1 Always Enabled 2 Manager Only 6 Use the FORCED key to highlight an option and press ENTER to make selection Always Enabled will allow access to the menu and Manager Only will prompt for a manager car...

Page 38: ... to highlight number 2 SECURITY LEVEL and press ENTER 3 Press ENTER Terminal will display SECURITY SWITCH 1 Menu 2 Batch 3 Secure Card Use the FORCED key to highlight number 2 BATCH and press ENTER 4 Terminal will display Batch 1 Always Enabled 2 Manager Only Use the FORCED key to highlight and option and press ENTER to make selection Always Enabled will allow access to the menu and Manager Only w...

Page 39: ...ht number 2 SECURITY LEVEL and press ENTER 3 Press ENTER Terminal will display SECURITY SWITCH 1 Menu 2 Batch 3 Secure Card Use the FORCED key to highlight number 3 Secure Card and press ENTER 4 Terminal will display Secure Card 1 1 No Security no security 2 Last 4 Digits terminal will prompt for last four digits of account number after card is swiped 3 All Digits terminal will prompt for reentry ...

Page 40: ...EEN 1 Reports 2 Merch Params 3 Merch Options 3 Press 2 Terminal will display MERCHANT PARAMS 1 Authorizations 2 Security Level 3 Edit Header Use the FORCED key to highlight number 2 SECURITY LEVEL and press ENTER 4 Terminal will display SECURITY SWITCH 1 Menu 2 Batch 3 Secure Card Use the FORCED key to highlight number 4 Card Man Entryand press ENTER 5 Terminal will display CARD MAN ENTRY 1 Disabl...

Page 41: ...To set a security level for the PRINT ACCOUNT 1 At CREDIT SALE ACCOUNT press MENU ESC 2 Terminal will display MENU SCREEN 1 Reports 2 Merch Params 3 Merch Options 3 Press 2 Terminal will display MERCHANT PARAMS 1 Authorizations 2 Security Level 3 Edit Header Use the FORCED key to highlight number 2 SECURITY LEVEL and press ENTER 4 Press ENTER Terminal will display SECURITY SWITCH 1 Menu 2 Batch 3 ...

Page 42: ...igits on both receipt and reports 6 Press MENU ESC three times to return to CREDIT SALE ACCOUNT Edit Header Trailer The receipt header and trailer can be changed manually through the terminal A specific line character or entire header trailer can be changed if needed To make a change follow these steps 1 At CREDIT SALE ACCOUNT press MENU ESC 2 Terminal will display MENU SCREEN 1 Reports 2 Merch Pa...

Page 43: ... FORCED keys to move up and down 6 Use the ALPHA COPY key to change to alphanumeric characters 7 When all changes are completed press ENTER and then press MENU ESC two times to return to CREDIT SALE ACCOUNT Set Cash EDC Cash will be an addition to your Payment Modes and will record cash transactions if necessary To turn this option on follow these steps 1 At CREDIT SALE ACCOUNT press MENU ESC 2 Te...

Page 44: ...ns and press ENTER to make your selection Surcharge Rate This will allow a merchant to add a surcharge rate to a debit transaction To add a surcharge rate 1 At CREDIT SALE ACCOUNT press MENU ESC 2 Terminal will display MENU SCREEN 1 Reports 2 Merch Params 3 Merch Options 3 Press 2 Terminal will display MERCHANT PARAMS 1 Authorizations 2 Security Level 3 Edit Header Use the FORCED key to scroll dow...

Page 45: ... CREDIT SALE ACCOUNT Set Batch Time This option will allow the batch time in the terminal to be set for a specific time This will print a batch report and will not actually dial to batch To change the batch time 1 At CREDIT SALE ACCOUNT press MENU ESC 2 Terminal will display MENU SCREEN 1 Reports 2 Merch Params 3 Merch Options 3 Press 2 Terminal will display MERCHANT PARAMS 1 Authorizations 2 Secu...

