Toshiba BV410D-GS02-QM-S Owner'S Manual Download

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Barcode Printer

Owner’s Manual

BV410D-GS02-QM-S
BV410D-TS02-QM-S
BV420D-GS02-QM-S
BV420D-TS02-QM-S

BV410D

BV420D

Summary of Contents for BV410D-GS02-QM-S

Page 1: ...Barcode Printer Owner s Manual BV410D GS02 QM S BV410D TS02 QM S BV420D GS02 QM S BV420D TS02 QM S BV410D BV420D ...

Page 2: ...gainst harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operations of this equipment in a residential area is likely to cause harmful interference in which case the user wil...

Page 3: ...formation about the take back and recycling of this product please contact your supplier where you purchased the product This product including components consumables parts and spares complies with the India E Waste Rules and prohibits use of lead mercury hexavalent chromium polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0 1 by weight and 0 01 by weight for ...

Page 4: ...mbH Carl Schurz Str 7 41460 Neuss Germany Importer For Turkey BOER BILISIM SANAYI VE TICARET ANONIM SIRKETI BCP Yukari Dudullu Tavukcuyolu Cad Demirturk Sok No 8A 34775 Umraniye Istanbul Turkey Manufacturer Toshiba Tec Corporation 1 11 1 Osaki Shinagawa ku Tokyo 141 8562 Japan ...

Page 5: ...ons Operations of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense CAUTION This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received i...

Page 6: ...nt supérieures à 20 cm à partir du corps d une personne Approved Countries Regions for Use for the Devices This equipment is approved to the radio standard by the specific countries regions Please ask Toshiba Tec authorized dealers or service technicians Precaution for Use This product communicates with other devices by radio Depending on the installation location orientation environment etc its c...

Page 7: ...ED This symbol indicates prohibited actions prohibited items Specific prohibited contents are drawn inside or near the symbol The symbol on the left indicates no disassembling MUST be Performed This symbol indicates actions which must be performed Specific instructions are drawn inside or near the symbol The symbol on the left indicates disconnect the power cable plug from the outlet WARNING This ...

Page 8: ...orized Toshiba Tec Corporation representative for assistance Disconnect the plug If foreign objects metal fragments water liquids enter the machine turn off the power switch and disconnect the power cable plug from the outlet and then contact your authorized Toshiba Tec Corporation representative for assistance Continued use of the machine in that condition may cause a fire or an electric shock Di...

Page 9: ...ent likely to cause mains interference Unplug the machine whenever you are working inside it or cleaning it Keep your work environment static free Do not place heavy objects on the top of the machine as these items may become unbalanced and fall causing injury Do not block the ventilation slits of the machine as this will cause heat to build up inside the machine and may cause a fire Do not lean a...

Page 10: ... 20 Precautions 20 Setup procedure of the printer 21 6 Connecting the Cables 22 7 Connecting the AC Adapter and Power Cable 23 8 Turning the Printer On and Off 24 How to turn the power on 24 How to turn the power off 24 9 Opening and Closing the Top Cover 25 To open the top cover 25 To close the top cover 25 10 Loading the Media 26 Loading the media roll label roll and tag roll 26 Loading the fanf...

Page 11: ...10 CONTENTS 14 Troubleshooting 38 Troubleshooting 38 Status lamp 39 Removing jammed media 41 15 Printer Specifications 42 Printer 42 Options 44 16 Media Specifications 45 Media 45 ...

Page 12: ...ar sustained during transportation 3 Keep the carton and internal packing materials for future transportation of the printer Interfaces A USB port and Ethernet support interface are embedded in this printer as standard Wireless LAN Bluetooth and serial interface RS 232C can also be embedded as an option Easy to use The printer mechanism is designed to allow simple operation and easy access to main...

Page 13: ...zed Toshiba Tec Corporation representative Country Region Agency Certification mark Country Region Agency Certification mark Country Region Agency Certification mark Australia SAA Germany VDE Sweden SEMKKO Austria OVE Ireland NSAI Switzerla nd SEV Belgium CEBEC Italy IMQ UK ASTA Canada CSA Japan METI UK BSI Denmark DEMKO Netherla nds KEMA U S A UL Finland FEI Norway NEMKO Europe HAR France UTE Spa...

