Toshiba Bar Code Printer Network Tool Operation Manual Download

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TOSHIBA Bar Code Printer

Network Tool Operation Manual

First Edition:

February

28, 2006

Summary of Contents for Bar Code Printer

Page 1: ...TOSHIBA Bar Code Printer Network Tool Operation Manual First Edition February 28 2006 ...

Page 2: ...tallation Procedure for the User 14 MODIFICATION REPAIR OF INSTALLATION SETTING AND UNINSTALLATION 15 Modification of Installation Setting 15 Repair of Installation Setting 16 Uninstallation of the Product 17 SURVEILLANCE TOOL TEC BARCODE NET ADMIN 20 SURVEILLANCE TIMING 20 TRAP NOTIFICATION 20 CAUTIONS FOR USING TRAP NOTIFICATION 20 Clearing the Block on Trap Notification Windows XP Service Pack2...

Page 3: ...E ON THIS FEATURE 59 Installing the Downloader Only 59 When the User Installs the Product 59 When Connecting Supported Printers to Computer via USB 59 When Connecting Supported Printers to LAN 59 TYPES OF DOWNLOAD FILES 60 OPERATION FLOW 61 Starting Downloader Using Surveillance Tool 61 Starting Downloader Using Start Button 62 Downloading Operation 63 SCREENS DISPLAYED AND USED BY THIS FEATURE 65...

Page 4: ...r the use of any third party other than you except as otherwise expressly provided herein 3 You shall not modify reverse engineering reverse compile or reverse disassemble this Software in whole or in part except as otherwise expressly provided herein 4 You shall not copy or make a duplicate or backup copy of this Software in whole or in part except as otherwise expressly provided herein 5 All tit...

Page 5: ...an use the Product by making startup setting startup in User Mode The table below shows the available features when the Surveillance Tool is started in Administrator mode and in User mode OK Available NG Not available Started in Feature Description User mode Administrator mode Surveillance Tool TEC Barcode Net Admin Login Allows to enter password at startup OK OK Search Adds printers by using the ...

Page 6: ...nt are examples used for explaining operations Unless otherwise specified an operation system used in this document is Windows XP Please note that the screens shown may differ depending on your usage environment and conditions Trademark and Copyright Microsoft and Windows are trademarks of Microsoft Corporation in the United States and other countries Other company and product names may be registe...

Page 7: ...ntium II 400 MHz or higher Intel Pentium III 1 GHz or higher Memory 64 MB or more 256 MB or more HDD Free space of 10 MB or more FDD 3 5 inch FDD Disclaimer The Product allows the Administrator User to monitor printer statuses check change printer setting and download a setting file on the computer monitor for the Supported Printers When an invalid setting is made for the Supported Printers using ...

Page 8: ...ocedure 11 Installation Procedure for the Administrator Full Installation of the Product 11 Installation Procedure for the Administrator Downloader Only 13 Installation Procedure for the User 14 Modification Repair of Installation Setting and Uninstallation 15 Modification of Installation Setting 15 Repair of Installation Setting 16 Uninstallation of the Product 17 ...

Page 9: ...er instructions of the Administrator When Installing the Product on Windows 2000 XP Computer About SNMP Service When you are using the Product on the Windows 2000 XP computer the following Windows components must be installed on the system Select the components from Management and Monitoring Tools WMI SNMP provider Simple Network Management Protocol SNMP Install the SNMP Service following the inst...

Page 10: ...work Management Protocol then click OK 5 The Management and Monitoring Tools screen closes Click Next on the Windows Components Wizard screen 6 The Configuring Components screen appears and the installation begins Follow the instructions on the screen to complete the installation Before starting the installation prepare the Windows installation CD ROM which may be required during the installation ...

Page 11: ...arts Click Next 4 The License Agreement screen appears When you agree click I accept the terms of the license agreement When you do not click I do not accept the terms of the license agreement Clicking I accept the terms of the license agreement allows you to click Next Software License Agreement 5 The Choose Destination Location screen appears When you do not change the location shown on the scre...

Page 12: ... installation of limited features Then click Next 8 The Select Program Folder screen appears Click Next 9 The Confirmation screen appears Check the descriptions under the Confirmation List and click Next when the descriptions are correct When you want to change the setting click Back until the applicable screen appears then make the change 10 The InstallShield Wizard Complete screen appears Click ...