Page 46: ... invoice number or both This option can be used for both retail and restaurant applications To turn this option on or off 1 At CREDIT SALE ACCOUNT press MENU ESC 2 Terminal will display MENU SCREEN 1 Reports 2 Merch Parms 3 Merch Options 4 Hosts Params 3 Press 2 Terminal will display MERCHANT PARAMS 1 Authorizations 2 Security Level 3 Edit Header 4 Edit Trailer Use the FORCED key to scroll down to...

Page 47: ...t for a Tab and it can be changed 6 Then press MENU ESC twice to exit menu Site ID This option is used mainly for programming purposes it allows customer service to view or change the terminal number MERCHANT OPTIONS This Main Menu has seven options that can be enabled or disabled manually through the terminal Paper Type Changes paper type to double single ply or customized Single ply prints two r...

Page 48: ...ill display PAPER TYPE 1 Single Ply 2 Double Ply 3 Customized 5 Scroll through options using the FORCED key and press ENTER to make selection 6 Press the MENU ESC key two times to exit the menu No Paper Mode This option disables the printer and will not print a receipt for any transaction To disable a printer 1 At CREDIT SALE ACCOUNT press MENU ESC 2 Terminal will display MENU SCREEN 1 Reports 2 M...

Page 49: ... If password is unknown call customer service 7 Once password is entered terminal will display NO PAPER MODE 1 YES disables the printer 2 NO enables the printer 8 Press ENTER to make your selection Terminal will display Are You Sure ENTER Yes ESC No Make selection and press MENU ESC twice to exit menu Buzzer Set Enables or disables tone when performing certain terminal functions To turn on the buz...

Page 50: ...e to exit menu Operation Mode This option allows the terminal to be set at two different modes Normal or Demo Demo mode for training Normal mode for live transactions If the terminal is set in Demo mode for training purposes revert back to Normal mode for live transactions To place terminal in Demo mode follow these steps 1 At CREDIT SALE ACCOUNT press MENU ESC 2 Terminal will display MENU SCREEN ...

Page 51: ...Are You Sure Enter Yes ESC No 8 Press ENTER and then MENU ESC twice to exit menu Battery Saver This menu gives several options for the battery Available in the NURIT To select an option 1 At CREDIT SALE ACCOUNT press MENU ESC 2 Terminal will display MENU SCREEN 1 Reports 2 Merch Params 3 Merch Options 3 Press 3 Terminal will display MERCH OPTIONS 1 Paper Type 2 No Paper Mode 3 Buzzer Set Use the F...

Page 52: ...ay on Use the FORCED key to highlight an option and press ENTER Then press MENU ESC twice to exit menu Prints Disclaimer This option will print the following statement at the end of a credit card transaction I AGREE TO PAY ABOVE TOTAL AMOUNT ACCORDING TO CARD ISSUER AGREEMENT MERCHANT AGREEMENT IF CREDIT VOUCHER To turn on this option 1 At CREDIT SALE ACCOUNT press MENU ESC 2 Terminal will display...

Page 53: ... Terminal will display MENU SCREEN 1 Reports 2 Merch Params 3 Merch Options 3 Press 3 Terminal will display MERCH OPTIONS 1 Paper Type 2 No Paper Mode 3 Buzzer Set 4 Use the FORCED key to scroll highlighter to 7 Set Menu Type 5 Press ENTER Terminal will display CHOOSE MENU TYPE 1 Auto Scroll 2 Manual Scroll 6 Use the FORCED key to highlight an options and press ENTER to make selection If auto scro...

Page 54: ...per Type 2 No Paper Mode 3 Buzzer Set Use the FORCED key to scroll to 8 Set Halo and press ENTER 4 Terminal will display Manager Card or ESC for Password 5 Press MENU ESC Terminal will display ENTER PASSWORD If password is unknown call customer service 6 Once password is entered terminal will display HALO FOR SALE 1 OFF 2 ON Use the FORCED key to highlight an option and press ENTER 7 If option 2 i...

Page 55: ...Setup This option will print a setup report It will show all the options that have been turned on for the terminal To print this report 1 At CREDIT SALE ACCOUNT press MENU ESC 2 Terminal will display MENU SCREEN 1 Reports 2 Merch Params 3 Merch Options 3 Press 3 Terminal will display MERCH OPTIONS 1 Paper Type 2 No Paper Mode 3 Buzzer Set Use the FORCED key to scroll to 9 PRINT SETUP and press ENT...

