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Total Recall VR LinX Evolution 

Quick Start Guide 

 

November, 2016 

Guide Issue 15.0  

Total Recall VR Release 10.13.0

 

 

 

 

Copyright © 2016 

Prolancer Pty Ltd

, Sydney, Australia. 

The text of and illustrations in this document are licensed by Prolancer Pty Ltd under a 
Creative Commons Attribution–Share Alike 3.0 Unported license ("CC-BY-SA"). An 
explanation of CC-BY-SA is available a

http://creativecommons.org/licenses/by-sa/3.0/

In 

accordance with CC-BY-SA, if you distribute this document or an adaptation of it, you must 
provide the URL for the original version. Prolancer, as the licensor of this document, waives 
the right to enforce, and agrees not to assert, Section 4d of CC-BY-SA to the fullest extent 
permitted by applicable law. 

Total Recall VR

TM

 is a trade mark of Prolancer Pty Ltd. in Australia and other countries. All 

other trademarks are the property of their respective owners. 

The information in this publication is subject to change without notice. Prolancer Pty Ltd 
assumes no responsibility for any errors that may appear in this publication. 

Summary of Contents for LinX Evolution

Page 1: ...3 0 In accordance with CC BY SA if you distribute this document or an adaptation of it you must provide the URL for the original version Prolancer as the licensor of this document waives the right to...

Page 2: ...l VR web site Available from http www totalrecallvr com 2 Prolancer Pty Ltd Prolancer web site Available from http www prolancer com au 3 Prolancer Pty Ltd Total Recall VR Deployment User Guide 15 0 N...

Page 3: ...l 10 3 3 1 Standard Connectors 10 3 3 2 Expansion Slots 10 4 Installation 12 4 1 Safety Information 12 4 2 General 12 4 3 Location 12 4 4 AC Power 13 4 5 Local Area Network 13 4 6 VoIP Networks 13 4 7...

Page 4: ...Total Recall VR LinX Evolution Page 4 of 35 7 2 Disk Space 33 7 3 Orderly Shutdown 33 8 Troubleshooting 35 8 1 Limited Product Warranty 35 8 2 Support Information 35 8 3 Forums 35...

Page 5: ...urrent session or services that need restarting before an update will apply Ignoring the information will not cause data loss but may cause irritation and frustration Warnings should not be ignored Ig...

Page 6: ...eck box and depress the appropriate mouse button to remove the visual tick in the box Enter 3 Enter 3 using the keys on the numeric keypad Enter 30 95 Enter 30 95 using the keys on your keyboard 1 1 3...

Page 7: ...nd governments worldwide use it to create electronic records of many forms of audio communication including telephone 2 way radio broadcast radio public address room microphones and much more 2 2 Abou...

Page 8: ...accessories If Total Recall VR appears damaged then contact your supplier or us right away Save all packaging and if possible take photos that clearly show the damage to all packaging and Total Recall...

Page 9: ...es Item Description Note A Cover lock Keep the keys in a safe place They are unique to your system B Power on off button A blue light around the power button indicates that the system is on C Easy swa...

Page 10: ...LAN 1 port We recommend you use this port to connect Total Recall VR to you enterprise LAN E USB 2 0 ports Connect a standard USB key to use as a Total Recall VR archive device F DisplayPort connecto...

Page 11: ...Recall VR does not need additional hardware to record VoIP calls The adjacent image shows the hardware required to record calls on one ISDN PRI E1 T1 link Use the two RJ45 connectors to connect the IS...

Page 12: ...any cables used with Total Recall VR If any cable becomes damaged then have it replaced immediately 6 Shut down and unplug Total Recall VR from telephone jacks and then from power outlets prior to mov...

Page 13: ...e the outlet is grounded then have a qualified electrician check it 4 5 Local Area Network Connect Total Recall VR to an Ethernet network by attaching a network cable between the RJ45 jack with label...

Page 14: ...more than few hundred dollars do support it Figure 1 SPAN Port for VoIP Call Recording SPAN ports may be the cheapest and easiest way to start recording VoIP calls and RTP streams however in some case...