Page 13: ...uct and follow Steps 1 to 6 then start from Step 1 below 1 The Setup Type screen appears Check Custom then click Next 2 The Select Features screen appears Make sure that only TEC Barcode Net Loader is checked then click Next 3 The Select Program Folder screen appears Click Next 4 The Confirmation screen appears Check the descriptions under the Confirmation List and click Next when the descriptions...

Page 14: ...not appear in the Start menu It is recommended that this installation procedure be used when the Surveillance Tool TEC Barcode Net Admin is used in User mode Refer to the section Installation Procedure for the Administrator Full Installation of the Product and follow Steps 1 to 6 then start from Step 1 below 1 The Setup Type screen appears Check Custom then click Next 2 The Select Features screen ...

Page 15: ...s useful in situations where only the Downloader is necessary but full installation was performed Surveillance Tool needs to be removed full installation was performed on the computer which the User uses Downloader needs to be removed only one feature has been installed and one more feature needs to be installed 1 Click Start All Programs TOSHIBA TEC UnInstall TEC Barcode Network Tool 2 The Instal...

Page 16: ... Features screen To remove all features uninstall the Product referring to the section Uninstallation of the Product 5 The screen which shows a progress bar appears Clicking Cancel stops the operation 6 The Maintenance Complete screen appears Click Finish to complete the operation Repair of Installation Setting This reinstalls all features by the previous setup 1 Click Start All Programs TOSHIBA T...

Page 17: ...n 5 The Maintenance Complete screen appears Click Finish to complete the operation Uninstallation of the Product This feature completely removes the Product from your computer Note You may not be able to uninstall the Product by clicking Control Panel Add or Remove Programs In such case follow the uninstallation procedure described below 1 Click Start All Programs TOSHIBA TEC UnInstall TEC Barcode...

Page 18: ...l features by the previous setup check Repair When uninstalling all installed features check Remove 4 The Confirm Uninstall screen appears Clicking OK starts uninstallation 5 The screen which shows a progress bar appears Clicking Cancel stops the operation 6 The Uninstall Complete screen appears Click Finish to complete the operation ...

Page 19: ... 21 How to Start 22 Default Startup 22 Starting from Login Screen 23 Login in Administrator Mode 23 Login in User Mode 24 Addition of Printers to Printer List on List View Screen 25 By Using Search Function 25 By Specifying IP Address 26 Exit from Surveillance Tool 27 Details of Screen 28 List View TEC Barcode Net View 28 Each Setting Screen of List View 30 Printer Monitor 38 Setting Screens of Pr...

Page 20: ...tion Performs Trap Notification and Polling Surveillance from the printer and updates information in the printer monitor Supplemental explanation For the setting of Polling Surveillance and Trap Notification refer to Surveillance Options Effective only in Administrator mode Page 34 Trap Notification The following printer errors can be monitored using Trap Notification Paper end ribbon end ribbon e...

Page 21: ...ol Panel Windows Firewall Remove the check mark for Don t allow exceptions under the General tab 2 Click the Exceptions tab then Add Port 3 Enter the following in the Name and Port number entry box respectively Check UDP and click OK Name Any Port number 162 UDP Click on the radio button ...

Page 22: ...ation 2 The icon appears in the task tray Right click it 3 Select TECNet View and List View Page 28 starts The Administrator can specify operations at startup To specify the operations select Property Management Options in Step 3 above or select Property Management Options on the List View screen then make setting using the Management Options screen For details refer to Management Options Effectiv...

Page 23: ...inistrator mode Login in Administrator Mode 1 Click Start All Programs TOSHIBA TEC TEC Barcode Network Tool TEC Barcode Net Admin to start the Surveillance Tool 2 The Login screen appears Enter a password then click OK The password is shown with the asterisk characters 3 The icon appears in the task tray Right click it 4 Select TECNet View and List View Page 28 starts When Display the list at the ...

Page 24: ...min to start the Surveillance Tool 2 The Login screen appears Click User Mode 3 The icon appears in the task tray Right click it 4 Select TECNet View and List View Page 28 starts When Display the list at the startup of TECNet Admin on the Management Options screen is checked the Printer List is displayed ...

Page 25: ... product manual By Using Search Function This section describes the method to add printers by using the search function of the Surveillance Tool The printers will be searched under the conditions specified in the Search Options screen Search Options Effective only in Administrator mode 1 Select TECNet View and List View TEC Barcode Net View Page 28 starts The search function is also available when...

Page 26: ... View and List View TEC Barcode Net View Page 28 starts The Add function is available even when the Surveillance Tool is logged in in User mode 2 Click Device Add Clicking the button in the tool bar does the same operation 3 The Add Printer screen appears Enter an IP address then click OK The IP address entered is added to the Printer List 4 A printer specified by the IP address is added One IP ad...