Page 56: ... terminal IDs for your host processor To do so follow these steps 1 At CREDIT SALE ACCOUNT press MENU ESC 2 Terminal will display MENU SCREEN 1 Reports 2 Merch Params 3 Merch Options 3 Press 4 Terminal will display HOST PARAMS 1 Hosts Params 2 Hosts Phone 3 Prnt EDC Setup 4 Press ENTER Terminal will display ENTER PASSWORD Type in password if password is not known call customer service and press EN...

Page 57: ...isplay Save Parameters ENTER Yes ESC No 9 Press ENTER and then MENU ESC three times to exit menu Host Phones This option allows the changing of authorization phone numbers and batch phone numbers for the host processor To make any phone number changes 1 At CREDIT SALE ACCOUNT press MENU ESC 2 Terminal will display MENU SCREEN 1 Reports 2 Merch Params 3 Merch Options 3 Press 4 Terminal will display...

Page 58: ...inal will display PHONE TYPE 1 Auth Phones 2 Batch Phones Use the FORCED key to highlight an options and press ENTER to make a selection 7 Press ENTER Terminal will display EDIT PHONE 1 Phone Number 1 2 Phone Number 2 3 Phone Number 3 Use the FORCED key to scroll through primary and secondary phone numbers and press ENTER to edit phone number 8 When changes are completed press ENTER and then MENU ...

Page 59: ... 2 Merch Params 3 Merch Options 3 Press 4 Terminal will display HOST PARAMS 1 Hosts Params 2 Hosts Phone 3 Prnt EDC Setup Use the FORCED key to scroll to 3 Prnt EDC Setup and press ENTER to print 4 Press ENTER and then MENU ESC three times to exit menu Protocol Version This diplays the protocol host verstion Mainly viewed by programmers To view 1 At CREDIT SALE ACCOUNT press MENU ESC 2 Terminal wi...

Page 60: ...nctions that can be changed manually however only a customer service representative should make changes on six of these functions Set Time and Date This allows the time and date to be changed if needed To change the time and date 1 At CREDIT SALE ACCOUNT press MENU ESC 2 Terminal will display MENU SCREEN 1 Reports 2 Merch Params 3 Merch Options 3 Press 5 Terminal will display SYSTEM OPTIONS 1 Set ...

Page 61: ... allows the changing or viewing of the working key for the PIN pad access to this menu is not available without a PIN pad The only time a change should be made in this field is if instructed by customer service 1 At CREDIT SALE ACCOUNT press MENU ESC 2 Terminal will display MENU SCREEN 1 Reports 2 Merch Params 3 Merch Options 3 Press 5 Terminal will display SYSTEM OPTIONS 1 Set Time Date 2 Edit PI...

Page 62: ...his is a field that should only be changed if instructed by customer service To do so follow these steps 1 At CREDIT SALE ACCOUNT press MENU ESC 2 Terminal will display MENU SCREEN 1 Reports 2 Merch Params 3 Merch Options 3 Press 5 Terminal will display SYSTEM OPTIONS 1 Set Time Date 2 Edit PIN Key 3 Sel Mstr Key Use the FORCED key to highlight 3 Sel Mstr Keyand press ENTER 4 Terminal will display...

Page 63: ... by customer service To change the batch number 1 At CREDIT SALE ACCOUNT press MENU ESC 2 Terminal will display MENU SCREEN 1 Reports 2 Merch Params 3 Merch Options 3 Press 5 Terminal will display SYSTEM OPTIONS 1 Set Time Date 2 Edit PIN Key 3 Sel Mstr Key Use the FORCED key to scroll to 4 Set Batch No 4 Press ENTER Terminal will display Technic Card or ESC for Password 5 Press MENU ESC Terminal ...

Page 64: ...atabase This sub menu has two options Void Transaction and Clear Database Void transaction will void a transaction by transaction number and Clear Database will delete a batch and all its transactions in the terminal To Void A Transaction 1 At CREDIT SALE ACCOUNT press MENU ESC 2 Terminal will display MENU SCREEN 1 Reports 2 Merch Params 3 Merch Options 3 Press 5 Terminal will display SYSTEM OPTIO...