Page 14: ...s 4 The power cable plug connected to the AC adapter must be able to be inserted into an ICE 320 C14 inlet Refer to the following figure for the shape Country Region North America Europe United Kingdom Australia South Africa Power cable Rated Min Type 125V 10A SVT 250V H05VV F 250V H05VV F 250V AS3191 approved Light or Ordinary Duty type 250V 6A H05VV Conductor size Min No 3 18AWG 3 x 0 75 mm2 3 x...

Page 15: ...pters Front and rear views For the interface section at the rear side refer to P 22 6 Connecting the Cables MECHANICAL HAZARD To avoid injury be careful not to trap your fingers in the paper slot while opening or closing the top cover No Part Name No Part Name 1 POWER button 3 Media view window 2 Media outlet 4 Paper slot 1 2 3 4 ...

Page 16: ...ng The print head will become very hot during printing No Part Name No Part Name 1 Top cover 7 Platen roller 2 Lock release portions left right 8 Media guides left right 3 Media roll holder 9 Core holders left right 4 Holder lock lever 10 Media damper upper 5 Media damper lower 11 Print head 6 Media sensors 3 2 4 5 7 6 8 8 3 10 9 11 1 2 ...

Page 17: ...16 3 Accessories 3 Accessories No Part Name No Part Name 1 Owner s Manual 3 USB cable 2 CD ROM 4 AC adapter 1 2 3 4 ...

Page 18: ... a communication error occurs the paper ends or the printer is not operating correctly 4 FEED button Feeds one sheet of media by pressing this button while the printer is in the online mode This is used to move the cursor upward in the operation of the Help screen or the selection screen 5 RESTART button Returns the printer to the online mode by pressing this button after removing the error Restar...

Page 19: ...e specified access point is lost another one is searched and is connected automatically Wireless LAN connecting 3 Bluetooth connection Bluetooth connecting Indicates the Bluetooth connection status when the optional Bluetooth is installed Bluetooth connectable 4 Bluetooth mode Bluetooth connecting Indicates during the automatic reconnection mode of Bluetooth 5 Data reception Data transmission rece...

Page 20: ... Lights when the printer is in the online mode Blinks when communicating with a host computer 3 ERROR lamp Lights when a communication error occurs the paper ends or the printer is not operating correctly 4 FEED button Feeds one sheet of media by pressing this button while the printer is in the online mode 5 PAUSE button Pauses printing Resets the printer when paused or when an error occurs ONLINE...

Page 21: ... adapter from it For best results and a longer printer life use only Toshiba Tec Corporation recommended media Refer to the Supply Manual Store the media in accordance with How to store and handle the media in this manual This printer mechanism contains high voltage components Therefore you should never remove any of the covers of the printer as you may get an electric shock Additionally the print...

Page 22: ... location where it is used To correctly use and install the printer see the co packed Safety Precautions 3 Check that the printer is turned off Refer to P 24 8 Turning the Printer On and Off 4 Connect the printer to the host computer or network using an RS 232C Ethernet or USB cable Refer to P 22 6 Connecting the Cables 5 Connect the AC adapter to the printer and plug the power cable into a proper...

Page 23: ...mputer with a USB cable Use a USB cable which has a type B plug attached to one of its sides 3 USB interface for connecting a USB memory This is used to connect another device with a USB cable e g the firmware downloading the flash ROM expansion by a USB memory etc and not for user 4 Ethernet interface This is used to connect a network with an Ethernet cable In addition direct connection to the Et...

Page 24: ... 1 into the AC adapter 2 If a power cord is not provided with this printer please purchase the correct one referring to P 12 When purchasing the power cable 2 Plug the AC adapter connector 3 into the power jack 4 at the rear side of the printer 3 Plug the other end of the power cable into a grounded outlet 1 2 4 3 ...

Page 25: ... to complete the loading of Open Type fonts after the power is turned on The ONLINE lamp starts blinking interval 0 5 sec after 10 seconds have passed after the power has come on When the loading of Open Type fonts is completed the ONLINE lamp status is changed to lit While the ONLINE lamp is blinking print data can be received however printing of files including Open Type fonts is not possible Wh...

Page 26: ...ning and Closing the Top Cover To open the top cover While pulling the lock release part 1 open the top cover 2 To close the top cover Close the top cover Be sure to close the top cover completely Otherwise this may affect the print quality 2 1 1 ...