Page 27: ... Yes to save the current Printer List and reflect the latest information on the Printer List when the Surveillance Tool is started next time The list file currently opened will not be updated Cancel to save the latest information to the list file After clicking Cancel save the information by clicking File Save As or by clicking File Save on the List View screen No to exit from the Surveillance Too...

Page 28: ...function for a printer other than the Supported Printers Effective only in Administrator mode Head Check Performs a head check for a specified printer Effective only for the Supported Printers Head Check Effective only for the Supported Printers Printer Setting Starts the Setting Tool Effective only in Administrator mode and for the Supported Printers Printer Setting TEC Barcode Net Config Downloa...

Page 29: ...version information screen About Version Information 2 Tool Bar Printer Monitor Displays the Printer Monitor screen Printer Monitor Refresh Updates the Printer List Add Printer Add printers to the Printer List Add Printer View Options Displays the View Options screen View Options Help Display the Help screen 3 Group Displays printer groups Clicking File Create Group can create a new group Group Pr...

Page 30: ... 256 characters Setting can also be made using the Filter Property screen ID Number Filter conditions on an ID number are entered develop number in the left box and complete number in the right box Up to 16 characters Administrator Filter conditions on the Administrator are entered using a comma to separate each condition Up to 256 characters Setting can also be made using the Filter Property scre...

Page 31: ... to be displayed on the Printer List on the List View screen Non displayed Item and Displayed Item can be changed using the Add and Remove buttons Only Printer Name cannot be removed Clicking Default displays the default setting Non displayed Item Displays items which are not to be displayed on the List View screen Displayed Item Displays items to be displyed on the List View screen in order The t...

Page 32: ...ing and exits New setting becomes effective from a next operation Cancel Exits without saving the current setting Password Change A password for the Administrator to log in is specified When the password is set for the first time no password is required in the Old Password entry box To specify the password up to 16 one byte alphanumeric characters can be used Password is not case sensitive Old Pas...

Page 33: ...th segment defines multicast The IP address must be specified in a way so that the combination of the IP address and the subnet mask set in printer System mode must be valid Even when a wrong IP address is specified a printer can be added but you cannot access the printer End IP Enabled when a start IP is entered but disabled if the fourth segment of the start IP address is 255 Only the fourth seg...

Page 34: ...List Information If there are printers of which status is unknown shown as Unknown an operation takes time to complete surveillance In this case improve the printer status or remove the unknown printers from the Printer List Printer Information Enabled when Polling Surveillance is enabled Sets a polling interval for updating Printer Monitor 0 to 720 seconds in units of 10 seconds When 0 is entered...

Page 35: ...formation is included in the mail header Address An email address of a sender is entered Up to 256 characters This information is included in the mail header First User Second User Sends email under specified conditions Address Destination email addresses are entered Addresses are divided by semicolon Event Conditions for sending email are set More than one item can be selected Format Format of em...

Page 36: ...le exceeds the maximum size set data is deleted from the oldest Event Enabled when Trap Notification Record is enabled A type of received trap notification to be output to a log is selected Trap Notification Trap Notification Record Log Error Info Job Info Reset Cold Start Output Output Refresh Warm Start Output Output Print end printer job end Not output Output Paper end PAPER END Output Not outp...

Page 37: ...omputer collecting a log and user name Diagnosis Information Diagnosis information is recorded on a log file such as printer firmware version printing conditions and each fine adjustment value Counter Information Printer counter information is recorded on a log file such as total label distance covered cut count and momentary power interruption count Printer Information System information is recor...

Page 38: ...ead Check on the List View screen Head Check Effective only for the Supported Printers Printer Setting Starts the Setting Tool Effective only in Administrator mode and for the Supported Printers Exit Closes the Printer Monitor screen View Status Bar Selects show hide of the status bar Refresh Updates the list Property Management Info Displays the Management Info Property screen Management Options ...

Page 39: ...tput information Media Displays toner ink information Counter Displays counter information Emulator Displays interpreter information Memory Displays capacity and free space 5 Detailed Information Obtains and displays information about the item selected on the Printer Information List 6 Printer Setting Effective only in Administrator mode and for the Supported Printers Clicking the Printer Setting ...

Page 40: ...RESTART key If the same error repeats contact your local service station FLASH WRITE ERR FORMAT ERROR Memory error FLASH CARD FULL Memory error is occurring Several causes can be thought of Handle the matter with reference to Error Message in Owner s Manual Write error to flash memory occurred Format error occurred in flash memory Saving failed due to insufficient free space of flash memory RFID e...