Page 65: ... for Password 7 Press MENU ESC Terminal will display ENTER PASSWORD If password is unknown call customer service 8 Enter transaction number to be voided and press ENTER 9 Terminal will display 001 SL 1 00 549974444444444400 10 If display is showing correct transaction to be voided press ENTER 11 Terminal will display VoidTrans 1 ENTER Yes ESC No Press ENTER Terminal will print voided transaction P...

Page 66: ...R Terminal will display EDIT DATABASE 1 Void Transact 2 Clear Database Use the FORCED key to highlight option 2 Clear Database and press ENTER 5 Terminal will display CHOOSE EDC TYPE 1 ALL 2 CREDIT 3 DEBIT Use the FORCED key to scroll through different EDC types 6 Press ENTER to make selection Terminal will display Technic Card or Esc for Password 7 Press MENU ESC Terminal will display ENTER PASSW...

Page 67: ...ry only ALWAYS will prompt for zip code and street address on swiped and manual entries 1 At CREDIT SALE ACCOUNT press MENU ESC 2 Terminal will display MENU SCREEN 1 Reports 2 Merch Parms 3 Merch Options 3 Press 5 Terminal will display SYSTEM OPTIONS 1 Set Time Date 2 Edit PIN Key 3 Sel Mster Key Use the FORCED key to scroll to 6 Working Mode 4 Press ENTER Terminal will display ASK FOR AVS 1 OFF 2...

Page 68: ...d terminal will print a tip line PRINT PERCENT will add a percentage of the transaction amount for the tip A percentage needs to be programmed 1 At CREDIT SALE ACCOUNT press MENU ESC 2 Terminal will display MENU SCREEN 1 Reports 2 Merch Params 3 Merch Options 3 Press 5 Terminal will display SYSTEM OPTIONS 1 Set Time Date 2 Edit PIN Key 3 Sel Mstr Key Use the FORCED key to scroll to 6 Working Mode ...

Page 69: ...aling after entering the dollar amount The goal behind pre dial is to save transaction time To turn on pre dial 1 At CREDIT SALE ACCOUNT press MENU ESC 2 Terminal will display MENU SCREEN 1 Reports 2 Merch Params 3 Merch Options 3 Press 5 Terminal will display SYSTEM OPTIONS 1 Set Time Date 2 Merch Params 3 Merch Options Use the FORCED key to scroll to 7 PREDIAL CALL and press ENTER 4 Terminal wil...

Page 70: ...nu gives option to encrypt terminal manually for the internal PIN Pad To encrypt 1 At CREDIT SALE ACCOUNT press MENU ESC 2 Terminal will display MENU SCREEN 1 Reports 2 Merch Params 3 Merch Options 3 Press 5 Terminal will display SYSTEM OPTIONS 1 Set Time Date 2 Merch Params 3 Merch Options Use the FORCED key to scroll to 8 PIN Pad and press ENTER 4 Terminal will display scrolling arrows Procede w...

Page 71: ...Press 5 Terminal will display SYSTEM OPTIONS 1 Set Time Date 2 Merch Params 3 Merch Options Use the FORCED key to scroll to 9 PIN Pad Configuration and press ENTER 4 Terminal will display Technic Card or Esc for Password 5 Press MENU ESC Terminal will display ENTER PASSWORD If password is unknown call customer service 6 Once password is entered terminal will display CHOOSE PIN PAD 1 Built In 2 Ext...

Page 72: ...ould be a six or greater to obtain good reception and base station will always differ depending on location To check radio signal 1 At CREDIT SALE ACCOUNT press MENU ESC 2 Terminal will display MENU SCREEN 1 Reports 2 Merch Params 3 Merch Options Use the FORCED key to scroll to 6 RADIO TEST and press ENTER 3 Terminal will display RADIO TESTS 1 Radio RSSI 2 Host Radio Ad 3 Radio Info 4 Press ENTER ...