Page 27: ...details refer to P 25 9 Opening and Closing the Top Cover 2 While holding the holder lock lever 1 slide the media holder 2 toward the exterior Be sure to perform calibration of the media sensors whenever you change the media type For details refer to BV400 Series Key Operation Specification in the CD ROM The available media size to be set in the printer is as below Roll diameter Max 127 mm 5 Inner...

Page 28: ... roll holders 2 while its printing surface comes upward When placing the media roll be careful not to let it be folded by coming into contact with the media damper upper 3 and the media damper lower 4 attached to the top cover and the printer 4 Align the media guides 1 to the media roll width While holding the holder lock lever 2 slide the media holder 3 to fix the media roll securely Check that t...

Page 29: ...e the media too much with the media guides Otherwise the media will bend and this may cause jamming or misfeeding 6 Adjust the media sensors For details refer to P 30 11 Adjusting the Media Sensors 7 Close the top cover For details refer to P 25 9 Opening and Closing the Top Cover Be sure to close the top cover completely Otherwise this may affect the print quality 8 Press the FEED button Check th...

Page 30: ...f fanfold paper 1 at the rear side of the printer and insert its leading edge into the paper slot 2 2 Open the top cover For details refer to P 25 9 Opening and Closing the Top Cover 3 Pass the media through the media guides 1 and pull it until it reaches the front of the printer Do not squeeze the media too much with the media guides Otherwise the media will bend and this may cause jamming or mis...

Page 31: ...on 1 of the feed gap sensor is fixed Align the protrusion of the black mark sensor 2 to the position as shown in the figure below Be sure to perform calibration of the media sensors whenever you change the media type For details refer to BV400 Series Key Operation Specification in the CD ROM The feed gap sensor is positioned 6 27 mm right from the media center Black mark sensor 1 Slide the black m...

Page 32: ...he print head mistakenly be sure to feed one label 10 mm or more by pressing the FEED button prior to the next print Otherwise this may cause a media jam Strip mode Option When the optional peel off module is installed and printing is performed in the strip mode labels are automatically removed from the backing paper as each label is printed When you print labels without removing them from the bac...

Page 33: ...S MOVING PARTS KEEP FINGERS AND OTHER BODY PARTS AWAY The cutter is sharp so care must be taken not to injure yourself when handling the cutter Be sure to cut only the backing paper of the label Cutting labels will cause glue to stick to the cutter blades which may affect the cutter quality and shorten its life Use of tag paper with a thickness exceeding the maximum specified value may affect the ...

Page 34: ...media stand Option If the roll diameter exceeds 127 mm 5 and the inner core diameter is 76 2 mm 3 the External media stand option is required 1 Install the External media stand 1 in the foot at the bottom of the printer 2 Insert the media shaft 2 into the core of the media roll 3 3 Insert the media shaft 3 into the slot 4 on the External media stand 4 Insert the leading edge of the media into the ...

Page 35: ...s the media through the media guides 1 and pull it until it reaches the front of the printer Do not squeeze the media too much with the media guides Otherwise the media will bend and this may cause jamming or misfeeding 7 Close the top cover For details refer to P 25 9 Opening and Closing the Top Cover 1 1 ...

Page 36: ...int head or its vicinity immediately after printing You may get burnt if you touch it in such a condition Do not pour water directly onto the printer This may cause damage an electric shock or a fire Do not allow any hard objects to touch the print head or platen roller This may cause damage to them Do not use any volatile solvents including thinner and benzene This may cause discoloration of the ...

Page 37: ...e power off and open the peel off module 2 Clean the surface of the roller 1 the edges 2 of the peel off module cover and the ribs 3 of the backing paper transport guide with a dry soft cloth Media housing 1 Turn the power off and ope the top cover 2 Wipe the media housing with a dry soft cloth If dirt still adheres wipe it off with a soft cloth slightly moistened with mild detergent solution 1 3 ...

Page 38: ...n erratic media advance and poor print quality Store the media in plastic bags and always reseal after opening Unprotected media can get dirty and the extra abrasion from the dust and dirt particles will shorten the print head life Store the media in a cool dry place Avoid areas where they would be exposed to direct sunlight high temperatures high humidity dust or gas The thermal paper used for di...

Page 39: ...r Cable Media is not issued The media is not loaded correctly Reload the media correctly P 26 10 Loading the Media The interface cable is not connected correctly Reconnect the interface cable P 22 6 Connecting the Cables The media sensors are dirty Clean the media sensors P 35 13 Maintenance Nothing is printed Even if the direct thermal mode is selected the direct thermal media is not loaded Load ...