Page 41: ...bon error is occurring The ribbon has run out Please install a new ribbon Pressing the RESTART key continues to print Head is open Properly lock the top cover print head mechanical unit Head open error is occurring Properly lock the top cover print head mechanical unit Cover open COVER OPEN Cover open error is occurring Paper was issued or fed without closing the front cover Pressing the RESTART k...

Page 42: ...may be broken Turn the power off and contact your local service station Printers other than SUPPORTED PRINTERS including TOSHIBA TEC printers Unknown Off line Printer is not connected or recognized Online Printing Warm up Printer is being monitored properly Printer error Error is occurring in printer Check the printer No paper Paper has run out Please load paper Amount of paper is very low Add pap...

Page 43: ...cquired from the printer is shown Note Only the jobs printed from the printer driver are displayed NETWORK Tab Network device information is displayed in the upper area and detailed information of network protocol is displayed in the lower section ...

Page 44: ...anumeric characters and symbols can be used Two byte characters Hiragana Katakana alphanumeric characters symbols and one byte Katakana cannot be used Management Info Property ID Number Administrator and Comment cannot be set for printers other than the Supported Printers including other TOSHIBA TEC printers Printer Name A printer name is entered with which printer setting information is obtained ...

Page 45: ...d changed when the Printer Monitor screen is displayed Up to 255 characters Update Updates printer information Printer Monitor Close Closes the screen without saving the current setting About Version Information About TEC Barcode Net View version information is displayed Click OK to return ...

Page 46: ...Printer Setting from Printer Monitor Screen 49 Details of Screen Displayed and Used by This Feature 50 Printer Setting 50 Printer Setting Details of Tab 52 Maintenance Tab 52 General Tab 52 Device Tab 53 Option Tab 53 Option Tab Setting for SNMP 53 Adjust Tab 54 Positional Adjustment Using Adjust Tab 54 Network Tab 57 ...

Page 47: ...to the key operation sections of the System Mode Manual for each of the Supported Printers TOSHIBA TEC shall not be liable for any outcome resulted from the use of this feature by the User Operation Flow Starting Printer Setting 1 Start the Surveillance Tool and right click the applicable printer Select Printer Setting When you logged in in User mode you cannot select Printer Setting You can also ...

Page 48: ...starts For details of the screen refer to the section Screens Displayed and Used by This Feature 3 Change the setting For details of setting refer to Printer Setting Details of Tab Click Exit to complete the printer setting ...

Page 49: ...pears Start Printer Setting by selecting Device Printer Setting Clicking the Printer Setting button in the bottom middle area does the same operation When you logged in in User mode you cannot select Printer Setting 3 Printer Setting starts For details of the screen please refer to the section Details of Screen Displayed and Used by This Feature 4 Change the setting For details of setting refer to...

Page 50: ...ies Maintenance General Device Option Adjust Network Batch Printer Set Four categories General Device Option Adjust 3 Information Area Displays setting information for a selected tab in a tree format Each icon at the left side of the items indicates as follows Item Gray information that cannot be changed Green current printer status Yellow Information to be updated Red Read error information Displ...

Page 51: ...pens a data file and loads the setting Export Saves the current setting in text or data format When the current setting is saved in text format Import is disabled Refresh Obtains the latest information for all items from the printer The information is updated only when the printer is in idle state List Effective only for Batch Printer Set Shows a list of port information of printers to be set toge...

Page 52: ...ctions are not supported by the Supported Printers Note Some of the items listed under each Tab are not displayed on the screen if such items are not supported by the Supported Printer Maintenance Tab Displays items for maintenance counter information and clears the counter TOTAL FEED total label distance covered cannot be cleared General Tab Displays and sets the items about general information T...

Page 53: ...preter trace Stabilizer Makes setting for stabilizer SMNP Makes setting for SMNP For Trap 1 to 10 sets conditions under which trap notifications are sent and destination IP address Option Tab Setting for SNMP TRAP1 to 10 Sets the trap condition under which the printer sends trap notifications OFF Does not send trap notifications Error Sends a trap notification when an error occurs Job end Sends a ...

Page 54: ...D ADJ Feed fine adjustment The feed fine adjustment changes a print position on paper As in the right figure increasing a value in the plus direction more feed length prints data in an area closer to the leading edge of paper and decreasing the value less feed length in the minus direction prints data in an area further from the leading edge of paper CUT ADJ Cut strip position fine adjustment The ...