Page 73: ...EDIT SALE ACCOUNT press MENU ESC 2 Terminal will display MENU SCREEN 1 Reports 2 Merch Params 3 Merch Options Use the FORCED key to scroll to 6 RADIO TEST and press ENTER 3 Terminal will display RADIO TESTS 1 Radio RSSI 2 Host Radio Ad 3 Radio Info 4 Use the FORCED key to scroll to 2 HOST RADIO ADDRESS and press ENTER 5 Terminal will display MAN 15540000 Press any key The MAN identifies the radio ...

Page 74: ...DIO TEST and press ENTER 3 Terminal will display RADIO TESTS 1 Radio RSSI 2 Host Radio Ad 3 Radio Info Use the FORCED key to scroll to 4 BATTERY TEST and press ENTER 4 Terminal will display AC POWER OK GOOD BATTERY 5 Press MENU ESC three times to exit menu DOWNLOAD PARAMETERS This menu is used for technical purposes only When and if the terminal needs to be reprogrammed a customer service represen...

Page 75: ... amount of retries 1 At CREDIT SALE ACCOUNT press MENU ESC 2 Terminal will display MENU SCREEN 1 Reports 2 Merch Params 3 Merch Options Use the FORCED to scroll to 8 COMM MENU and press ENTER 3 Terminal will display COMM MENU 1 Min retries 2 DIAL TONE 3 Exchange pref The first option 1 Min retries should be highlighted Press ENTER to make selection 4 Terminal will display 5 Enter the number of ret...

Page 76: ...ENU SCREEN 1 Reports 2 Merch Params 3 Merch Options Use the FORCED to scroll to 8 COMM MENU and press ENTER 3 Terminal will display COMM MENU 1 Min retries 2 DIAL TONE 3 Exchange pref Use the FORCED key to scroll to 2 DIAL TONE and press ENTER 4 Terminal will display DIAL TYPE 1 Tone 2 Pulse Use the FORCED key to highlight an option press ENTER to make selection Then press MENU ESC twice to exit m...

Page 77: ...ch Options Use the FORCED to scroll to 8 COMM MENU and press ENTER 3 Terminal will display COMM MENU 1 Min retries 2 DIAL TONE 3 Exchange pref Use the FORCED to scroll to 3 Exchange pref and press ENTER 4 Terminal will display EXCHANGE PREFIX 1 No 2 Yes Use the FORCED key to highlight an option and press ENTER to make selection 5 If option 2 Yes is selected the terminal will display 6 Enter exchan...

Page 78: ...display MENU SCREEN 1 Reports 2 Merch Params 3 Merch Options 3 Press 8 Terminal will display COMM MENU 1 Min Retries 2 DIAL TONE 3 Exchange pref Use the FORCED key to scroll to 5 SUFFIX and press ENTER 4 Terminal will display SUFFIX 1 No 2 Yes Use the FORCED key to highlight an option and press ENTER to make selection 5 If YES is selected terminal will display 6 Enter suffix press ENTER and then p...

Page 79: ... Merch Options Use the FORCED to scroll to 6 VIA LINE RADIO and press ENTER 3 Terminal will display LINE RADIO 1 Both 2 Line Only Use the FORCED key to highlight an option and press ENTER 4 Then press MENU ESC twice to exit menu DIAGNOSTICS This option allows the terminal to be controlled by customer service via remote control Again this is an option used for technical purposes only ...

Page 80: ...ure the AC adapter is fully plugged into the wall outlet and that its barrel connector mates properly with the terminal s PWR jack If using the NURIT 3010 try pressing ON STANDBY on the keypad If using the NURIT 3010 allow the battery to charge 10 to 12 hours with the terminal on and AC adapter plugged into the wall in standby mode NO LINE appears on the display Check that the telephone RJ 11 conn...

Page 81: ...ector in the printer mechanism is not blocked by a torn piece of paper Card reader not working Make sure that card has been swiped so that its magnetic strip is facing downward and to the right side of the terminal Be sure to swipe card from back to front of the terminal Contact the technical support help desk Possible PIN pad error Verify that the PIN pad is properly plugged into the PIN connecto...