Page 40: ...rror occurs immediately after the printer is turned on It will take approx 10 seconds to enable wireless LAN communication while the ONLINE lamp is being lit Turn on the printer Wait at least 10 seconds after the ONLINE lamp has lit to start the communication LCD message LED Printer status ONLINE ERROR ONLINE ON OFF Normal Online mode Blink OFF Normal Online mode communicating PAUSE OFF OFF Printi...

Page 41: ...lay slot has been decoded LED Printer status POWER ONLINE ERROR ON ON OFF Normal Online mode ON Blink OFF Normal Online mode communicating ON OFF OFF 1 The top cover is opened in the online mode 2 Printing is temporarily stopped paused ON OFF ON 1 A communication error has occurred Only when the RS 232C is used 2 1 Media jamming has occurred 2 2 The media is not loaded correctly 2 3 The media sens...

Page 42: ...N 11 An improper command such as a print command has been received while the firmware is being upgraded in the download mode 12 When any abnormal operations as below are performed a system error occurs a Command fetch from an odd address b Access to the word data from a place other than the boundary of the word data c Access to the long word data from a place other than the boundary of the long wo...

Page 43: ...tion Printing speed In the batch cut mode 50 8 mm sec 2 sec 76 2 mm sec 3 sec 101 6 mm sec 4 sec 127 mm sec 5 sec 152 4 mm sec 6 sec 177 8 mm sec 7 sec In the strip mode 50 8 mm sec 2 sec 76 2 mm sec 3 sec 101 6 mm sec 4 sec Available media width including backing paper 25 4 mm 1 0 to 118 mm 4 6 Effective print width max 108 0 mm 4 25 Dimension W x D x H 169 mm x 213 mm x 173 mm 6 66 x 8 39 x 6 81...

Page 44: ...m sec 2 sec 76 2 mm sec 3 sec 101 6 mm sec 4 sec 127 mm sec 5 sec In the strip mode 50 8 mm sec 2 sec 76 2 mm sec 3 sec 101 6 mm sec 4 sec Available media width including backing paper 25 4 mm 1 0 to 118 mm 4 6 Effective print width max 105 7 mm 4 16 Dimension W x D x H 169 mm x 213 mm x 173 mm 6 66 x 8 39 x 6 81 excluding projecting parts Weight 2 0 kg 4 4 lb Available barcode types UPC A UPC E E...

Page 45: ...rial RS 232C I F board BV700 RS QM S This interface kit enables Serial RS 232C communication AC adapter cover White BV914 ACD QM S Attached to the printer bottom for housing the AC adapter Option Name Type Description Cutter module Black BV224 F QM S A cutter module that fully cuts separates the printed media BV224 P QM S A cutter module that partial cuts dose not fully separate the printed media ...

Page 46: ...ply to problems caused by using media that is not approved by Toshiba Tec Corporation For information regarding Toshiba Tec Corporation approved media contact your Toshiba Tec authorized representative Media type The table below shows the size and shape of the media that can be used on this printer A Black Mark on the back side B Cut position C Feed direction Label Tag paper 5 A A B C 4 2 1 3 3 5 ...

Page 47: ...king paper 25 4 to 118 0 1 00 to 4 64 2 Label width 22 4 to 115 0 0 88 to 4 52 3 Media pitch Label 10 to 999 0 39 to 39 3 25 4 to 152 4 1 0 to 6 0 25 4 to 999 1 0 to 39 3 Tag 10 to 999 0 39 to 39 3 25 4 to 999 1 0 to 39 3 4 Label length 8 to 997 0 32 to 39 2 23 4 to 150 4 0 92 to 5 92 19 4 to 993 0 76 to 39 1 5 Gap black mark length 2 0 to 10 0 0 08 to 0 39 6 0 to 10 0 0 24 to 0 39 6 Black mark wi...

Page 48: ...INAGAWA KU TOKYO 141 8562 JAPAN Barcode Printer Owner s Manual BV410D GS02 QM S BV410D TS02 QM S BV420D GS02 QM S BV420D TS02 QM S 2020 Toshiba Tec Corporation All rights reserved PRINTED IN INDONESIA EO0133138 Ver02 ...

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