Page 55: ...mula If the paper still is not fed back to the proper home position using the value obtained the cut position should be adjusted using any other value Cut position fine adjustment value Number of labels left between head and cutter X Label pitch x Label pitch For example Label pitch 20 0 mm Cut position fine adjustment value x 20 0 mm 1 x 20 0 mm 22 0 mm Operation example Issue count 2 Cut interva...

Page 56: ...backfeed length is the same as a forward feed length When an operation including back feed cut issue strip issue forward feed standby after an issue is performed using a sensor a label tag may not be returned to the home position resulting an error if the label pitch length is almost the same as the distance between the thermal print head and the paper sensor 69 8 mm To prevent this problem the ba...

Page 57: ...g items TCP IP and DHCP TCP IP Makes setting for TCP IP DHCP Makes setting for DHCP Note Clicking Update does not reflect the network information on actual printer control To reflect the information turn the printer power off and on or reset the printer using the Remote Key Page 44 of the printer ...

Page 58: ...lance Tool 61 Starting Downloader Using Start Button 62 Downloading Operation 63 Screens Displayed and Used by This Feature 65 Obtaining printer information Screen 65 Printer Selection Screen 65 Add Printer Screen 65 Downloader Main Screen 66 Select file to download Screen 66 Download Screen 67 Customizing Screen 67 About TEC Barcode Net Loader Screen Version Information 67 Download Result File 68...

Page 59: ...anagement Options of the Surveillance Tool However please note that this feature was designed based on the assumption that it is used by the Administrator and TOSHIBA TEC shall not be liable for any outcome resulted from the use of this feature by the User if the Downloader is started from the Start button The Administrator and the User who want to use the Surveillance Tool only install the Produc...

Page 60: ...e Tool tab then click the Status Monitoring button As the Status Monitoring screen appears click the Stop button under the Monitoring tab to stop Status Monitoring Please make sure that the view used for indicating that Status Monitoring is in operation has disappeared Types of Download Files This feature can download the following files Type of File Main program The file name is MAIN Boot program...

Page 61: ...n When you logged in in User mode you cannot select the Downloader When the printer is not on the Printer List please search the printer by selecting Device Search 3 The Obtaining printer information message appears 4 The printer is shown in the Printer area of the main screen of the TEC Barcode net Loader screen hereinafter referred to as the Main screen Clicking displays the Select file to downl...

Page 62: ...Screens Displayed and Used by This Feature 3 Make sure the check box at the left side of the model name is checked then click OK Clicking OK with the several different printer models selected displays the following error message You are selecting the several different printer models Please select only one printer model Check the check box for the same printer models and click OK 4 The printer is s...

Page 63: ...screen appears Select a download file and click Open 3 The file name and details are shown in the Download file area Click the DOWNLOAD START button in the bottom right area to start downloading 4 Downloading the file selected in the Select file to download screen starts The progress bar indicates the status ...

Page 64: ...e the result and OK buttons are enabled To save the download result click Save the result and to show the Main screen without saving the result click OK For details of files to be saved by Save the result please refer to Download Result File ...

Page 65: ...ter Search or Add Printer When several printers are on the list you can select a printer using the search function at the bottom of the screen Add Printer Screen This screen appears when you click Add Printer on the Printer Selection screen Available connection LAN COM serial port LPT or USB Items to be set for each connection LAN IP address COM Transmission speed data length parity stop bit LPT U...

Page 66: ...Customiz displays the Customizing screen Select file to download Screen Clicking on the Main screen of the Downloader displays the Select file to download screen After you select a download file file information is shown at the bottom area of the screen Please ask your local sales engineer about how you can obtain the download files The right screen appears when you selected a file which is not a ...

Page 67: ...g the result click OK Customizing Screen This screen appears when Customiz is clicked on the Downloader Main screen This screen allows you to select printer information to be displayed in the Printer info item area and select a background color in the Background color area About TEC Barcode Net Loader Screen Version Information 1 Right clicking on the title bar displays a pull down menu Select Abo...

Page 68: ... Character generator version V1 0 Kanji font 1 version V1 0 Kanji font 1 ROM GOTHIC Kanji font 2 version V1 0 Kanji font 2 ROM MINCHO Printer information after download Type B SA4T Main program version V1 0 Main program date 04MAY2005 Boot program version V1 0 Boot program date 04MAY2005 Character generator version V1 0 Kanji font 1 version V1 0 Kanji font 1 ROM GOTHIC Kanji font 2 version V1 0 Ka...

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