Page 82: ...ne card option activated If a credit or debit card is swiped at the phone card prompt the terminal will automatically switch to the credit or debit card prompt respectively This phone card option is host capture auto dial meaning the terminal will automatically dial out to the host and batch the phone card transactions The terminal must be on and plugged into a phone line for the batching procedur...

Page 83: ...isplayed here ENTER YES CLR NO 3 If using PIN pad have customer press ENTER on the PIN pad Terminal will display CLERK NO This will be host specific 4 If you press CLR terminal will display ENTER AMOUNT 0 At this time enter the correct amount or press MENU ESC to cancel transaction 5 Terminal will dial host return with one of two responses ACTIVATED or NOT ACTIVATED this meaning card was not accep...

Page 84: ... TYPE 1 Condensed Rport 2 Short Report 3 Journal Report 4 Press ENTER Terminal will display CHOOSE EDC TYPE 1 ALL 2 CREDIT 3 DEBIT 4 EBT 5 Use the FORCED to scroll to 7 GENERIC and press ENTER 6 Terminal will display CHOOSE TRANS TYPE 1 ALL 2 SALE 3 FORCED 4 VERIFY 7 Press ENTER Terminal will display SET CURRENT DEFAULTS ENTER YES ESC NO 8 Press ENTER Terminal will print report ...

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Page 86: ...7 Setup Report Gives option to print Visa MC separately or together Default 2 Merchant Params 1 Authorization Enables or disables different transaction card types 2 Security Level Sets security levels for different operations 3 Edit Header Edits up to 5 line header 4 Edit Trailer Edits up to 5 line footer 5 Set Cash EDC Enable recording of cash transactions 6 Surcharge Rate Enable Surcharge for a ...

Page 87: ...h mm 00 2 Edit PIN Key Edit host processor working key 3 Sel Mstr Key Change Master Key location 4 Set batch No Change Batch Number 5 Edit Database Void transaction clear database for selected EDC type 6 Working Mode Switches to AVS for retail Switches tip options for restaurant tab amount for bar 7 Pre dial Call This will cause terminal to dial once card is swiped if option is turned on 8 PIN Pad...

Page 88: ...ulse or tone DTMF dialing 3 Exchange Prefix Sets an exchange prefix before phone number 4 Gateway Not Available 5 Suffix Sets a suffix after the phone number 6 Via Line Radio NURIT Enables both radio phone or phone only 7 Chk Line ON Telephone Line Test 9 Remote Diagnostic 1 Start Diags Remote Diagnostic controlled by the Help Desk PC 2 Set Comm Prm Phone Exchange Prefix Via Baud Dial For Wireless...

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Page 90: ...the paper backward through the printer mechanism This may damage the printer and void your product warranty Inserting a New Paper Roll 1 Unroll the new paper roll so that the imprinted side of the paper is facing you Note that some paper manufacturers do NOT imprint on the roll See illustration on the opposite page 2 Using a scissors cut the leading edge of the paper roll so that it is perpendicul...

Page 91: ...l and lower the paper roll into the spindle slots on each side of the paper compartment 6 Replace the paper cover by first inserting the tabs on each side of the cover into their designated slots on each side of the paper cover Be sure that the paper extends outside of the cover before closing 7 Press down on the back of the cover until it snaps in place You may now use your new paper roll ...

Page 92: ...082 32 001 NURIT 3010 User Manual 79 T h i s P a g e L e f t B l a n k I n t e n t i o n a l l y ...

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Page 94: ...oscow RUSSIA Tel 7 095 2905852 Fax 7 095 2914474 E mail lipman msk g23 relcom ru CHINA BBM LTD Hua Ying Tower D 405 A14 Fuxing Rd Haidian District Beijing P R CHINA 100036 Tel 86 10 63969635 Fax 86 10 63969798 E mail bbm public3 bta net cn SPAIN 10 Lopez de Hoyos Street Office No 5 Madrid 28006 Tel 34 91 411 6292 Fax 34 91 561 0417 E mail nuritsys lipman es TURKEY Gayret Sok No 8 MCG Binasi 80300 ...

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