Page 15: ...way to connect a Total Recall VR to a RoIP network for the purpose of recording Even if your current Ethernet switch does not support it myriad other switches which cost few hundred dollars only do su...

Page 16: ...es not interact with the calls and audio on the links in any way Total Recall VR may be equipped with one or two tap cards You can connect only one ISDN PRI link to each tap card As a result the numbe...

Page 17: ...Recall VR This ensures that the earthing protection is in place during the rest of the procedure 2 Disconnect the ISDN cable from the PBX by unplugging the cable from the port that it connects to on t...

Page 18: ...nager The Total Recall VR Remote Manager 4 is the only method of access to your Total Recall VR Install Remote Manager on a PC by following the instructions in the Remote Manager User Guide 4 Then to...

Page 19: ...ure a new TRVR connection as shown on the following dialog The Password is 0000 5 Select Set to establish a connection to the Total Recall VR system Once you establish a connection with your Total Rec...

Page 20: ...of Total Recall VR The LAN 1 interface has an IP address of 192 168 1 100 24 The LAN 2 interface has an IP address of 192 168 2 100 24 The Remote Manager Interface accepts connections from client app...

Page 21: ...ecords to Show 50 User Password 0000 Administrator Password 0000 Call Settings Disable Compression No Min Call Length Ignore Max Call Length 60 minutes Max Call Lifetime Ignore VOX Timeout 15 seconds...

Page 22: ...Settings The analogue configuration does not apply to your system ISDN Settings Line Interface E1 Line Frame CRC4 Line Code HDB3 Protocol EuroISDN E1 D Channel 16 B Channels 30 Dial Plan National Loc...

Page 23: ...8 1 100 SIP UDP Port 5060 RTP IP Address 192 168 1 100 RTP Base Port 7000 Archive Settings Reminder No Auto Archive Every No Archive Device Disc Maintenance System Information Recorder ID 1 Remote Man...

Page 24: ...teway Set it to the IP address of your gateway Name Server DNS Set it to the IP address of your DNS LAN 1 IP Address Set it to an IP address for your network Netmask Set it to the netmask for your net...

Page 25: ...required specify RTP end points RTP Streams If required specify RTP streams RTP Stream Pairs If required specify RTP stream pairs Tait VRP If required enable it and specify correct settings SIP Media...

Page 26: ...have completed The recordings can be stored on the Total Recall VR or in one of the many different types of archives The Configuration tab makes provisions for managing the configuration of your Total...

Page 27: ...ress 6 2 Monitoring Use the Monitoring tab in Remote Manager to monitor recordings in progress This tab depends on a streaming audio player to play audio while monitoring recordings The streaming play...

Page 28: ...nel Total Recall VR automatically start monitoring the new recording 6 3 Searching Remote Manager makes provisions for searching for recordings that reside on Total Recall VR systems and recordings th...

Page 29: ...lues for search parameters in any combination to include parameters in the criterion that will be used for the search Only recordings that match the criterion will be selected by the search If you do...

Page 30: ...t are stored in archives which are located on CD DVD or BD discs USB keys or disk drives network drives and local folders Remote Manager uses the audio system of the PC that it runs on to play the aud...

Page 31: ...can use to pause playing 4 Select to stop playing Note that if you navigate away from the Playback tab while play is in progress then Remote Manager will automatically stop the play You must remain on...

Page 32: ...y while archiving to CD media which will not be possible if the front panel cover is closed We recommend you only use DVD and DB discs to archive Total Recall VR does not need to open and close the di...

Page 33: ...s enough free disk space in it to continue recording endlessly A working archiving strategy must be implemented to avoid losing recordings as a result of auto cleaning In general the auto cleaning fun...

Page 34: ...otal Recall VR LinX Evolution Page 34 of 35 The system will stop all recording then stop all applications and then stop its operating system thus avoiding any system damage or damage to recording file...

Page 35: ...r Total Recall VR manuals you still have questions about the operation of Total Recall VR or you are experiencing problems with your Total Recall VR then 1 Please visit the Resources section on our we...

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